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Ulasan untuk Montebelo Aguieira Lake Resort & Spa

5 out of 5
Montebelo Aguieira Lake Resort & Spa
Vale da Aguieira, Mortagua

Ulasan

9,0

Luar biasa

Penilaian 10 - Sangat Bagus. 61 dari 109 ulasan" "
Penilaian 8 - Bagus. 38 dari 109 ulasan" "
Penilaian 6 - Cukup Baik. 5 dari 109 ulasan" "
Penilaian 4 - Buruk. 4 dari 109 ulasan" "
Penilaian 2 - Sangat Buruk. 1 dari 109 ulasan" "

9,2/10

Kebersihan

9,0/10

Staf & layanan

10/10

Fasilitas

8,8/10

Kondisi & fasilitas properti

9,0/10

Ramah lingkungan

Ulasan

8/10 Bagus

Silvana Borges da

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
O hotel está em constantes reformas e o atendimento fica a desejar em época de baixa temporada como foi o nosso caso. É a segunda vez que nos hospedamos e talvez procuremos outra opção.
Tanggapan dari Montebelo Aguieira Lake Resort & Spa pada tanggal 3 Nov 2023
Cara Silvana Borges,pedimos que aceite as nossas desculpas por o nosso serviço não ter estado ao nível que se habituou a esperar. Contamos que nos volte a dar a sua preferência, para lhe proporcionarmos uma estadia verdadeiramente à altura dos nossos padrões de serviço.Atenciosamente,equipa do Montebelo Aguieira Lake Resort & Spa

10/10 Sangat Bagus

Francisco

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Great place to relax
Menginap 1 malam pada bulan Agustus 2023

2/10 Sangat Buruk

Miguel

Menginap 1 malam pada bulan Mei 2023

8/10 Bagus

João Manuel Tavares

Disukai: Kebersihan, kondisi & fasilitas properti
Tidak Disukai: Staf & layanan
Menginap 2 malam pada bulan Juli 2022

4/10 Buruk

Antonio

Menginap 1 malam pada bulan Juli 2022

10/10 Sangat Bagus

Ana

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 3 malam pada bulan Oktober 2021

6/10 Cukup Baik

Carla

Bepergian bersama keluarga
Disappointment
Positives: - Beautiful location near a lake, large swimming pool. Negatives: - Apartment I stayed in is in need of a refurb and missing amenities e.g only one hair drier in a 6 guests flat, no ironing board or anywhere to hang clothes in one of the rooms. - Poor service - booked a boat trip at the hotel’s marina through reception, on the day and time booked no one was there, had to call reception twice to be told boat needs maintenance. Also let them know this was a special occasion (birthday), no acknowledgment at all during our stay, also not all services were open e.g pool bar or other bars closing very early and there was clearly staff shortages impacting on cleaniness of the communal areas. Also some staff were not very attentive either. Overall certainly not up to 5* standards.
Menginap 2 malam pada bulan September 2021

8/10 Bagus

Sebastião

Disukai: Kebersihan, kenyamanan kamar
meio bom
alojamento bom negativo não tinha o spa a funcionar e a piscina comum a agua estava fria na reserva diz que tem aceso ao spa mas este não esta ativo(enganam os clientes)
Menginap 1 malam pada bulan Mei 2021
Tanggapan dari Neto pada tanggal 22 Jun 2021
Estimado Sr. Sebastião, Em nome de toda a nossa equipa do hotel Montebelo Aguieira Lake Resort & Spa agradecemos o seu feedback, o qual valorizamos e analisamos com detalhada atenção. O seu conforto e satisfação são a nossa maior prioridade e considere que o seu comentário será partilhado com a nossa equipa, de modo a que tal situação possa ser evitada de futuro e para que o nosso serviço seja melhorado. Contamos que, de futuro, possa considerar uma nova estadia no nosso hotel, que corresponda aos nossos elevados standards de serviço. Com os nossos melhores cumprimentos, Equipa do Montebelo Aguieira Lake Resort & Spa

8/10 Bagus

Gonçalo

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kenyamanan kamar
Menginap 1 malam pada bulan Mei 2021
Tanggapan dari Neto pada tanggal 22 Jun 2021
Estimado Sr. Gonçalo, Em nome de toda a equipa, muito obrigado pelo seu comentário. Ficamos felizes por saber que teve uma agradável estadia na nossa companhia e esperamos voltar a dar-lhe as boas-vindas numa próxima visita aos nossos destinos. Atenciosamente, Equipa do Montebelo Agueira Lake Resort & Spa

10/10 Sangat Bagus

Susana

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 4 malam pada bulan Juni 2020

