10/10 Excellent
Hector Miguel
3 Aug 2022
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hector Miguel
Stayed 1 night in Aug 2022
Casa Hedera
3.5 star property
This boutique hotel combines artistic design with a peaceful ambiance near Mexico City's famous boulevard, perfect for relaxation and productivity.
Choose dates to view prices
Photo gallery for Casa Hedera
Casa Hedera, near Paseo de la Reforma, offers a quiet city escape. Enjoy massage services, continental breakfast on the sunny terrace, and high-speed WiFi in coworking areas. Staff receive consistently positive reviews from guests.
Reviews
7.07.0 out of 10
Good
Popular amenities
- Breakfast included
- Spa
- Parking included
- Free Wi-Fi
- Restaurant
- Air-conditioning
Room options
Check availability for these dates
View all photos for Executive Room
Executive Room
Highlights
Air conditioning
Free minibar items
Smart TV
Hypo-allergenic bedding
Down duvet
Premium bedding
Egyptian cotton bed sheets
Blackout curtains
- 23 sq m
- Sleeps 2
- 1 King Bed
View all photos for Deluxe Room
Deluxe Room
Highlights
Air conditioning
Free minibar items
Smart TV
Hypo-allergenic bedding
Down duvet
Premium bedding
Egyptian cotton bed sheets
Blackout curtains
- 26 sq m
- Sleeps 2
- 1 King Bed
View all photos for Comfort Room
Comfort Room
Highlights
Air conditioning
Free minibar items
Smart TV
Hypo-allergenic bedding
Down duvet
Premium bedding
Egyptian cotton bed sheets
Blackout curtains
- 19 sq m
- Sleeps 2
- 1 King Bed
View all photos for Luxury Room
Luxury Room
Highlights
Air conditioning
Free minibar items
Smart TV
Hypo-allergenic bedding
Down duvet
Premium bedding
Egyptian cotton bed sheets
Blackout curtains
- 30 sq m
- Sleeps 2
- 1 King Bed
View all photos for Exclusive Room
Exclusive Room
Highlights
Air conditioning
Free minibar items
Smart TV
Hypo-allergenic bedding
Down duvet
Premium bedding
Egyptian cotton bed sheets
Blackout curtains
- 25 sq m
- Sleeps 2
- 1 King Bed
View all photos for Junior Studio Suite
Junior Studio Suite
Highlights
Air conditioning
Free minibar items
Smart TV
Hypo-allergenic bedding
Down duvet
Premium bedding
Egyptian cotton bed sheets
Blackout curtains
- 36 sq m
- Sleeps 2
- 1 King Bed
View all photos for Grand Studio Suite
Grand Studio Suite
Highlights
Furnished balcony
Air conditioning
Free minibar items
Smart TV
Hypo-allergenic bedding
Down duvet
Premium bedding
Egyptian cotton bed sheets
- 58 sq m
- Sleeps 2
- 1 King Bed
View all photos for Business Room
Business Room
Highlights
Air conditioning
Free minibar items
Smart TV
Hypo-allergenic bedding
Down duvet
Premium bedding
Egyptian cotton bed sheets
Blackout curtains
- 19 sq m
- Sleeps 2
- 1 Double Bed
View all photos for Elite Room
Elite Room
Highlights
Air conditioning
Free minibar items
Smart TV
Hypo-allergenic bedding
Down duvet
Premium bedding
Egyptian cotton bed sheets
Blackout curtains
- 26 sq m
- Sleeps 2
- 1 Queen Bed
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About the area
Monte Irazú 155, Lomas de Chapultepec, Mexico City, 11000
What's nearby
- Avenida Presidente Masaryk - 3 min walk - 0.3 km
- Paseo de la Reforma - 10 min walk - 0.9 km
- Plaza Polanco - 10 min walk - 0.9 km
- Antara Polanco - 15 min walk - 1.3 km
- Soumaya Museum - 15 min walk - 1.3 km
Getting around
- Polanco Station - 3 min drive
- Mexico City Buenavista Station - 23 min drive
- Benito Juarez International Airport (MEX) - 29 min drive
Restaurants
- El Cardenal - 2 min walk
- Tacos Atarantados - 2 min walk
- Toks - 3 min walk
- Restaurant Palominos - 3 min walk
- El Bajío - 3 min walk
About this property
Casa Hedera
Hotel near Paseo de la Reforma
Close to Antara Polanco, Casa Hedera provides free continental breakfast, a free daily manager's reception and a terrace. Treat yourself to a sports massage or other spa services. Free in-room WiFi is available to all guests, along with a garden and dry cleaning/laundry services.
Other perks include:
- Free self-parking and valet parking
- Airport pick-up service (surcharge), outdoor furniture and wedding services
- Luggage storage, coffee/tea in reception and coworking spaces
Room features
All guest rooms at Casa Hedera feature comforts, such as free international calls and premium bedding, as well as perks, such as laptop-compatible safes and air conditioning.
