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Andaz Condesa Mexico City, By Hyatt

5.0 star property
Mexican cuisine and spa treatments await at this centrally located hotel where historic sites are just a short stroll from the front door

Choose dates to view prices

Andaz Mexico City Condesa blends revitalized charm with modern comforts. Book a facial at the spa, sample local flavors at two restaurants, and enjoy impressive views from the rooftop terrace. The hotel gallery features rotating art exhibits, and rooms include free WiFi.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Spa
  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
The current price is Rp3.671.026
Rp4.386.876 total
includes taxes & fees
21 Jun - 22 Jun

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Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime

Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from 20 December to 13 January:
  • Swimming pool

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of USD 100, per pet, per stay, plus a deposit of USD 100 per stay

Service animals are welcome, and are exempt from fees

Welcoming dogs and cats only

1 total (up to 23 kg per pet)

Pets cannot be left unattended

Restrictions apply; for more information contact the property on the number on the booking confirmation

Food and water bowls and an off-lead area are available

Children and extra beds

Children are welcome

Rollaway/extra beds are not available.

Cots (infant beds) are not available

Payment types at the property

Important information

Optional extras

  • Fee for buffet breakfast: from approximately USD 30 for adults and from USD 16 for children
  • Valet parking fee: USD 30 per day
  • Pet deposit: USD 100 per stay
  • Pet fee: USD 100 per pet, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher

We should mention

The seasonal pool will be open from 08 July to 31 January
Pool access available from 10:00 AM to 6:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Free in-room WiFi has a 4-device limit; WiFi in public areas is also free and has a 4-device limit
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Does Andaz Condesa Mexico City, By Hyatt have a pool?

Yes, this property has an outdoor pool. Pool access is from 10:00 AM to 6:00 PM. The swimming pool is closed seasonally each year from December 20 until January 13.

How much does it cost to stay at Andaz Condesa Mexico City, By Hyatt?

As of 22 May 2026, prices found for a 1-night stay for 2 adults at Andaz Condesa Mexico City, By Hyatt on 21 Jun 2026 start from Rp3.671.026, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Andaz Condesa Mexico City, By Hyatt pet-friendly?

Yes, Andaz Condesa Mexico City, By Hyatt allows cats and dogs (limit 1 total) with a maximum weight of up to 23 kg per pet. There's a deposit of USD 100 per stay and a fee of USD 100 per pet, per stay. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

How much is parking at Andaz Condesa Mexico City, By Hyatt?

Valet parking is available for USD 30 per day.

What time is check-in at Andaz Condesa Mexico City, By Hyatt?

Check-in start time: 3:00 PM; check-in end time: anytime.

What time is check-out at Andaz Condesa Mexico City, By Hyatt?

Checkout is at noon.

Where is Andaz Condesa Mexico City, By Hyatt located?

Located in La Condesa, this luxury hotel is within a 10-minute walk of Mexico Park and Medellín Market. Luis Barragán House and Studio and Basilica of Our Lady of Guadalupe are also within 9 mi (15 km). Chilpancingo Station is only a 4-minute walk and Patriotism Station is 15 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

9.0

Wonderful

9.6

Cleanliness

9.2

Amenities

9.4

Staff & service

9.2

Property conditions & facilities
Rating 10 - Excellent. 268 out of 369 reviews
Rating 8 - Good. 47 out of 369 reviews
Rating 6 - Okay. 30 out of 369 reviews
Rating 4 - Poor. 13 out of 369 reviews
Rating 2 - Terrible. 11 out of 369 reviews

Reviews

Verified

10/10 Excellent

Ayai

Liked: Cleanliness, staff & service, amenities
Staffs were very helpful and there were full amenities. The room was a bit tight for a family of three.
Stayed 4 nights in Mar 2026
Verified

10/10 Excellent

Susan

Liked: Cleanliness
Clean room, friendly staff, well located, fabulous coffee shop and roof top bar
Stayed 5 nights in Feb 2026
Verified

10/10 Excellent

Jacqueline

Liked: Cleanliness, amenities, property conditions & facilities
Clean room and superb buffet breakfast. Best coffee I have ever had at a hotel!
Stayed 4 nights in Feb 2026
Verified

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms aren't fancy but they're practical and the staff do an amazing job of keeping things clean every day.
Stayed 7 nights in Mar 2026
Verified

8/10 Good

Elisa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location was excellent and the staff were so friendly and helpful. My shower wasn’t great but everything else was. Will stay here again the next time in Mexico City.
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Iraida

Liked: Cleanliness, amenities, property conditions & facilities
Great location, lovely staff, amazing gym
Stayed 5 nights in Feb 2026
Verified

10/10 Excellent

Melanie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, wonderful service from all of the staff. Nothing too much trouble!
Stayed 7 nights in Mar 2026
Verified

8/10 Good

Kayla

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is located in a beautiful neighbourhood and the restaurants are great! The rooms are a bit dark and the pool isn’t spacious - we avoided swimming as there are only a couple of lounge chairs directly beside the restaurant upstairs. Everything was very clean and well kept and the staff are very welcoming and helpful. We would stay here again! Central location next to shopping destinations, restaurants, museums and more.
Stayed 3 nights in Mar 2026
Verified

