Search Hotels Near Methodist Hospital Northeast, San Antonio

"Room was great Staff was great"

"The hotel was clean and the front desk associate was excellent with service. Will stay there again."

"Great "

"Great staff and very clean room."

"I had a very disappointing experience with this property and would not recommend it. I booked well in advance and chose this location because I was traveling with an infant and needed a reliable extended-stay setup. A week before arrival, I received information about limited front desk hours and was told I could check in through their app if arriving late. I downloaded the app and confirmed my reservation. On the day of arrival, I made multiple attempts to contact the property to confirm the late check-in process and received no response. After landing, I found out my reservation had been cancelled shortly before the front desk closed, with no meaningful notice or opportunity to resolve the issue. This left my family, including a baby, without accommodations upon arrival. Thankfully we found a last-minute alternative, but the situation was stressful and avoidable. The lack of communication and reliability was extremely concerning. I would not stay here again."

"The room was filthy and reeked of mold and smoke. Pieces of the moldy ceiling had fallen on the dresser. A huge pile of bugs had been swept into a corner. The sheets had holes. The department of health should be notified about that motel, and it should be condemned. I am beyond disgusted that the proprietors would rent a room like that to a human being. I have pictures, if anyone here really cares."

"It’s ok room smelled like animal urine and bleach but over all it’s ok"

"The room was a decent size; however, the online ad stated it could fit 5 people—which was not true. Aside from the outdoor entrance to our room coming as a surprise, the “breakfast” amenity of our stay only included self made waffles, toast, bagels & dry cereal. Limited drink options as the OJ was down. Lack of milk for cereal. Overall an okay stay, but would not stay again. Would rather pay a bit more for a much nicer experience elsewhere."

"Check in was fine, receptionist was friendly. I booked 2 rooms for 3 nights. Both rooms smelled very bad and the carpeting was soaking wet. We left our luggage in the rooms and went out to visit family in the area and when we returned, the one way road to the the hotel was closed for overnight construction work. There was no way to get back to hotel. I called hotel to get instructions on a back way to get to hotel, which involved cutting through parking lots and driving wrong way on a one- way road for a short bit. Finally made it to the hotel only to find room even more smelly. The smell was a bit overwhelming. I expressed my concern at the office and was told I had to talk to the manager the next day. I gave up and dealt with smelly room for the rest of the stay. The carpet finally did dry by the 3rd day. Also, there was no cleaning/maid service. No clean towels or bed making the entire 3 days."