Eksterior

Ulasan untuk Country Inn & Suites by Radisson, Forest Lake, MN

2.5 out of 5
Country Inn & Suites by Radisson, Forest Lake, MN
1954 West Broadway Avenue, Forest Lake, MN

Ulasan

8,0

Sangat Baik

Penilaian 10 - Sangat Bagus. 264 dari 688 ulasan" "
Penilaian 8 - Bagus. 239 dari 688 ulasan" "
Penilaian 6 - Cukup Baik. 106 dari 688 ulasan" "
Penilaian 4 - Buruk. 44 dari 688 ulasan" "
Penilaian 2 - Sangat Buruk. 35 dari 688 ulasan" "

8,2/10

Kebersihan

8,4/10

Staf & layanan

7,6/10

Fasilitas

8,0/10

Kondisi & fasilitas properti

8,0/10

Ramah lingkungan

Ulasan

10/10 Sangat Bagus

Joyce, Webster

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Nice clean room early check in
Menginap 1 malam pada bulan Mei 2024

4/10 Buruk

Kaiden

Tidak Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 2 malam pada bulan April 2024

4/10 Buruk

Roger

Bepergian bersama teman
Disukai: Kebersihan
Tidak Disukai: Kondisi & fasilitas properti
We were assigned to a room next to a defective pool pump. Staff was aware. Very distracting- should have blocked room until repaired
Menginap 3 malam pada bulan April 2024

8/10 Bagus

Diane

Menginap 1 malam pada bulan Maret 2024

4/10 Buruk

Sonja

Bepergian bersama keluarga
Tidak Disukai: Staf & layanan, fasilitas, kondisi & fasilitas properti
It is confusing how to enter the property when coming off I-35. The bed was uncomfortable, and I could hear the people in the next room arguing and swearing. I could also hear a lot of thumping noises and doors closing. The breakfast in the morning was not ready until at least one hour past the time it was supposed to start. Many people had to leave before they got breakfast. My elderly parents sat for an hour waiting for scrambled eggs.
Menginap 1 malam pada bulan Maret 2024
Tanggapan dari Kate pada tanggal 19 Apr 2024
It's unacceptable that breakfast wasn't ready on time, causing inconvenience for you and other guests. We'll investigate what led to the delay and implement measures to ensure prompt service in the future. We're truly sorry that the bed was uncomfortable and that you were disturbed by noise from neighboring rooms. Please accept our sincerest apologies for any inconvenience.

8/10 Bagus

Rose

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 1 malam pada bulan Maret 2024
Tanggapan dari Kate pada tanggal 19 Apr 2024
Thank you Rose

2/10 Sangat Buruk

Jimmie

Bepergian bersama teman
Disukai: Staf & layanan, kondisi & fasilitas properti
Tidak Disukai: Fasilitas
I didn’t like that they aren’t serving hot breakfast in the morning that’s one of the main reasons I chose this place otherwise I wouldn’t have spent that much money
Menginap 1 malam pada bulan Maret 2024
Tanggapan dari Kate pada tanggal 19 Apr 2024
We appreciate you taking the time to share your feedback with us. We understand that the availability of a hot breakfast is important to our guests, and we're sorry to hear that it wasn't available during your stay. We strive to provide a satisfying experience for all our guests, and we regret any disappointment caused by this. Your comments are valuable to us, and we'll take them into consideration as we continue to improve our services. Thank you for choosing our place, and we hope to have the opportunity to exceed your expectations in the future.

10/10 Sangat Bagus

janene

Disukai: Staf & layanan, kondisi & fasilitas properti
Wasn’t the cleanest place but acceptable
Menginap 1 malam pada bulan Maret 2024
Tanggapan dari Kate pada tanggal 19 Apr 2024
Thank you for taking the time to share your feedback with us. While we're glad to hear that your overall experience was acceptable, we're sorry to learn that cleanliness fell short of your expectations. Please know that we take cleanliness very seriously, and we'll be addressing this issue to ensure a higher standard in the future. We appreciate your valuable input and hope to have the opportunity to exceed your expectations on your next visit.

