"I booked a room at Sheraton Minneapolis Downtown Convention Center a month before my stay. I arrived at the Hotel to check in and the front desk staff got an Oh Crap look on their faces. After a few minutes of looking at theirs screens they told me my reservation was canceled and that they were overbooked. They told me I needed to call Expedia to get relocated. I asked why they canceled my room and they didn't notify me. They said Expedia canceled and I had to call them. I called Expedia and gave my info and the first thing they asked was how was check in and how is my stay at Sheraton Minneapolis Downtown Convention Center going. I told them terrible since the Hotel said my room was canceled. The Expedia rep was confused and asked if the hotel gave a reason. I told him the hotel said Expedia canceled. He was again confused because the records didn't show anything like that. He called the hotel while I was on the phone still and they told him they overbooked. While I was in the hotel figuring this out I got an email from Expedia asking how my stay was going. The day before my stay I got an email from the hotel confirming my reservation. Not sure who really canceled but based on hotel staff reaction and the surprised confused reaction of the Expedia rep it was the hotel that screwed me over."
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