10/10 Sangat Bagus

Tania

Menginap 1 malam pada bulan Desember 2019

4/10 Buruk

Luis, Bogota

Menginap 2 malam pada bulan Desember 2019

10/10 Sangat Bagus

Traveler terverifikasi

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 2 malam pada bulan Desember 2019

10/10 Sangat Bagus

Silvia Maria

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 4 malam pada bulan September 2019

10/10 Sangat Bagus

Traveler terverifikasi

Disukai: Kebersihan
Menginap 1 malam pada bulan Agustus 2019

6/10 Cukup Baik

Traveler terverifikasi

Disukai: Kebersihan
Tidak Disukai: Staf & layanan
Die 5 Sterne Klassifizierung ist sicher übertrieben, die Lage ist sehr schön, die Schwimmbecken sind großzügig, die Wohnungen sind auch gross aber das allgemeine Ambiente ist eher Ferienclub 3 Sterne, die Einrichtungen der Wohnungen entsprechen keinem 5 Sterne Standard, der Frühstücksraum ist eher eine Schulkantine, viel Krach, kein Service, ebenso die Außenanlagen, es gibt keine gemütliche Hotelbar für Abends mit 5 Sternestandard auch keine Minibar in den Wohnungen
Menginap 2 malam pada bulan Agustus 2019

8/10 Bagus

MIGUEL

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Bom hotel!
Experiência boa, valeu pela piscina. Zona sem muito que fazer em redor. Zona pobre em restaurantes Hotel cumpre com o exigido. Melhor: Pequeno almoço
Menginap 2 malam pada bulan Agustus 2019

10/10 Sangat Bagus

Paulo

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan Agustus 2019

8/10 Bagus

Anders

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Godt sted til afslapning
Dejligt roligt sted som er oplagt for aktiviteter, eks. på søen eller i området.
Menginap 3 malam pada bulan Juli 2019

10/10 Sangat Bagus

Traveler terverifikasi

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Zeer aan te bevelen
Fantastisch resort!
Menginap 7 malam pada bulan Juli 2019

10/10 Sangat Bagus

Traveler terverifikasi

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Lækkert resort
Resortet ligger i skønne, naturlige omgivelser - og billederne af idyllen passede faktisk med virkeligheden. Nærmeste supermarked var ca. 10 km. væk, og man skal være opmærksom på, at der er langt til alt (så det kræver bil/lejebil at bo der). Personalet var venligt og meget hjælpsomt; fx manglede der en proptrækker i boligen, hvilket blev fremskaffet og sendt til lejligheden i løbet af 20 min. Der var et meget højt serviceniveau, fx med daglig rengøring af lejligheden, hvilket vi ikke har været vant til i andre ferieboliger. Lejligheden var kæmpestor (med 3 soveværelser) og med god plads til alle. Vi kunne dog godt have brugt nogle flere terrassemøbler (der var kun 2 stole og intet bord eller fx solsenge). Endvidere var der ikke strømstik til opladning af mobiler mv. i alle værelser - det ville have været rart. Langt de fleste gæster var portugisere. Det er nok også grunden til, at der sjældent var skiltet på engelsk (fx var ugens aktiviteter på resortet og dagens menu i restauranten kun på portugisisk). Morgenmaden var rigtig fin - især var den friske frugt god (men brødet lidt kedeligt). Til aften var der buffet, der var lækker, men dog ret ens de fleste dage - lidt større variation kunne have været fint. Én ting irriterede i restauranten: tjenerne stod på spring for at fjerne ens tallerkener, næsten inden vi havde spist færdig, så man næsten kunne blive helt stresset. Men måske er det kulturelt betinget....
Menginap 6 malam pada bulan Juli 2019

8/10 Bagus

Paulo

Disukai: Kebersihan, staf & layanan, kenyamanan kamar
Menginap 6 malam pada bulan Juli 2019

10/10 Sangat Bagus

Edgar

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 2 malam pada bulan Juni 2019

10/10 Sangat Bagus

Rui

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan Juni 2019

6/10 Cukup Baik

daniele

Disukai: Kebersihan, kondisi & fasilitas properti, kenyamanan kamar
L'appartement de l'hôtel est très agréable. Le personnel ne parle pas du tout Francais. Pas de Room- service, sinon très cher (il fallait repayer les petits déjeuners plus 10 euros soit 30 euros par jour.) La literie est propre mais le lit laisse à désirer au niveau confort. Au restaurant, nous n'avons pas aimé la soirée buffet (plats froids qui auraient dus être chauds) . Pour un 5 étoiles, nous avons été un peu déçus, par rapport à l'année dernière quand nous étions dans un 5 étoiles à Faro au sud du Portugal.
Menginap 7 malam pada bulan Mei 2019

