Miami hotel guide. Loews hotel in Miami, Florida

"The hotel is quite dated. While the room was clean upon arrival, I unfortunately found cockroaches in the room every single day during my stay."

"Old property that shows wear. Outrageously expensive basics inside the property. A 750 ml bottle of water is $11. A simple breakfast is $40. A simple packed lunch or dinner to take to your room is minimum $50-60. "

"Very comfortable and accommodating service!"

"The front staff are not very friendly or accommodating. They don’t greet you and act like it’s an inconvenience to answer your questions. They never even asked how our stay was when we checked out. They could use more training on customer service. We were placed on the 5th floor without a working elevator. From previous reviews, the elevator has been out for at least a month. The room keys stopped working every day of our stay. The restaurant is way over priced and not worth the money. The room was nice and overall clean. The housekeepers do a good job and are probably the only friendly people working there. The water pressure was strange. Only the hot water worked on our sink. The beds were ok, but they sank and not really comfortable. The phone didn’t work. The fridge was fine. The pool was good and our kid enjoyed that. There were pool towels and sunscreen out for us. The restaurant also doubled as a club on the weekends, but it was shut down by 10pm and the music wasn’t crazy loud in the rooms. Overall, our stay wasn’t as pleasant as before the hotel was bought from Best Western. We will likely not be back unless it’s for a one night stay only. "

"I was in Miami for a quick business trip. It worked great for a quick turn stay."

"They changed me 100.00 when I checked in that I didn’t know about, so I’d like that returned. Also I was under the impression that there was free parking but there wasn’t any. Had to pay an extra 55.00 for that. I feel like I had been taken. "

"Very helpful staff, Airport Shuttle every hour"

"room had lots of convenient amenities. very clean and spacious as well "

"The location was good everything was very nice the only down fall was the bed but I loved the bay view and the staff was very friendly and helpful "