6/10 Cukup Baik
Iris, Indianapolis
Bepergian bersama teman
18 Apr 2026
The property itself is charming. The location is in the middle of great restaurants. The rooms are SMALL. The rooftop pool is nice as well, but we only went up to check it out and had a shot at the bar. We did have a few mishaps. Our shower was out of soap and we didn’t know until we were in the shower. Our phone didn’t work so we couldn’t call the desk. They took care of those things after we went downstairs. Our air conditioner stopped working during the day and we called to let them know. They said they would have someone up, we returned at 11pm to an 80 degree room. The young man at the desk was overwhelmed with guest issues and it took over an hour to get some type of resolution. At midnight we had to pack all of our things and we were put in an even smaller room and told to explain what happened to the desk in the am. They offered us a refund of one nights resort fee of $40ish dollars. After the manager called me back we were upgraded to a suite as a resolution for our last nights stay which I accepted, but to my understanding my reservation through Expedia was eligible for an upgrade if available anyway and a bottle of wine that we never received. Overall hotel experience…eh.
Iris
Menginap 3 malam pada bulan April 2026