10/10 Sangat Bagus

Patty

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
We had been on the road all day this little gem was perfectly placed off the exit. You can tell they have a lot of repeat guest because everyone knew the staff very well. I recommend
Menginap 1 malam pada bulan Maret 2024
Tanggapan dari Kate pada tanggal 19 Apr 2024
We're so pleased to hear that our location provided a convenient and welcoming respite during your travels! It's wonderful to know that our property's proximity to the exit made it a convenient stop for you. Our team takes pride in building relationships with our guests, and we're thrilled that you noticed the warm atmosphere created by our repeat visitors and familiar staff. Thank you for your recommendation, and we hope to have the pleasure of hosting you again in the future!

10/10 Sangat Bagus

Aaron

Traveler bisnis, Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
We stay here a few times a year when the weather is bad. It saves us from a long commute in snow storms. Property is always clean and quiet with friendly staff.
Menginap 1 malam pada bulan Maret 2024
Tanggapan dari Kate pada tanggal 19 Apr 2024
It's fantastic to hear that you've made our place a reliable choice during inclement weather, and we're honored to be of service to you. Ensuring a clean, quiet environment and providing friendly service are top priorities for us, especially during challenging conditions like snowstorms. We appreciate your loyalty and look forward to welcoming you back on your next visit. If there's anything specific you'd like to see improved or maintained during your stays, please don't hesitate to let us know. Safe travels!

6/10 Cukup Baik

JACQUELINE, HUGO

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
everything was good except my room had sheets hanging on the window for drapes. I had to tie them together in the middle and still they didn't cover the whole window. The light coming in at night and the strong sun in the morning left me unable to sleep for most of the night. I was too tired to ask to be moved to another room. ???
Menginap 1 malam pada bulan Februari 2024
Tanggapan dari Kate pada tanggal 22 Mar 2024
I am so sorry about the bed sheets on the window. The curtain has since been fixed.

8/10 Bagus

Michael

Bepergian bersama keluarga
Disukai: Staf & layanan
Tidak Disukai: Kenyamanan kamar
Menginap 2 malam pada bulan Februari 2024
Tanggapan dari Kate pada tanggal 5 Mar 2024
Thank you for your feedback.

2/10 Sangat Buruk

Alton

Had to pay them for my room. Thought I paid Expedia.
Menginap 1 malam pada bulan Februari 2024
Tanggapan dari Kate pada tanggal 5 Mar 2024
Hello, We always take a credit card for incidentals, upon further investigation. Your card was not charged. It was the prepaid card that we used.

10/10 Sangat Bagus

Renee, Parsons

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Love this hotel. Clean and staff always friendly. Several eating options close by.
Menginap 1 malam pada bulan Februari 2024
Tanggapan dari Kate pada tanggal 5 Mar 2024
Thank you Renee for the great review! :) We will see you next time.

10/10 Sangat Bagus

LINDA

Disukai: Staf & layanan
The hotel could us a bit of a face lift, but it was convenient and clean.
Menginap 1 malam pada bulan Januari 2024
Tanggapan dari Kate pada tanggal 5 Mar 2024
Thank you Linda, we are working on getting everything updated :)

6/10 Cukup Baik

Kelly

Disukai: Staf & layanan
Menginap 1 malam pada bulan Januari 2024
Tanggapan dari Kate pada tanggal 5 Mar 2024
Thank you Kelly for your review.

10/10 Sangat Bagus

Aaron

Bepergian bersama teman, Traveler bisnis
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Always quiet and clean when we stay here.
Menginap 1 malam pada bulan Januari 2024
Tanggapan dari Kate pada tanggal 5 Mar 2024
Thank yo Aaron! We will see you next time.

10/10 Sangat Bagus

Gina

Menginap 1 malam pada bulan Januari 2024
Tanggapan dari Kate pada tanggal 5 Mar 2024
Thank yo Gina!