10/10 Sangat Bagus

Fabiano

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Excelente
Estrutura muito nova e muito boa. Os quartos são, na verdade, “apartamentos” dispostos por uma espécie de condomínio, sendo que a sede é onde fica a recepção, restaurante e o clube. Lugar fantástico!
Menginap 1 malam pada bulan April 2019

10/10 Sangat Bagus

santiago, Madrid

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Buenas instalaciones y sitio muy tranquilo. La limpieza diaria de la habitación, aún tratándose de un apartahotel, es un plus.
Menginap 4 malam pada bulan Mei 2019

10/10 Sangat Bagus

Traveler terverifikasi

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan April 2019
Tanggapan dari Montebelo Hotels & Resorts pada tanggal 5 Mei 2019
Dear guest, Thank you so much! We hope to see you soon! We are at your service. Kind regards

8/10 Bagus

Stijn

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Uitstekend voor een kort verblijf
Alles is zeer correct verlopen. De kamer was proper en ontzettend groot. Restaurant zeer groot, zeer vriendelijke bediening, lekker gegeten en absoluut niet duur voor hetgeen je krijgt. Spijtig van het koude weer (maar wat verwacht je in april), want de buitenzwembaden zagen er prachtig uit. Klein minpunt: veel aanduidingen, o.a. in zwembad, zijn onduidelijk of enkel in Portugees. Hoewel het personeel uitstekend Engels kan zijn aanduidingen of instructies altijd enkel in Portugees. Zijn 2 volledige dagen gebleven en hebben Coimbra, Buçaco Palace en Viseu bezocht. Zeker aanraders, maar verder is er in de directe omgeving niet zo ontzettend veel te bezichtigen.
Menginap 3 malam pada bulan April 2019
Tanggapan dari Montebelo Hotels & Resorts pada tanggal 5 Mei 2019
Dear Stijn, Thank you so much for your feedback! We hope to see you again. Best wishes

8/10 Bagus

Rui

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Montebelo
Uma ótima opção para uma estadia familiar
Menginap 3 malam pada bulan April 2019
Tanggapan dari Montebelo Hotels & Resorts pada tanggal 5 Mei 2019
Estimado Sr. Rui, Estamos gratos pelo seu gentil feedback. Tenham um excelente dia e até à próxima visita!

8/10 Bagus

Luis

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Resort tuga
Local tranquilo, rodeado pela natureza, ideal para relaxar e passar tempo de qualidade em familia. Recomendo e penso la voltar no futuro.
Menginap 1 malam pada bulan April 2019
Tanggapan dari Montebelo Aguieira pada tanggal 13 Jun 2019
Estimado Sr. Luis, estamos muito gratos pelo seu feedback! Esperamos recebê-lo novamente em breve! Ao vosso dispor, Montebelo Hotels & Resorts

8/10 Bagus

Oscar

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
todo muy bien, el trato muy amable y las instalaciones inmejorables. estaría muy bien que la piscina climatizada abriera a las 7h00 en lugar de las 9h00 como sugerencia para los que tenemos que levantarnos pronto para aprovechar el dia
Menginap 1 malam pada bulan Maret 2019
Tanggapan dari Rita Lopes pada tanggal 29 Apr 2019
Gracias por sus comentarios. Son muy importantes para el mejoramiento del resort y de los servicios prestados. Esperamos volver a recibirlos en nuestras instalaciones. Saludos,

10/10 Sangat Bagus

rui

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Aprovo em tudo
Espetacular fim de semana,serra da estrela a 80 km hotel super simpático
Menginap 2 malam pada bulan Februari 2019
Tanggapan dari Receção Montebelo Aguieira pada tanggal 9 Mar 2019
Estimado Sr. Rui, desde já agradecemos muito o seu feedback e esperamos recebê-lo num futuro muito próximo! Não hesite em contactar-nos para qualquer eventualidade! Sinceros cumprimentos!

10/10 Sangat Bagus

Miguel

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan Januari 2019
Tanggapan dari Montebelo Hotels & Resorts pada tanggal 30 Jan 2019
O Grupo Montebelo Hotels & Resorts agradece a sua apreciação! Estamos ao seu inteiro dispor!

10/10 Sangat Bagus

Traveler terverifikasi

Disukai: Kebersihan, staf & layanan, kenyamanan kamar
Belo espaço rodeado de natureza
O espaço que contem todos os serviços funciona muito bem e está muito bem conservado e apresentado. Às habitações falta-lhes um pouco de requinte, perdido talvez pelo anos que já tenham de utilização. A repetir seguramente.
Menginap 2 malam pada bulan Januari 2019
Tanggapan dari Montebelo Hotels & Resorts pada tanggal 28 Jan 2019
O Grupo Montebelo Hotels & Resorts agradece a sua apreciação! Numa futura oportunidade, sugerimos que contacte o Resort de modo a conhecer as novas tipologias Premium: apartamentos remodelados muito recentemente, espaços reconfigurados e com novos mobiliário e equipamentos. Esperamos tornar a ver-vos em breve! Disponha sempre!

