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Ulasan untuk TownePlace Suites by Marriott Minooka

2.5 out of 5
TownePlace Suites by Marriott Minooka
630 Bob Blair Road, Minooka, IL

Ulasan

9,4

Sempurna

Penilaian 10 - Sangat Bagus. 81 dari 106 ulasan" "
Penilaian 8 - Bagus. 17 dari 106 ulasan" "
Penilaian 6 - Cukup Baik. 5 dari 106 ulasan" "
Penilaian 4 - Buruk. 0 dari 106 ulasan" "
Penilaian 2 - Sangat Buruk. 3 dari 106 ulasan" "

9,8/10

Kebersihan

9,6/10

Staf & layanan

9,8/10

Fasilitas

9,8/10

Kondisi & fasilitas properti

9,2/10

Ramah lingkungan

Ulasan

10/10 Sangat Bagus

Karras

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Breakfast was the only thing that could use improving. We arrived promptly when it opened and hot food was cold.
Menginap 1 malam pada bulan Mei 2024
Tanggapan dari Carrie Blahut Guest Service Manager pada tanggal 4 Mei 2024
Hello! Thank you so much for staying with us and thank you for the feedback. I am so sorry you experienced that at Breakfast. I will be checking into that. Again, So sorry for that inconvenience.

2/10 Sangat Buruk

Samantha

Disukai: Kebersihan, kondisi & fasilitas properti
Tidak Disukai: Staf & layanan
Menginap 1 malam pada bulan April 2024
Tanggapan dari Carrie-Guest Service Manager pada tanggal 22 Apr 2024
We are so sorry you experienced a bad stay. Please let us know if there was anything we could of done better. Have a wonderful day

10/10 Sangat Bagus

Matt

Traveler bisnis
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Frozen Tundra Trip to Minoola
This was a great hotel. Spent 3 nights here during the coldest 3 days of my life. Temperatures were -14° with windchills to -30° and below. This hotel was completly warm and comfortable and never felt cold in my room. The bed and pillows were awesome. The shower and bathroom were very nice and a good size.
Menginap 3 malam pada bulan Januari 2024
Tanggapan dari Carrie-Guest Service Manager pada tanggal 21 Jan 2024
Hello Matt, WOW! What a great review. We are so happy you could have a warm, comfortable stay while it was so frigid outside. We love to hear such a great review of your stay. We hope to see you again soon!

10/10 Sangat Bagus

Darrell

Menginap 5 malam pada bulan Januari 2024
Tanggapan dari Carrie-Guest Service Manager pada tanggal 21 Jan 2024
Thank you so much Darrell for the 5/5. We hope to see you again soon!

10/10 Sangat Bagus

Michael

Bepergian bersama keluarga
Disukai: Fasilitas
Excellent staff, convenient location. The property is extremely clean
Menginap 1 malam pada bulan Desember 2023
Tanggapan dari Carrie Blahut Guest Service Manager pada tanggal 26 Des 2023
Hello Michael, Thank you for staying with us and we are happy you had such a great stay with us. We hope to see you again when you are in the area.

10/10 Sangat Bagus

Jeff

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Tanggapan dari Carrie-Guest Service Manager pada tanggal 25 Des 2023
Hello Jeff, Thank you so much for staying with us and for an amazing review! We hope to see you again when you are in the area.

8/10 Bagus

Donna, Saint Charles

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
The room above us was very noisy with heavy walking at night and it started again at 5 in the morning. I gave up sleeping and got ready for the day.
Menginap 1 malam pada bulan Desember 2023
Tanggapan dari Carrie-Guest Service Manager pada tanggal 21 Des 2023
Hello Donna, I am so sorry to hear about your terrible nights sleep. We do have workers who get in late and return early. Again, I am so sorry for your terrible nights sleep.

10/10 Sangat Bagus

Marlene

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 5 malam pada bulan November 2023
Tanggapan dari Carrie Blahut-Guest Service Manager pada tanggal 23 Nov 2023
Hello Marlene, Thank you for the amazing review! We are so glad you enjoyed your stay with us and we hope to see you again soon.

10/10 Sangat Bagus

Laura

Menginap 1 malam pada bulan November 2023
Tanggapan dari Carrie pada tanggal 21 Des 2023
Thank you Laura for staying with us and for the great review. We hope to see you soon!

