Palaces in Métropole du Grand Paris

"Parking n/a. We came in by train and left by plane. Solid breakfast buffet."

"I rarely take the time to write reviews, but my recent experience at this hotel left me with no choice — others deserve to be warned before making the same mistake. From the moment we arrived, the staff made it abundantly clear that guests were more of an inconvenience than a priority. Check-in was handled with cold indifference, with no greeting, no assistance with luggage, and no effort whatsoever to make us feel welcome. When we asked questions, the responses were dismissive and at times outright rude. To make matters worse, when we requested to speak with the manager, we were told she was unavailable and could only meet us the following day. When I returned the next day, I discovered that the manager had actually been present the entire time and simply chose not to meet us. The dishonesty was shocking and deeply disrespectful. I then escalated the matter by emailing higher management, hoping for at least some acknowledgement or accountability — but the response I received was just as appalling. No empathy, no resolution, just another disappointing reply that reflected exactly the same attitude as the rest of the staff. This is without doubt the worst service I have ever encountered in the hotel industry. Never stay here."

"Great location and Stuff The room feels bigger than in the picture We stayed for 8 nights in this hotel and our next visit we are planning to come back"

"Never heard of them! Thanks for sharing your story with us though it sounds amazing to hear from someone like you who has been working on this project for decades now as well as with other people in your 🗺️ and your community and your company as well as your team it’s been really inspiring to others to see the potential of this project and how it will improve lives in the future for everyone but you have to understand the importance of the bounds involved otherwise it will never happen again because you have no idea how to work with me and my thought processes, up to you all to think first rather than twitter all the time because you cannot see the end result "

"Great location, friendly staff. Clean."

"There was nothing I did not like. The check in was quick and easy. Staff are polite, courteous and accommodating. There is an elevator. Room was clean and quiet, beds were comfortable. Bathrooms are compact and stocked with just about everything a person might need. Nice workout room. Small room used for breakfast items and beverages, these items are not complimentary. Easy walking distance to shops and restaurants."

"Love the hotel location was great "

"Great location and comfortable rooms."

"Bathrooms are way too small. Very difficult for two people to stay in a room."