Fasilitas properti
Cek ketersediaan

Ulasan untuk TownePlace Suites by Marriott Montgomery EastChase

2.5 out of 5
TownePlace Suites by Marriott Montgomery EastChase
2845 Eastchase Lane, Montgomery, AL

Ulasan

8,6

Sangat Bagus

Penilaian 10 - Sangat Bagus. 153 dari 252 ulasan" "
Penilaian 8 - Bagus. 45 dari 252 ulasan" "
Penilaian 6 - Cukup Baik. 27 dari 252 ulasan" "
Penilaian 4 - Buruk. 11 dari 252 ulasan" "
Penilaian 2 - Sangat Buruk. 16 dari 252 ulasan" "

9,0/10

Kebersihan

8,8/10

Staf & layanan

8,8/10

Fasilitas

9,0/10

Kondisi & fasilitas properti

8,8/10

Ramah lingkungan

Ulasan

4/10 Buruk

MERCEDES, Boca Raton

Bepergian bersama teman, Bepergian bersama keluarga
Disukai: Staf & layanan
Tidak Disukai: Kondisi & fasilitas properti
Upon checking in noticed a problem with the HVAC. Spoke to clerk, in lieu of repairing it offered another room. After bringing in all our luggage didnt want to relocate. We tried to deal with it but ultimately had to switch due to the unbearable consitions. It would have been more convenient if they wouldve repaired the HVAC to our room
Menginap 3 malam pada bulan Mei 2024

10/10 Sangat Bagus

brady D.

Bepergian dalam rombongan, Bepergian bersama keluarga dan anak, Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Great property with great staff especially lady that handles the breakfast every morning and the facility maintenance men that service outside.
Menginap 5 malam pada bulan Mei 2024

10/10 Sangat Bagus

Jacqueline

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
We were a late arrival at the property and the room we had booked was not available. We were given an upgrade at no additional cost. Great breakfast and very helpful staff in attendance. Would definitely stay again.
Menginap 1 malam pada bulan Mei 2024

10/10 Sangat Bagus

Gabriela

Menginap 1 malam pada bulan Maret 2024

10/10 Sangat Bagus

Marie

Traveler bisnis
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Everything was great
Menginap 1 malam pada bulan Maret 2024

2/10 Sangat Buruk

Kedeejah

Menginap 1 malam pada bulan Maret 2024

10/10 Sangat Bagus

Quenethia

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Very clean and friendly service
Menginap 1 malam pada bulan Februari 2024

10/10 Sangat Bagus

Rosa

Great Stay!! Everything was very clean.. The staff was very professionally
Menginap 1 malam pada bulan Februari 2024

10/10 Sangat Bagus

HEELA

Menginap 18 malam pada bulan Februari 2024

10/10 Sangat Bagus

Jerry

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan Februari 2024

6/10 Cukup Baik

Thomas

Disukai: Staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Tidak Disukai: Kebersihan
Disappointed
We always try to stay at Marriott Hotels. This one was in a nice neighborhood with lots of local amenities. The staff was very friendly. The issue is with the cleanliness of our room. The dishes in the cupboard were covered in what appeared to be old pizza. One of the beds had a spot of blood in the center. The shower curtain was filthy. We reported the blood on the bed, but this was never resolved. I’m hoping this was an anomaly.
Menginap 3 malam pada bulan Februari 2024

8/10 Bagus

Steven

Disukai: Kebersihan, kondisi & fasilitas properti
Menginap 4 malam pada bulan Februari 2024

10/10 Sangat Bagus

Janet

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Excellent stay. I will return!
Menginap 1 malam pada bulan Januari 2024

10/10 Sangat Bagus

Robert

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan Januari 2024

8/10 Bagus

Danielle

Disukai: Kebersihan, staf & layanan, fasilitas
This was a great place but I literally went and bought my own toilet paper because theirs was so bad.

