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Hotel Ojo de Agua

2.5 star property
Travelers find a peaceful retreat at Hotel Ojo de Agua where children play happily in the playground while adults reconnect with nature and stay digitally linked

Choose dates to view prices

Hotel Ojo de Agua offers a tranquil escape with its garden setting and children's playground. Guests appreciate practical amenities like complimentary WiFi in all rooms, convenient luggage storage options, and staff available at the front desk around the clock.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Housekeeping
  • 24/7 front desk
The current price is Rp803.627
Rp956.321 total
includes taxes & fees
25 May - 26 May
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Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 10 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash

We should mention

This property does not have any lifts

Frequently asked questions

Is Hotel Ojo de Agua pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at Hotel Ojo de Agua?

As of 21 May 2026, prices found for a 1-night stay for 2 adults at Hotel Ojo de Agua on 25 May 2026 start from Rp803.627, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Hotel Ojo de Agua?

Self-parking is free at this property.

What time is check-in at Hotel Ojo de Agua?

Check-in start time: 2:00 PM; check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Hotel Ojo de Agua?

Checkout is at noon.

Where is Hotel Ojo de Agua located?

Situated in Ciudad Hidalgo, this hotel is within 1 mile (2 km) of Bicentennial Plaza and Jardin Central. El Relicario Bullring is 1.4 mi (2.3 km) away.

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Reviews

Reviews

8.4

Very good

9.0

Cleanliness

8.0

Location

9.0

Staff & service

8.2

Property conditions & facilities
Rating 10 - Excellent. 19 out of 48 reviews
Rating 8 - Good. 22 out of 48 reviews
Rating 6 - Okay. 4 out of 48 reviews
Rating 4 - Poor. 1 out of 48 reviews
Rating 2 - Terrible. 2 out of 48 reviews

Reviews

Verified

10/10 Excellent

Josefina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great workers and clean rooms
Stayed 4 nights in Apr 2025
Verified

10/10 Excellent

Paloma

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very cozy and beautiful place
Stayed 1 night in May 2026
Verified

10/10 Excellent

Ryan

Liked: Cleanliness, amenities, property conditions & facilities
Staff were friendly and responsive. Room was clean. Outdoor area next to room was spacious and we the elevated platform provided a lookout (mirador) of the mountains. Also appreciated the conveniently available filtered water.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Juan Carlos

Liked: Cleanliness, staff & service, amenities
El personal de la Recepción, el joven fue muy amable y dispuesto a apoyarnos en todo momento
Stayed 1 night in Jan 2026
Verified

8/10 Good

Rafael

Liked: Cleanliness, staff & service, amenities
Muy comodo
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Maria Magdalena

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy buena opción para hospedarse en un lugar tranquilo. Muy accesibles y amables el personal
Muy iluminada la propiedad y bonito
Stayed 2 nights in Aug 2025
Verified

10/10 Excellent

Ithzel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Es un lugar bonito y tranquilo
Stayed 1 night in Jun 2025
Verified

10/10 Excellent

Luz Ivonne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Está muy bonito el lugar y tranquilo para descansar. Excelente para tomar fotos! Sólo habilitaría la alberca.
Stayed 1 night in Mar 2025
Verified

6/10 Okay

Gerardo

Liked: Cleanliness
Bien. Normal. Habitación fría.
Stayed 2 nights in Jan 2025
Verified

8/10 Good

Atzimba

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nos gustó mucho y el personal fue muy amable. Tienen muy bonito todo, ojalá pronto habiliten su alberca
Stayed 1 night in Oct 2024
Verified

8/10 Good

Laura

Liked: Cleanliness, staff & service, property conditions & facilities
Todo campirano , cerca de la terminal de autobuses
Stayed 2 nights in Aug 2024
Verified

10/10 Excellent

MANUEL GASPAR

Liked: Cleanliness, staff & service, property conditions & facilities
TODO BIEN
Stayed 2 nights in Mar 2024
Verified

8/10 Good

Jose Luis

Liked: Cleanliness, staff & service, property conditions & facilities
Buen precio y agradable lugar
Stayed 2 nights in Mar 2024
Verified

6/10 Okay

ILDEFONSO

Liked: Cleanliness
El hotel está increiblemente hermoso pero las habitaciones dejan mucho que desear, les falta modernidad, mejores acabados y hasta mantenimiento, para el precio que pague creo que me quede con un amargo sabor de boca.
Stayed 1 night in Nov 2023
Verified

8/10 Good

MARIA RAQUEL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Estancia y lugar agradable.

Una estancia agradable, considerando costo. Vimos que tienen un lindo mantenimiento en las áreas de jardín, plantas, el lugar se ve muy lindo. Las habitaciones están bien, aunque quizá necesiten un poco de mantenimiento preventivo y volver a darles una renovada... estuvimos a gusto mis papás y yo por dos noches. El hecho de contar con habitaciones donde se pueda descansar, dormir, bañarse y sentir confianza en la limpieza es básico para nosotros. Para nuestra próxima visita trataremos de quedarnos en el área más nueva.
Stayed 2 nights in Jul 2023
Verified

8/10 Good

mary carmen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
muy cómodo, limpio y bien ubicado
Stayed 1 night in Jun 2022
Verified

8/10 Good

Elena

Liked: Staff & service
Though we liked the gardens and the location, the rooms looked like they had seen better days.
Stayed 1 night in Jan 2022
Verified

4/10 Poor

Verified traveller

Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort

URGE REMODELAR

Hab. 15, estado deplorable, se salía todo el tiempo el agua de la base del WC, el espejo del baño totalmente deteriorado, ya ni se veía uno bien Los muebles tambien muy dañados Urge una remodelación El precio difería si me hospedaba mediante Hoteles.com (era más barato hacer directamente la transacción)
Stayed 1 night in Dec 2021
Verified

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
N o alberca, camas duras. Nada comodas. Todo lo demas muy bien
Stayed 1 night in May 2021
Verified

10/10 Excellent

Jorge Antonio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Atardeceres

La recepción fue excelente, los jardines muy hermosos la estancia al aire libre muy agradable
Stayed 1 night in Jan 2021
Verified

8/10 Good

JOSE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

muy aceptable

En general el hotel esta muy recomendable, lo único que deberían de mejorar es el piso de las habitaciones y que tenga una mejor señalización porque no se distingue que sea un hotel...
Stayed 1 night in Dec 2020
Verified

2/10 Terrible

Itzel

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Al registrarme, pregunté cuanto era la tarifa por cambiar a habitación cama Kingzise, el recepcionista me dijo que era un cargo mínimo. Al dia siguiente al pasar a liquidar, de $600 que era la habitación para 2 personas, me cobraron $900. Fué un robo. Restaurante cerrado. Nada cerca para comer. Alberca vacía. Fuente en reparacion. Nada de lo que se anuncia en Expedia.
Stayed 1 night in Aug 2020
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fin de semana

El hotel es bonito, agradable para descansar y pasar un rato agradable, las instalaciones un poco viejas, me hubiera gustado que la alberca estuviera llena
Stayed 1 night in Mar 2020
Verified

8/10 Good

Rubén

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Tranquilidad y comodidad

La recepción fue muy amable y las instalaciones del hotel en general son muy cómodas y brindan una sensación de tranquilidad, también todo muy limpio. Quizá sería recomendable dar un mantenimiento ya que algunas partes de las habitaciones se ven muy antiguas. pero en general es un muy buen sitio para alojarse y descansar.
Stayed 1 night in Feb 2020
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente atención del personal e higiene. Un ambiente tranquilo y de relajación.
Stayed 1 night in Dec 2019