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Four Seasons Hotel Mexico City

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Luxury
5.0 star property
9.4

Exceptional

Serene escape in city heart

A magical courtyard oasis with flowering trees and a fabulous pool creates a serene escape in the heart of the city. Delight in impeccable service, a fragrant ambiance, and the delightful treat of Pan Dulce, making every moment unforgettable.

Popular amenities

  • Pool
  • Hot tub
  • Spa
  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
The current price is Rp16.783.650
Rp20.056.462 total
includes taxes & fees
30 May - 31 May

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  • Pet-friendly
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9.4 out of 10, Exceptional, 2,391 reviews
The price is Rp6.537.573
Rp7.812.488 total
includes taxes & fees
30 May - 31 May
InterContinental Presidente Mexico City by IHG
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Policies

Check-in

Check-in start time: 3 PM; check-in end time: 1 AM

Contactless check-in and check-out are available

Express check-in available

Check-out

Check-out before noon

Contactless check-out

Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities or services will be unavailable from February 16 2026 to June 21 2026 (dates subject to change):
  • Sauna
  • Swimming pool
The property will be renovating from 5 May 2025 to 31 May 2026 (completion date subject to change). The following areas are affected:
  • Selected guestrooms
Renovation work will only be conducted during working hours. Every effort will be made to minimise noise and disturbance.

Access methods

Staffed front desk

Pets

Pets stay for free

Service animals are welcome, and are exempt from fees

Welcoming dogs and cats only

1 total (up to 35 kg per pet)

Pets cannot be left unattended

Restrictions apply; for more information contact the property on the number on the booking confirmation

Food and water bowls, pet-sitting services and litter trays are available

Children and extra beds

Children are welcome

Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room

Free rollaway/extra beds!

Free cots are available on request at the property

Payment types at the property

Important information

Optional extras

  • Fee for full breakfast: approximately USD 25 to 50 for adults and USD 18 to 40 for children
  • Airport shuttle fee: USD 145 per vehicle (return, maximum occupancy 2)
  • Valet parking fee: USD 5 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Lead with Care (Four Seasons)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Frequently asked questions

Does Four Seasons Hotel Mexico City have a pool?

Yes, this property has an outdoor pool. The swimming pool will be unavailable from February 16 2026 until June 21 2026 (dates subject to change).

How much does it cost to stay at Four Seasons Hotel Mexico City?

As of 23 May 2026, prices found for a 1-night stay for 2 adults at Four Seasons Hotel Mexico City on 30 May 2026 start from Rp16.783.650, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Four Seasons Hotel Mexico City pet-friendly?

Yes, this property allows cats and dogs (limit 1 total) with a maximum weight of up to 35 kg per pet. Some restrictions may apply, so please contact the property for more details.

How much is parking at Four Seasons Hotel Mexico City?

Valet parking is available for USD 5 per night.

What time is check-in at Four Seasons Hotel Mexico City?

Check-in start time: 3 PM; check-in end time: 1 AM.

What time is check-out at Four Seasons Hotel Mexico City?

Checkout is at noon.

Does Four Seasons Hotel Mexico City provide a shuttle to the airport?

Yes, there's an airport shuttle. A fee of USD 145 per vehicle applies.

Where is Four Seasons Hotel Mexico City located?

Located in Reforma, this luxury hotel is steps away from Torre Mayor and Paseo de la Reforma. Angel of Independence Monument and Chapultepec Park are also within 15 minutes. Chapultepec Station is 6 minutes by foot and Sevilla Station is 7 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

9.4

Exceptional

9.8

Cleanliness

9.2

Location

9.6

Staff & service

9.4

Property conditions & facilities
Rating 10 - Excellent. 802 out of 1001 reviews
Rating 8 - Good. 134 out of 1001 reviews
Rating 6 - Okay. 32 out of 1001 reviews
Rating 4 - Poor. 17 out of 1001 reviews
Rating 2 - Terrible. 16 out of 1001 reviews

Reviews

Verified

10/10 Excellent

Moises

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent attention at the fromt desk and at the Il Becco restaurant.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Shoja Oddin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing, clean, excellent service, location, would definitely stay again.
Stayed 7 nights in Nov 2024
Verified

10/10 Excellent

Marc

Liked: Cleanliness, staff & service, property conditions & facilities
Great location, service, and amenities.
Stayed 3 nights in Jul 2023
Verified