2/10 Sangat Buruk

Anthony

Tidak Disukai: Kondisi & fasilitas properti
Menginap 2 malam pada bulan Januari 2024

10/10 Sangat Bagus

Patrick, Sioux City

Menginap 1 malam pada bulan Desember 2023

10/10 Sangat Bagus

Traveler terverifikasi

Traveler bisnis
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
너무 좋았습니다 11일정도 머물면서 편하게있다왔습니다~
Menginap 11 malam pada bulan November 2023

8/10 Bagus

Patrick

Traveler bisnis
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
My water in my shower never got hot, only lukewarm.
Menginap 2 malam pada bulan November 2023

6/10 Cukup Baik

Traveler terverifikasi

Bepergian bersama keluarga
Disukai: Kebersihan, kondisi & fasilitas properti, kenyamanan kamar
No Ice on 2nd Floor
Menginap 2 malam pada bulan November 2023

10/10 Sangat Bagus

Gary

Disukai: Kebersihan, kondisi & fasilitas properti
Menginap 1 malam pada bulan November 2023

8/10 Bagus

Desmond, Orlando

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Very nice stay.
Menginap 1 malam pada bulan Oktober 2023

10/10 Sangat Bagus

Richard

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Pleasantly surprised
We had never stayed at a TownPlace before but we loved it! The room was great and had so much room, tidy and clean. The breakfast was so good! My whole family loved it! They had a little bit for everyone! We will definitely stay again!
Menginap 1 malam pada bulan November 2023

10/10 Sangat Bagus

Marco

Bepergian dalam rombongan, Traveler bisnis
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Great breakfast, all staff is very nice and friendly.
Menginap 4 malam pada bulan Oktober 2023

2/10 Sangat Buruk

Scott

Bepergian dalam rombongan
Tidak Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
It took The front desk 25 minutes to realize I was there to check in. Then they gave me a single occupancy room when I booked 2 queen beds. Then blamed Expedia for not contacting me about reservation changes. I called them at noon, the day of the booking to make sure room was still available & told them I was traveling with a special needs person. They told me that reservation was good though the room was not clean yet. We were traveling from Mississippi to the Auburn football game, was told that room would be available when we got there after the game. When I showed up it took 25 minutes for someone to show up at the desk & check me in. When I got upstairs it was a single room. Went downstairs to tell front desk about mixup. Was told that it was Expedias fault that I wasn’t nodified about change to my reservation. Was told that there was a pull out sofa & bedding in the closet. Went back upstairs to find no bedding for nasty pull out sofa mattress. Went back down stairs waited 20 minutes for bedding for room that was not what I reserved. This place lacks coustomer service for sure
Menginap 1 malam pada bulan Oktober 2023

2/10 Sangat Buruk

Stephanie, UNION

Menginap 1 malam pada bulan Oktober 2023

8/10 Bagus

Traveler terverifikasi

Disukai: Kebersihan, staf & layanan, kenyamanan kamar
Marriot bonvoy
It was good stay only thing the sprinkler of the roof of the bathroom was leaking water.
Menginap 1 malam pada bulan Oktober 2023

4/10 Buruk

Traveler terverifikasi

Bepergian bersama keluarga
Tidak Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
I do not recommend staying at this hotel. The location is the only thing that is about the only thing nice about it. The Check-in staff was extremely rude. Our room as in terrible shape. The carpet was torn in several spots and had staples and nails exposed. We had to put our cooler over it the worst spots so no one would get hurt. The bathroom was in bad shape and bugs were on the floor. There were other issues with the room, but you can get the point. We had asked 2 different staff members if they had a high chair we could use and were told no. At breakfast the last day, a different staff member asked us if we wanted a high chair. We told her we had been told they didn't have them and she said they had 3.
Menginap 2 malam pada bulan Oktober 2023

10/10 Sangat Bagus

Kristina, Pensacola

Menginap 1 malam pada bulan September 2023

10/10 Sangat Bagus

Princeton

Menginap 1 malam pada bulan September 2023

10/10 Sangat Bagus

Wanda

Bepergian bersama keluarga
Disukai: Kebersihan, fasilitas
The hotel was very clean. I was very pleased with the location, it is so close to restaurants and shopping. I was very comfortable. Great hotel.
Menginap 2 malam pada bulan September 2023

10/10 Sangat Bagus

Quartez

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Everything was A1
Menginap 1 malam pada bulan Agustus 2023

10/10 Sangat Bagus

Paula

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
We loved it here! The air conditioning was load, but we will definitely stay there again.
Menginap 1 malam pada bulan Agustus 2023