10/10 Sangat Bagus

David

Menginap 1 malam pada bulan Januari 2024
Tanggapan dari Kate pada tanggal 5 Mar 2024
Thank you David! We will see you next time :)

10/10 Sangat Bagus

Laurie

Bepergian bersama teman, Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Good location, comfortable room, nice staff. Carpeting in the room was badly stained. Ew.
Menginap 2 malam pada bulan Januari 2024

10/10 Sangat Bagus

Rebecca

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 2 malam pada bulan Januari 2024

2/10 Sangat Buruk

Melissa

Bepergian bersama teman
Tidak Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Dirty had ants and spiders. Loud kids running around screaming,
Menginap 2 malam pada bulan Desember 2023

6/10 Cukup Baik

Traveler terverifikasi

Bepergian bersama keluarga
Disukai: Staf & layanan, kenyamanan kamar
Tidak Disukai: Kondisi & fasilitas properti
Overall personnel was good to great. The facilities were not in top condition. Shutters falling off or gone off the building. Plaster plugging old holes in the walls in the room not painted over. Sandpaper texture walls. You can tell the building has been “well used” and could use an overall refresh. Worked for our purpose but a little rough around the edges.
Menginap 2 malam pada bulan Desember 2023

6/10 Cukup Baik

Elaine

Bepergian bersama keluarga
Disukai: Staf & layanan
This property is undergoing needed renovations. Staff was helpful and friendly. I appreciated real dishes, silverware, and glasses at breakfast.
Menginap 1 malam pada bulan November 2023

4/10 Buruk

David

Traveler bisnis, Bepergian bersama keluarga
Tidak Disukai: Kebersihan, kondisi & fasilitas properti
Staff was friendly and welcoming. Request for additional washcloth and hand towel was fulfilled immediately. The bed was very comfortable, coverings were adequate. In-house breakfast was very good. But the room was not clean, and should not have been rented out. If an inspection had been done, the room should not have been approved. We cleaned what absolutely had to be done.
Menginap 1 malam pada bulan November 2023

10/10 Sangat Bagus

Erika

Bepergian dalam rombongan
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Amazingly perfect
Spacious cozy hotel with amazing staff who are all very friendly and nice, vending machines, laundry on site, nice big rooms overall it was a wonderful stay thanks country inn
Menginap 1 malam pada bulan November 2023

6/10 Cukup Baik

Chad

Bepergian bersama teman, Traveler bisnis
Tidak Disukai: Staf & layanan, fasilitas, kondisi & fasilitas properti
They only left enough toilet paper to wipe half a rear end, about 4 squares... No extra rolls. Almost had to go out in the hall and use the carpet like a dog.
Menginap 1 malam pada bulan November 2023

10/10 Sangat Bagus

Traveler terverifikasi

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan November 2023

2/10 Sangat Buruk

Kori

Tidak Disukai: Kebersihan, kondisi & fasilitas properti
Room stunk like smoke. Hot tub broke. Spiders in wall
Menginap 1 malam pada bulan November 2023

10/10 Sangat Bagus

Kirsten

Menginap 1 malam pada bulan November 2023

10/10 Sangat Bagus

Chuck

Menginap 1 malam pada bulan Oktober 2023

4/10 Buruk

Hanna

Disukai: Kebersihan, staf & layanan
Our heater/AC didn't work and the room smelled like sweat masked by perfume. We also had to lay awake listening to some trashy drunk people scream and move furniture around in the pool and then in their room.
Menginap 1 malam pada bulan Oktober 2023

8/10 Bagus

John

Menginap 1 malam pada bulan Oktober 2023

10/10 Sangat Bagus

Jamie

Bepergian dalam rombongan
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Clean, quiet
Menginap 1 malam pada bulan Oktober 2023

10/10 Sangat Bagus

Mandy, Sisseton

Bepergian bersama teman, Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Eric was amazing! He checked us in with no problems. He was very friendly and easy going! Property must be getting some updates to look a little more modernized. We had holes in the wall be the windows that came from a valance, the needed to be filled and painted over. The parking lot filled up and there was no parking after we came back from an outing so we parked in the property next door, hopefully this morning the vehicles are still there. Beds were super comfy.
Menginap 1 malam pada bulan Oktober 2023
Tanggapan dari kate pada tanggal 28 Okt 2023
Thank you Mandy!