10/10 Excellent

Vinod

Liked: Cleanliness, staff & service, property conditions & facilities
Great location and impeccable service
Stayed 1 night in Jun 2024
Verified

10/10 Excellent

Dennis

Liked: Cleanliness, property conditions & facilities, room comfort
Great stay. However, I found UBER "Black"much less expensive than hotel transportation option for trips during our stay.
Stayed 4 nights in Dec 2024
Verified

10/10 Excellent

Pablo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property, excellent service, great food. Pan Dulce is a nice treat.
Stayed 3 nights in Oct 2023
Verified

10/10 Excellent

Daniela

Liked: Amenities, property conditions & facilities
Four seasons has consistently superior service. The rooms are a bit outdated but very comfortable, clean and quiet. The hotel is under going renovations so I assume the rooms Will be exceptional once completed. The courtyard and dining options are excellent. Staff truly go above and beyond.
Stayed 4 nights in Jun 2025
Verified

10/10 Excellent

Alex

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great stay at the Four Seasons of Mexico. Charming hotel with great staff and most helpful concierge. Special thanks to the manager Emma Vicini who made our stay so pleasant with her attention to detail and constant follow up. We loved every minute and look forward to a future stay at this hotel.
Stayed 5 nights in Feb 2024
Verified

10/10 Excellent

Alicia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well run hotel in Mexico. Room service was very good. Gabriel at the front door was very helpful. Easy to get cars at the hotel which made touring easy. Rooms nice.
Stayed 4 nights in May 2024
Verified

10/10 Excellent

Daniel

Liked: Cleanliness, amenities, property conditions & facilities
Nice and quiet old school facility
Stayed 1 night in Aug 2024
Verified

10/10 Excellent

Maria Del Carmen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome service.
Stayed 5 nights in Jul 2024
Verified

8/10 Good

MIKAL

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is great, elegant, beautiful. The food delicious. I have just to concenrs: they want me to move to another room even when by email I asked the hotel not, and my second day I needed to ask for the room cleaning service.
Stayed 2 nights in Dec 2024
Verified

10/10 Excellent

SE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Exceeded every expectation! Beautiful property, kind, polite staff and impeccably clean. My room was comfortable, every need was met and the food was just perfect. Location was wonderful and staying as a guest here so close to Christmas was also very special with the decorations and temporary ice rink. I cannot wait to return to the FS Ciudad Mexico again soon. Muchas gracias!
Stayed 7 nights in Dec 2023
Verified

6/10 Okay

Verified traveller

Disliked: Property conditions & facilities
Public space is nice, along the lines of what you would expect at Four Seasons. Similar experience at check in/out. The rooms I found to be 3/4 star. Bathroom felt almost cheap. Furniture needs upgrading - cabinet drawers didn’t work properly, desk had wobbly legs. Unremarkable overall.
Stayed 4 nights in Jan 2025
Verified

10/10 Excellent

Jesus

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best hotel in cdmx
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great hotel, with excellent service, and a good location.
Verified

10/10 Excellent

Cristian

Liked: Cleanliness, staff & service, property conditions & facilities
It was a beautiful trip and the hotel 10/10 excellent
Stayed 3 nights in Oct 2024
Verified

10/10 Excellent

Jesus

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place. Worth it!
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room, Staff and bar/rest top
Stayed 4 nights in Sep 2025
Verified

10/10 Excellent

lorena

Liked: Cleanliness, amenities, property conditions & facilities
Excelente
Stayed 2 nights in Aug 2025
Verified

4/10 Poor

Kyung Won

Liked: Cleanliness
Disliked: Amenities
The hotel is going through major renovation and the gym and the pool were closed as well. I wish this was disclosed upon booking. I could not rest in my room at all due to the construction noise from above. I would not have stayed here if I knew.
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities
I would definitely stay at four seasons again, the service by far the best during our travels
Stayed 1 night in Apr 2022
Verified

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Superb hotel experience. An oasis in the otherwise bustling Mexico City.
Stayed 4 nights in Feb 2025
Verified

10/10 Excellent

Meghan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent hotel

Incredible service, excellent property and truly made our vacation! Would definitely come back.
Stayed 3 nights in Mar 2024
Verified

2/10 Terrible

Constantine

Noise construction you should Not book hotel until Is fully remodeled in 2026
Stayed 3 nights in Dec 2025