8/10 Bagus

Karlisa

Bepergian dalam rombongan, Bepergian bersama keluarga
Disukai: Kebersihan, kondisi & fasilitas properti
The front desk staff was not very friendly.
Menginap 1 malam pada bulan Juli 2023

2/10 Sangat Buruk

melissa

Traveler bisnis, Bepergian bersama keluarga
Tidak Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Sadly, this is the worse hotel I’ve ever stayed it, and it’s entirely because of poor management. I had to stay four weeks for a business trip, and my room was cleaned maybe five times the entire time I was there and only because I begged for someone to come clean. They over charged me four different times, and I ended up having to call my bank and put in a fraud report to get the money back. The pool didn’t work and the staff were incredibly rude any time I asked for housekeeping.
Menginap 13 malam pada bulan Juli 2023

8/10 Bagus

jinsang

Traveler bisnis
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 2 malam pada bulan Juli 2023

8/10 Bagus

Phillip

Bepergian bersama keluarga dan anak, Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Very nice area with shopping and places to eat. Only issue was our bathroom needed some TLC. Bathtub looked like it was 30 years old with rust in it.
Menginap 1 malam pada bulan Juli 2023

4/10 Buruk

melissa

Tidak Disukai: Kebersihan, staf & layanan
Menginap 13 malam pada bulan Juni 2023

10/10 Sangat Bagus

Tracey, Toomsuba

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Clean and comfortable hotel. We will visit again!
Menginap 1 malam pada bulan April 2023

10/10 Sangat Bagus

June

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 1 malam pada bulan April 2023

2/10 Sangat Buruk

Nicolas

Traveler bisnis
I had booked and confirmed but when I showed up, they told me they had overbooked. They sent me up the road to one of their sister Holiday Inn Express facilities. I always stay at Townplace because of the kitchen. Holiday Inn was much more run down and not someplace I would’ve ever have booked at for a stay.
Menginap 1 malam pada bulan Maret 2023

4/10 Buruk

Christopher

Bepergian bersama hewan peliharaan, Traveler bisnis, Bepergian bersama keluarga dan anak, Bepergian bersama keluarga
Tidak Disukai: Kebersihan, staf & layanan
It close to my work and they didn’t help when I told them my pregnant wife and son both fell, the WiFi is horrible will never stay here again
Menginap 5 malam pada bulan Februari 2023

6/10 Cukup Baik

Traveler terverifikasi

Traveler bisnis
Disukai: Kondisi & fasilitas properti
Good
It was my first time in Montgomery, I'm not fluent in the language, the hotel is very comfortable and the facilities are very pleasant. Some employees don't have much patience with those who have difficulties with English, but that's ok.
Menginap 28 malam pada bulan Januari 2023

8/10 Bagus

Holli

Bepergian bersama keluarga
IT WAS JUST AN OK STAY. THOUGHT THE ROOMS WOULD BE A WHOLE LOT NICER SINCE THE EXTERIOR WAS BEAUTIFUL.
Menginap 1 malam pada bulan Januari 2023

10/10 Sangat Bagus

Courtney

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti

10/10 Sangat Bagus

Michael

Menginap 1 malam pada bulan November 2022

10/10 Sangat Bagus

Barbara

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 3 malam pada bulan November 2022

8/10 Bagus

Traveler terverifikasi

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Great room, blah breakfast
Comfortable and clean hotel with lots of amenities in the room like a full fridge, microwave, etc. Nice little office area to use as a desk and still plenty of room in the main room. Overall, great for one night stay passing through. Only thing I would change/ request could be better is the breakfast. The bread items were stale, the small milk cartons were past their due date, and there wasn't much variety. If fresher items were served and milks/yogurts were fresher and not close to or past the due date, that would help this place a lot.
Menginap 1 malam pada bulan November 2022

10/10 Sangat Bagus

Martha

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Great location - easy access to dining, shopping, and highways. Bedding was just ok mattress and pillows need upgrading.
Menginap 1 malam pada bulan November 2022

10/10 Sangat Bagus

Denise

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Everything about this Hotel was Superb. I give it 10 Stars and I will be returning back next year in 2023.
Menginap 7 malam pada bulan September 2022