10/10 Sangat Bagus

PATRICIA

Menginap 2 malam pada bulan Oktober 2023
Tanggapan dari Carrie Blahut pada tanggal 19 Okt 2023
Thank you for staying with us!Thank you Patricia for this great review and we hope to see you soon!

10/10 Sangat Bagus

Sergio

Menginap 3 malam pada bulan Agustus 2023
Tanggapan dari Carrie Blahut pada tanggal 19 Okt 2023
Thank yoi Sergio for your amazing review!!We hope to see you soon.

2/10 Sangat Buruk

Genevieve

Menginap 1 malam pada bulan Juni 2023
Tanggapan dari Carrie Blahut Guest Service Manager pada tanggal 5 Jun 2023
Hello Genevieve,I am so sorry you had trouble with your reservation. Please let me know what was the issue and I will for sure look into it. I am so sorry about any inconvenience.

10/10 Sangat Bagus

John

Bepergian bersama keluarga
Staff was really nice. Breakfast was very good. The gas grills provided in front of the hotel worked great.
Menginap 4 malam pada bulan Mei 2023
Tanggapan dari Carrie Blahut *Guest Service Manager pada tanggal 3 Jun 2023
Hello John, I am so glad you enjoyed your stay here and you had a great experience. I see you enjoyed the grills...they are so nice to use especially on a beautiful day. We are glad you had a positive experience while you were here. We hope to see you again soon

10/10 Sangat Bagus

Rocco

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan Februari 2023
Tanggapan dari TownePlace Suites Minooka team pada tanggal 9 Feb 2023
Hello Rocco! Thanks for the wonderful review! See you soon!

10/10 Sangat Bagus

Donna, Saint Charles

Bepergian bersama keluarga
Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
We stayed near our family and the hotel was great.
Menginap 2 malam pada bulan Desember 2021
Tanggapan dari Carrie Guest Service Manager pada tanggal 15 Jan 2022
Thank you so much Donna for your Review. We are so glad you enjoyed your stay with us and look forward to seeing you again if you are in the area. Have a great day!

10/10 Sangat Bagus

Lisa

Menginap 1 malam pada bulan Desember 2021
Tanggapan dari Carrie Guest Service Manager pada tanggal 15 Jan 2022
Thank you so much Lisa for your wonderful review. We are so glad you enjoyed your stay! Have a Wonderful day.

10/10 Sangat Bagus

JEFFREY, ALBUQUERQUE

Menginap 1 malam pada bulan Oktober 2021
Tanggapan dari TPS Minooka Tribe pada tanggal 17 Jan 2022
Hi Jeffrey! Thanks for the great response!

8/10 Bagus

Lisa

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Lax pandemic precautions
The room was excellent with a huge shower, convenient kitchenette with nice-sized fridge, and comfortable bed. The hotel does not seem to be concerned with an active pandemic. As happened the time we stayed before, the check-in clerk was unmasked with no plexiglass and only a table to provide a few feet of distance. Breakfast made no sense at all. A table barrier was around the food area. No one was present to serve for a few minutes. When the server arrived, she ushered people back and stated that only she could get food, yet she wore no mask. Why take pandemic precautions and then have the server able to pass on any germs? I was wearing a mask, but didn't want her breathing on my oatmeal. I walked away. We're vaccinated, but if someone deals with hundreds of people a day, they can carry a heavy viral load and pass it on to others despite vaccination status. If you're able to stay in your room, not eat their breakfast, and wear a mask in the hallways, you should love this place.
Menginap 1 malam pada bulan September 2021
Tanggapan dari TPS Minooka Tribe pada tanggal 17 Jan 2022
Hello Lisa, Thank you for the review! Have a wonderful day!

10/10 Sangat Bagus

Traveler terverifikasi

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Very clean and functional rooms. Bedding was comfortable. The hotel exceeded my expectations.
Menginap 1 malam pada bulan Agustus 2021
Tanggapan dari TPS Minooka Tribe pada tanggal 17 Jan 2022
Thank you so much for the great review!

