"Sadly this stay was disappointing. My husband and I booked The Public because we were in town for NY Design week on a work trip, and although we expected the room to be small we didn't expect everything else to be sub-par. It started off badly with the mattress in our room being awful. We are not picky when it comes to mattresses, but this was extremely lumpy, uneven and you could feel the springs. So we asked if there was anything they could do and after talking to multiple unhelpful people we finally spoke to the manager. She was very nice and did her best to come up with a solution, however, the best they could do was move us to a room with two twin beds. The amenities were very slim - no stocked mini fridge, housekeeping never replaced our drink glasses or our tissues or gave us a new bathmat (this was necessary because the shower water runs straight into the toilet area so you need a bathmat to catch it). I've stayed at a few other Ian Schrager hotels before and expected much better, but found The Public to be all aesthetic and no function/comfort. Will not be returning."
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