"We stayed at this hotel for 1 night and found it to be great. The staff were really helpful, the pool was lovely and warm and the rooms were clean. The only issue we had was that the hotel was obviously having problems with water pressure. We could have a boiling hot shower but if you tried to turn the cold tap on, the whole lot stopped working. Other guests were having the same problem and it was also causing issues in the pool area. We spoke to the lady at reception and asked if we could have a room with a shower that worked. She went upstairs herself to check the shower in an unoccupied room and gave us a new key. We were very happy to find that we had been upgraded which was a nice surprise. We ate in the restaurant and the food was excellent. I also had a massage in the spa and it was probably the best massage I've ever had. It wasn't perfect, but problems were dealt with efficiently and the atmosphere was really friendly. I would stay again."