6/10 Cukup Baik

dawn

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan
Value not so much.
Hotel was nice. Bed was rough and uncomfortable. Pillows could be better. Outdoor sitting area was not serviced or monitired. Not available to all to enjoy. Service desk was attentive. Extended hold on debit card was unnecessary.
Menginap 2 malam pada bulan Juli 2021

10/10 Sangat Bagus

Traveler terverifikasi

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
The room had a kitchen and was very nice to be able to put things in the refrigerator. Everything was very pleasant. The lady that served the breakfast was so nice and we talked a lot with her. She was very helpful and made sure we got served all we wanted. I am sorry I have forgotten her name, but please relay that she was friendly to us and was a nice person.
Menginap 1 malam pada bulan April 2021
Tanggapan dari TPS Minooka Tribe pada tanggal 30 Apr 2021
Hello, Thank you for the great review!! We are so happy you enjoyed your stay and we hope to see you again!

10/10 Sangat Bagus

Traveler terverifikasi

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Staff was very accommodating to our needs. We were there only one night but looks like a great place for a longer stay.
Menginap 1 malam pada bulan April 2021
Tanggapan dari TPS Minooka pada tanggal 6 Apr 2021
Thanks for the great review! We hope to see you again if ever in town.

10/10 Sangat Bagus

Traveler terverifikasi

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
This is a very nice and clean property! The room had a full size refrigerator and a two burner stovetop the unit we stayed in. The king size bed was very comfortable. We will definitely be back!
Menginap 2 malam pada bulan Februari 2021
Tanggapan dari TPS Minooka Tribe pada tanggal 22 Feb 2021
Thank you so much for the great feedback! So glad to see you will be back again!

10/10 Sangat Bagus

Susan, Frankfort

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
This property was very clean. The staff was very friendly and accommodating. The free breakfast was delicious. We will definitely be coming back to stay! 5 Star rating!
Menginap 2 malam pada bulan Desember 2020
Tanggapan dari TPS Minooka Team pada tanggal 4 Jan 2021
Hello Susan, Thank you for stay with us and the wonderful 5 star review! Can't wait to see you next time!

10/10 Sangat Bagus

Rick

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Had a small suite with kitchenette. Was very nice. Lots of amenities and everything you would need in the kitchen. Pool and workout room looked great but we didn’t use. Nice hot breakfast.
Menginap 2 malam pada bulan Desember 2020
Tanggapan dari TownePlace Suites Tribe pada tanggal 29 Des 2020
Hello Rick! Thank you for the great 10 start rating on our hotel! We hope to see you again! Happy New Year!

10/10 Sangat Bagus

James

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Great room for a good price
We had a great room at a reasonable price. Room was big and clean Staff was very pleasant and helpful
Menginap 1 malam pada bulan November 2020
Tanggapan dari TPS Minooka Tribe pada tanggal 30 Nov 2020
Hello James, Thank you so much for the great feedback! We love hearing from our guests and appreciate you take the time to share your thoughts! See you next time.

10/10 Sangat Bagus

Traveler terverifikasi

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Menginap 1 malam pada bulan November 2020
Tanggapan dari TPS Minooka Tribe pada tanggal 25 Nov 2020
Thank you for the 5 star review!

10/10 Sangat Bagus

keith

Bepergian dalam rombongan
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Great 2 night stay for wedding weekend
Super clean, very friendly staff, comfortable bed and room with more amenities than expected.
Menginap 2 malam pada bulan Oktober 2020
Tanggapan dari Katy pada tanggal 22 Okt 2020
Hello Keith, Thank you for taking the time to review our hotel. I am thrilled to hear that we were what you expected and more! We look forward to seeing you again next time. Thanks again and have a great day. Sincerely, Katy

10/10 Sangat Bagus

Traveler terverifikasi

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Everything was great . Rooms clean and updated. Breakfast was good for it to be free. Staff was friendly
Menginap 1 malam pada bulan Oktober 2020
Tanggapan dari Katy pada tanggal 20 Okt 2020
Hello, Thank you so much for the great review! We appreciate all of the wonderful feedback about our hotel and staff. We look forward to seeing you again. Sincerely, Katy

10/10 Sangat Bagus

Tracy, Iowa

Bepergian dalam rombongan
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Really loved the hotel. Staff was great. The room was exactly what we needed. Very clean as well.
Menginap 1 malam pada bulan Oktober 2020
Tanggapan dari Katy pada tanggal 13 Okt 2020
Hello Tracy! Thank you for taking the time to review our hotel. We are so happy to know that the room was exactly what you needed. We appreciate the great feedback and look forward to seeing you again real soon. Sincerely, Katy

