Hotel Menerima Tamu LGBT di Montelena

"This resort is unacceptable for a Hyatt property. On the positive side, the design of the pool itself was great for the area, and one of the few properties with a lazy river. The water temperature was refreshing. Beyond that, not much to like. For context, we stayed here on weekdays. The service here was terrible and unacceptable for this type of resort. The restaurants were significantly understaffed, with extremely slow service for both bar and restaurants. Housekeeping and bell desk...

"Staff were very friendly and helpful at the registration desk. The room was clean and comfortable but did have some wear and tear in some places like the wall paper in the bathroom. The staff at the main dining area took long to approach and take our order and some were not very friendly, but it was still convenient to have a restaurant in the hotel. The pool was great and the kids enjoyed the arcade. Breakfast was also great. "

"Lovely hotel with an interesting lay out. Great balconies. Adult section with our own pool and beverages was a treat. Breakfast was great, staff supper pleasant. "

"Great staff! But to pricy and no nice rooms. Pool was good"

"When we went to check in, they told us our room wasn’t ready so they switched us to another room instead and gave us a free breakfast. Then when we checked out I was told they comped our room. This was totally unexpected and was a huge blessing. We had a nice time. The room we ended up in was great. The staff were all friendly and the hotel was nice. It was only about 15 minutes from the main strip. Highly recommend."

"Unique colorful and quiet nestled in a prime spot in La Quinta. I loved sitting in the private backyard reading a book"

"Room reserved was a suite and we were given a double queen room. It was a late check in so we were stuck and overcharged. Food was watered down (dehydrated eggs - super watery and odd taste, oatmeal super watery). Avoid at all costs. Overcharged and not given what was reserved. Avoid. Avoid. Avoid. "

"Todo excelente y el personal muy amable le falta más variedad al desayuno !"