8/10 Good

Dibble

Liked: Cleanliness, staff & service, amenities
Clean room, great Location
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

Miguel

Liked: Cleanliness, amenities, property conditions & facilities
Clean rooms staff great
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

Jonathan

Liked: Amenities, property conditions & facilities
Staff was extremely helpful
Stayed 7 nights in Jan 2026
Verified

10/10 Excellent

Christian

Liked: Cleanliness, amenities, property conditions & facilities
Great stay! Awesome friendly staff
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Tatiana Heras

Liked: Cleanliness, property conditions & facilities
Super nice hotel. Perfectly located and great amenities
Stayed 4 nights in Dec 2025
Verified

8/10 Good

Vladimir

Liked: Cleanliness, property conditions & facilities
Very clean room and very helpful staff
Stayed 7 nights in Dec 2025
Verified

8/10 Good

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Two criticisms: 1) the bed was uncomfortable; too soft and the sheets were not tucked (maybe they were too small for the mattress?) 2) It would have been nice to have a comfortable chair, other than the desk chair. As it was the only comfortable place was lying in bed. Two compliments: 1) housekeeping was very efficient and kept us well stocked in water bottles and clean towels. 2) front of house staff were very helpful (concierge, bell staff..)
Stayed 5 nights in Mar 2026
Verified

10/10 Excellent

Allana

Liked: Cleanliness, amenities, property conditions & facilities
The staff at this hotel is 20/10 The rooms are spacious The hotel is spotless Best location to walk anywhere. Can’t wait to be back! Thank you Andaz team
Stayed 10 nights in Jan 2026
Verified

10/10 Excellent

Priscilla

Liked: Cleanliness, amenities, property conditions & facilities
Staff is incredible, rooms are beautiful, it’s more sound proofed than most hotels in mexico city I think but it can still be noisy sometimes
Stayed 6 nights in Jan 2026
Verified

10/10 Excellent

Leslie

Liked: Cleanliness, staff & service, amenities
The concierge was amazingly helpful in fact all the staff at the hotel where super friendly and great.
Stayed 4 nights in Oct 2025
Verified

6/10 Okay

Vilma

Liked: Cleanliness, amenities, property conditions & facilities
The room was fine, though the noise was loud from and the roof top bar music. We were on the 15th floor. There was mold in the grout of our shower stall. Staff around hotel, bell boys etc, excellent. Breakfast was outstanding, especially the Mexican options daily. Special mention to Hugo (restaurant) and Kevin (luggage)
Stayed 4 nights in Jan 2026
Verified

6/10 Okay

Bruce

Liked: Cleanliness, staff & service, property conditions & facilities
Great location and general facilities. The area was quiet despite being in the middle of everything. The room was small but well laid out and equipped. There was black mold around the sink. The room was over the bar so music which was not overly loud but could be heard all evening. The noise from other rooms was a bit loud both overhead, beside and the hallway.
Stayed 6 nights in Jan 2026
Verified

10/10 Excellent

Rafael

Liked: Cleanliness, amenities, property conditions & facilities
The room was spacious, clean, and with awesome amenities. 10/10 would recommend. The cabuya rooftop, portico breakfast, derba coffee shop were all top class. My wife had a massage at the Spa and greatly enjoyed it. The staff top to bottom was incredibly friendly, generous, and attentive. Will be returning soon! The neighborhood is incredibly active with good nightlife options as well as easy access to public transportation.
Stayed 6 nights in Dec 2025
Verified

6/10 Okay

Sabina

Liked: Cleanliness
Room was ok. Bed very comfortable and so was shower and all bedding. Hotel is dated and needs upgrade. Food was on at breakfast a lines were super long. Overall not my favorite andaz. I would stay some other place
Stayed 4 nights in Dec 2025
Verified

10/10 Excellent

Edward

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved this hotel. The entire staff was courteous and friendly from the moment we arrived at the Andaz until we left. My room was cleaned daily and was comfortable quiet. The fitness room was pretty decent for something you'd find in a hotel. The rooftop bar/restaurant was perfect for a lazy evening. The Andaz is located in a quiet residential neighborhood and close to plenty of neighborhood restaurants and a beautiful park. I highly recommend the Andaz.
Stayed 6 nights in Oct 2025
Verified

8/10 Good

Chris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Location and comfort

Excellent location, good vibe and overall amenities. A bit pricey for what you get and the pool is a bit of a let down. Would appreciate more places to lay down and lounge.
Stayed 4 nights in Sep 2025
Verified

6/10 Okay

Laura

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
The rooms are very small and dark. In the evening, it is impossible to see anything! In addition, some of the rooms don’t have a proper bathroom, but a sink inside the room and a toilet divided from the sleeping area only by a glass door (no privacy!). Time to upgrade and install some overhead lighting. The staff was lovely and the cafe excellent.
Stayed 5 nights in Jan 2026