10/10 Sangat Bagus

Lisa

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Home Away From Home
We stayed in a one-bedroom suite. The room was in superb condition. Everything appeared new and very clean. The kitchenette had a stove, dishwasher, ample fridge, and microwave. The TVs were crisp with good picture. The closets and storage were amazing. The bathroom was large and sparkling. There were thermostats in both rooms and room-darkening shades. The bed and pillows were so comfortable and sleep inducing. Breakfast was really delicious. My only wish is that the front desk would have had plexiglass and that the clerks would consistently wear masks, especially since they greet a lot of people from all over. We have family nearby, so I expect that we'll be making this great hotel a "home away from home".
Menginap 1 malam pada bulan Agustus 2020
Tanggapan dari Katy pada tanggal 23 Agu 2020
Hello Lisa, Thank you so much for the great review! We appreciate all of the great feedback. We are happy to be your home away from home and look forward to seeing you again. I look forward to sharing your review with the rest of the team. Thanks again and have a great day! Sincerely, Katy

10/10 Sangat Bagus

Brad, St. Louis

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
A nice, clean, comfortable room. Loved the kitchen area. Very friendly, helpful staff. Breakfast didn't really wow, but wasn't bad. Not really sure about the shower. It took up 1/3 of the bathroom to the detriment of counter space and no door made for a chilly experience and wet floor. But would definitely stay here again.
Menginap 3 malam pada bulan Juli 2020
Tanggapan dari Katy pada tanggal 14 Jul 2020
Hello Brad, Thank you so much for the review and all of the great feedback! We are happy to hear that you enjoyed your stay with us. We look forward to seeing you next time. Have a great day! Sincerely, Katy

10/10 Sangat Bagus

Traveler terverifikasi

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Menginap 1 malam pada bulan April 2020
Tanggapan dari Katy pada tanggal 15 Jun 2020
Hi There! Thank you so much for the 5 out of 5!! Sincerely, Katy

10/10 Sangat Bagus

Lukas, Minooka,Illinois

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Right off I-80 good food restaurants to choose from
Menginap 1 malam pada bulan Maret 2020
Tanggapan dari Katy pada tanggal 31 Mar 2020
Hello Lukas! Thank you so much for the 5 out of 5 ranking and great feedback! We look forward to seeing you next time. Thanks again and have a great day! Sincerely, Katy

10/10 Sangat Bagus

Kenneth

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Awesome stay
Best hotel ive stayed at everything is in the room silverware pots pan electric counter top stoveplates bowls everything
Menginap 1 malam pada bulan Maret 2020
Tanggapan dari Katy pada tanggal 18 Mar 2020
Hello Kenneth! Thank you so much for such a great review! We appreciate the wonderful feedback and are happy to hear that you had such an awesome stay with us. We look forward to seeing you again next time. Thanks again and have a great day! Sincerely, Katy

10/10 Sangat Bagus

Michael

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan Maret 2020
Tanggapan dari Katy pada tanggal 9 Mar 2020
Hello Michael! Thank you so much for the 10 out of 10 ranking! We look forward to seeing you again. Sincerely, Katy

8/10 Bagus

Diana

Menginap 5 malam pada bulan Februari 2020

10/10 Sangat Bagus

Derrick

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Watch e sound insulation in new hotel construction. I could hear other guests talking through the walls and vents. The front desk clerk was excellent, quite helpful. The bed and pillows were comfortable and the room was tastefully decorated.
Menginap 1 malam pada bulan Februari 2020
Tanggapan dari Katy pada tanggal 24 Feb 2020
Hello Derrick, Thank you for your review! We appreciate all of the great feedback. We look forward to seeing you again next time. Sincerely, Katy

6/10 Cukup Baik

Traveler terverifikasi

Bepergian bersama teman
Disukai: Kebersihan, kondisi & fasilitas properti
Tidak Disukai: Staf & layanan
I like going there it’s a nice place always clean however the front desk clerk was very rude to my wife and I. We ask for a room with a bigger bed. And she was snotty with us and said we couldn’t get a bigger bed because we booked through Expedia. She then called us the day we were supposed to leave and woke us up saying we were supposed to be out by 11 we called the night before and asked for a late checkout. She was not apologetic at all.
Menginap 2 malam pada bulan Februari 2020
Tanggapan dari Katy pada tanggal 11 Feb 2020
Hello, Thank you for your review. I would like to sincerely apologize about the service issues that you experienced. We value each and every guest and always ensure that they have the best possible experience while staying with us. I am truly sorry we fell short of this during your stay. We are unable to make changes on reservations that are not made on property level. Your feedback will be shared with the rest of the team to ensure this was an isolated incident that will be corrected immediately. Thank you again and have a great day. Warm Regards, Katy