10/10 Sangat Bagus

Denise

Menginap 1 malam pada bulan Oktober 2023

2/10 Sangat Buruk

Ryan

Menginap 1 malam pada bulan Oktober 2023
Tanggapan dari kate pada tanggal 28 Okt 2023
Thank you for your feedback.

10/10 Sangat Bagus

Paul

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan Oktober 2023

6/10 Cukup Baik

Dionna

Tidak Disukai: Staf & layanan
No staff, unsure if sheets had been changed.
Menginap 1 malam pada bulan Oktober 2023
Tanggapan dari kate pada tanggal 28 Okt 2023
Dionna, we do have staff here 24/7 and our sheets are always changed between guests. We apologize for any inconveniences you experienced while staying with us.

8/10 Bagus

Caroline

Traveler bisnis
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 4 malam pada bulan Oktober 2023
Tanggapan dari kate pada tanggal 28 Okt 2023
Thank you for the feedback Caroline,

8/10 Bagus

Anna, Olathe

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
It was a little difficult to turn into the hotel from the main road.
Menginap 1 malam pada bulan September 2023
Tanggapan dari kate pada tanggal 8 Okt 2023
We are very sorry about that. We hope everything else was great!

2/10 Sangat Buruk

Michael

Tidak Disukai: Kebersihan, kondisi & fasilitas properti, kenyamanan kamar
The red stain on the comforter looks like ink... the other stain is brown and questionable. Called and asked for the bedding to be changed at 3:44 and let them know I wouldnt be back til late. Come now Im writing this about to sleep on the couch with doubts of how clean it is..
Menginap 1 malam pada bulan September 2023

8/10 Bagus

Alan, White City

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Good
Menginap 1 malam pada bulan September 2023
Tanggapan dari kate pada tanggal 28 Okt 2023
Thank you Alan

10/10 Sangat Bagus

Mark

Menginap 1 malam pada bulan September 2023
Tanggapan dari kate pada tanggal 28 Okt 2023
Thank you Mark!

10/10 Sangat Bagus

Monica

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas
The front desk people were incredible and very responsive. Great and wonderful employees -- Country Inn should be very pleased with their workers. The room I was in was very clean. The only thing about this hotel is as it's in the process of remodeling, or so I heard, the rooms were very cold and sterile. The use of color/art on the walls would help. I will also never understand the trend of using white sheets, a thin white comforter, with a thin white sheet on top of the comforter--none of that is inviting and white shows every stain imaginable. Warm-up the rooms somehow, even if in the middle of renovation. But everything else was fine. Guess I am impacted too much by "cold" or "sterile" ambiance!
Menginap 1 malam pada bulan September 2023

8/10 Bagus

Jean

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 2 malam pada bulan September 2023
Tanggapan dari kate pada tanggal 8 Okt 2023
Thank you Jean

10/10 Sangat Bagus

Ronald

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
A little hard to find the access road, but worth the effort. The front desk staff is friendly and efficient. The rooms are simple, but clean and comfortable.
Menginap 1 malam pada bulan September 2023
Tanggapan dari kate pada tanggal 8 Okt 2023
Thank you Ronald

8/10 Bagus

Traveler terverifikasi

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
It was comfortable and clean and friendly!
Menginap 1 malam pada bulan September 2023
Tanggapan dari kate pada tanggal 8 Okt 2023
Thank you!

4/10 Buruk

Trenda, Westminster

Bepergian bersama keluarga dan anak, Bepergian bersama keluarga
Tidak Disukai: Staf & layanan
Room smelled like smoke. We asked to speak to the manager but got no reply.
Menginap 3 malam pada bulan Agustus 2023

8/10 Bagus

Janelle

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Nice
Menginap 1 malam pada bulan Agustus 2023
Tanggapan dari Kate pada tanggal 16 Agu 2023
Thank you Janelle!