More amenities include:
- Hypo-allergenic bedding, Egyptian cotton sheets and down duvets
- Bathrooms with showers and hairdryers
- 42-inch Smart TVs with Netflix, streaming services and digital channels
- Daily housekeeping, electrical adapters/chargers and phones
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Property amenities
Internet
- Available in all rooms: Free WiFi
- Available in some public areas: Free WiFi
Parking and transport
- Free offsite parking within 10 metres
- 24-hour airport pick-up shuttle on request for a surcharge
- Free secured, uncovered self parking on site
- Free secured, uncovered valet parking on site
- Limited on-site valet and self parking
Food and drink
- Free continental breakfast available daily 8:00 AM to 11:00 AM
- A restaurant
- Coffee and tea in common areas
- Free daily manager's reception
- Hosted evening meal available daily for a fee of USD 60; reservation required
- Snack bar/deli
Family friendly
- Snack bar/deli
Conveniences
- Guidebooks
- Limited-hour front desk
- Luggage storage
- Safe at front desk
Guest services
- Dry cleaning/laundry service
- Housekeeping (daily)
- Multilingual staff
- Porter/bellhop
- Proposal/romance packages
- Tour and ticket assistance
- Wedding services
Business services
- 2 meeting rooms
- Coworking space
Outdoors
- Garden
- Outdoor furniture
- Terrace
Spa
- Deep-tissue massages
- In-room massages
- Sports massages
- Swedish massages
Accessibility
- If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
- Doorbell and phone notification
- Handrails in stairways
- Lever door handles
- No lift
- Well-lit path to entrance
More
- Communal living room
- Designated smoking areas
Room amenities
Bedroom
- Blackout drapes
- Down comforter
- Egyptian cotton sheets
- Hypo-allergenic bedding
Bathroom
- Dressing gowns
- Hair dryer
- Private bathroom
- Shower
- Slippers
- Towels provided
Entertainment
- 42-inch smart TV with digital channels
- Netflix
- Streaming services
Food and drink
- Free stocked minibar
More
- Air conditioning
- Electrical adapters
- Free international calls
- Free local calls
- Free long-distance calls
- Iron/ironing board
- Laptop-compatible safe
- Mobile key entry
- Phone
Policies
Check-in
Check-in start time: 3:00 PM; check-in end time: 10:00 PM
Contactless check-in and check-out are available
Late check-in subject to availability
Late check-in fee for check-in between 6:00 AM and 1:30 PM
Minimum check-in age - 18
Check-out
Check-out before noon
Contactless check-out
Special check-in instructions
This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The front desk is open daily from 7:00 AM - 10:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 7:00 AM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Access methods
Front desk (limited hours)
Pets
No pets or service animals allowed
Children and extra beds
Children are welcome
Payment types at the property
Important information
Optional extras
- Airport shuttle fee: USD 1 per vehicle (maximum occupancy 3)
- Late check-in fee for check-in between 6:00 AM and 1:30 PM
- Hosted evening meal: USD 60
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Property Registration Number ASG181113QL3
We should mention
This property does not have any lifts
No pets and no service animals are allowed at this property
Property is also known as
Casa Hedera Hotel
Casa Hedera Mexico City
Casa Hedera Hotel Mexico City
Frequently asked questions
Is Casa Hedera pet-friendly?
No, pets are not allowed at this property.
How much is parking at Casa Hedera?
Self-parking and valet parking are free at this property; nearby parking is also free.
What time is check-in at Casa Hedera?
Check-in start time: 3:00 PM; check-in end time: 10:00 PM. Late check-in is available from 6:00 AM to 1:30 PM for a fee.
What time is check-out at Casa Hedera?
Checkout is at noon.
Does Casa Hedera provide a shuttle to the airport?
Yes, there's a shuttle from the airport to the hotel that runs on request. A fee of USD 1 per vehicle applies.
Where is Casa Hedera located?
Located in Miguel Hidalgo, this hotel is within a 15-minute walk of Avenida Presidente Masaryk and Paseo de la Reforma. Antara Polanco and Chapultepec Park are also within 1 mile (2 km). Polanco Station is 29 minutes by foot and Auditorio Station is 29 minutes.
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Reviews
Casa Hedera Reviews
7.0
Good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
7.8
Cleanliness
8.8
Amenities
7.0
Staff & service
8.8
Eco-friendliness
7.4
Property conditions & facilities
Rating 10 - Excellent. 2 out of 6 reviews
10 - Excellent
2
Rating 8 - Good. 2 out of 6 reviews
8 - Good
2
Rating 6 - Okay. 0 out of 6 reviews
6 - Okay
0
Rating 4 - Poor. 1 out of 6 reviews
4 - Poor
1
Rating 2 - Terrible. 1 out of 6 reviews
2 - Terrible
1
Reviews
4/10 Poor
Teresa
2 Feb 2023
Disliked: Staff & service
No me han respondido de mi factura. Había una cucaracha en el baño y la limpieza diaria no fue buena
Teresa
Stayed 3 nights in Jan 2023
8/10 Good
Jorge Alberto
28 Oct 2022
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Mayor atención a sus redes sociales
Buen y agradable lugar, perfecto para viajes de negocios. Como recomendación deberían atender mejor sus redes sociales (no están actualizadas) y no anunciar servicios que no cumplen (como ir al aeropuerto por los huéspedes, me quedé dos días esperando una llamada para confirmar y al final tuve que usar el taxi del aeropuerto).
Jorge Alberto
Stayed 1 night in Oct 2022
2/10 Terrible
geoffrey
28 Feb 2022
Disliked: Cleanliness, staff & service, property conditions & facilities
I booked the hotel and the hotel was closed! Like literally close. I spent 1 hour outside the location waiting to someone to come out. Even the Police came since they where passing by. Trying to get a refund now! Don’t book! They might be bankrupt and just collect funds before announcing it.
geoffrey
Stayed 1 night in Feb 2022
8/10 Good
Fernando Jose
6 Nov 2021
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muy recomendable
Me encantó el lugar. Estaba muy accesible , silencioso y cómodo
Fernando Jose
Stayed 2 nights in Nov 2021
10/10 Excellent
Jose
2 Aug 2022
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Jose
Stayed 1 night in Aug 2022