8/10 Bagus

Michael

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan Januari 2020
Tanggapan dari Katy pada tanggal 2 Feb 2020
Hello Michael, Thank you for the 8 out of 10 rating. We hope to see you again real soon. Sincerely, Katy

10/10 Sangat Bagus

Traveler terverifikasi

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
New, clean and very comfortable. Breakfast was very good.
Menginap 1 malam pada bulan Januari 2020
Tanggapan dari Katy pada tanggal 20 Jan 2020
Hello! Thank you so much for the 5 out of 5 ranking! We appreciate all of the great feedback about our hotel. We hope to see you again real soon. Sincerely, Katy

10/10 Sangat Bagus

Tiffany

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Quick time away
Quick weekend getaway. Rooms were clean. Pool was clean. Staff was very friendly & polite!
Menginap 1 malam pada bulan Januari 2020
Tanggapan dari Katy pada tanggal 13 Jan 2020
Hello Tiffany! Thank you so much for the great review about your stay at our hotel! We appreciate the great feedback and hope to see you again real soon! Have a great day. Sincerely, Katy

6/10 Cukup Baik

Traveler terverifikasi

Disukai: Kebersihan, kondisi & fasilitas properti
Menginap 5 malam pada bulan Desember 2019
Tanggapan dari Katy pada tanggal 29 Des 2019
Hello, Thank you for reviewing our hotel. I am very sorry to see that you did not enjoy your stay with us. We hope that you will give us another chance to turn that 3 star rating to a 5 star. Thank you again and have a great day! Sincerely, Katy

10/10 Sangat Bagus

Louis

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan Desember 2019
Tanggapan dari Katy pada tanggal 10 Des 2019
Hello Louis, Thank you so much for the 10 out of 10! We look forward to seeing you next time. Have a great day amd Happy Holidays! Sincerely, Katy

10/10 Sangat Bagus

Traveler terverifikasi

Bepergian bersama keluarga dan anak
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
When we drove up very nice and easy to see front entry very nice and inviting
Menginap 1 malam pada bulan Desember 2019
Tanggapan dari Katy pada tanggal 8 Des 2019
Hello, Thank you for the review about your experience. We appreciate your feedback! Hope to see you again real soon! Warm Regards, Katy

10/10 Sangat Bagus

Celeste

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Beautiful clean very welcoming nice friendly attentive staff through the hotel .
Menginap 1 malam pada bulan November 2019
Tanggapan dari Katy pada tanggal 8 Des 2019
Hello Celeste, Thank you for your review about our hotel and staff. So good to hear that you enjoyed your stay with us. Thank you again and have a great day! Warm Regards, Katy

10/10 Sangat Bagus

Traveler terverifikasi

Menginap 1 malam pada bulan November 2019
Tanggapan dari Katy pada tanggal 25 Nov 2019
Thank you for the perfect ranking! Sincerely, Katy

10/10 Sangat Bagus

Traveler terverifikasi

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Menginap 1 malam pada bulan November 2019
Tanggapan dari Katy pada tanggal 11 Nov 2019
Thank you for the 5 out of 5 ranking!! Sincerely, Katy

10/10 Sangat Bagus

Priscilla

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Great customer service! Loved this hotel! Very modern, clean, and up to date! Will definitely stay again!
Menginap 2 malam pada bulan Oktober 2019
Tanggapan dari Katy pada tanggal 29 Okt 2019
Hello Priscilla, Thank you for the 10 out of 10 ranking and the great feedback! So good to know that you enjoyed your stay with us. We will see you again next time! Thanks again and have a great day. Sincerely, Katy

10/10 Sangat Bagus

Michael

Traveler bisnis
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan Oktober 2019
Tanggapan dari Katy pada tanggal 29 Okt 2019
Hello Michael, Thank you so much for the 10 out of 10 ranking! Sincerely, Katy