8/10 Bagus

Thibault

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Beau cadre bon rapport qualité/prix
Très bon petits déjeuners, un box de garage par chambre donc très pratique. Beaux appartements bien equipés. Points negatifs: mauvaise insonorisation entre les appartements et coupure d'eau de 8h donc pas de douche ni wc
Menginap 2 malam pada bulan November 2018
Tanggapan dari Montebelo Aguieira pada tanggal 20 Nov 2018
Cher Monsieur Thibault, Merci d'avoir visité Montebelo Aguieira! Nous sommes sûrs qu'il n'y aura pas le même problème. La prochaine fois, envisagez de réserver les nouveaux appartements Premium! A bientôt!

10/10 Sangat Bagus

Ines

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan Oktober 2018
Tanggapan dari Montebelo Hotels & Resorts pada tanggal 9 Nov 2018
Cara Inês, Agradecemos a sua simpática review. Esperemos voltar a vê-la em breve! Muito obrigado e até à próxima.

8/10 Bagus

Celso

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
fds com amigos
Hotel muito agradável para estar com amigos. Já nota algum desgaste mas as zonas comuns estão impecáveis. Tivemos o azar de ficar sem luz da 1h ás 14h devido à tempestade mas nada que hotel pudesse resolver.. O pequeno almoço estava excelente mesmo nessas circunstancias
Menginap 1 malam pada bulan Oktober 2018
Tanggapan dari Montebelo Hotels & Resorts pada tanggal 7 Nov 2018
Caro Celso, Obrigado pelas suas simpáticas palavras. Estamos constantemente a trabalhar para melhorar os nossos serviços. Muito obrigado.

10/10 Sangat Bagus

Vitor

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Resort Fantástico
Ambiente bastante sossegado com imensos espaços verdes e uma paisagem muito relaxante. Funcionários muito simpáticos e atenciosos. Muito bom para famílias com crianças. Os apartamentos são bastante confortáveis e grandes. A repetir...
Menginap 2 malam pada bulan Oktober 2018
Tanggapan dari Montebelo Hotels & Resorts pada tanggal 7 Nov 2018
Estimado Vítor, o Montebelo Aguieira e os seus colaboradores agradecem a sua amabilidade e esperamos tornar a ver-vos num futuro próximo! O Grupo Montebelo agradece a sua preferência.

8/10 Bagus

Michele

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Beautiful spot. The service in the dining room is a little slow but I think it may be the Portuguese way: when we arrive in the dining room and they seat you at the table, they do not offer a drink right away, not water or wine, you have to wait 5-10 minutes. It’s quite disconcerting for me as a Canadian as we like to be served a drink, even water, when we sit down. Also the lighting in the dining room is more befitting a big department store than a dining room. We asked to turn the lights down, which they did in our area. But there was a couple with a baby in a stroller under the bright lights. The food was excellent. I couldn’t get a massage appointment, they were all booked up although there was hardly anyone at the resort. The pool area is gorgeous. We did rent a kayak for anhour. We kayak often, have our own kayaks but this one was a little heavy, harder to manipulate as were the oars.
Menginap 2 malam pada bulan Oktober 2018
Tanggapan dari Montebelo Hotels & Resorts pada tanggal 7 Nov 2018
Hi Michele, Thank you so much for your kind review. We hope to have you back again soon! Kind regards. Montebelo Hotels & Resorts

10/10 Sangat Bagus

Manuel

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Um pequeno céu na terra.
Fim de semana espetacular, com o tempo a ajudar, e para repetir. Paisagem linda, boas instalações, pessoal simpático..... Magnífico.
Menginap 1 malam pada bulan September 2018
Tanggapan dari Montebelo Aguieira pada tanggal 27 Sep 2018
Muito obrigado pela sua visita Manuel! Esperamos tornar a recebê-lo em breve! Sinceros cumprimentos

8/10 Bagus

Traveler terverifikasi

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Små lägenheter med all service, bra poolområde.
Menginap 1 malam pada bulan September 2018
Tanggapan dari Montebelo Aguieira pada tanggal 27 Sep 2018
Thank you very much for your visit! At your service! Kind regards

8/10 Bagus

Maria, London

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Nice Country-Side Hotel, Poor Restaurant
We travelled as a family of 4 for our Summer holidays. The Hotel conditions, in general, are good, but the “5th star was lost” somewhere. To make it clear and objective: - Really nice pools, amazing area, fantastic views, good apartments, nice friendliness of staff. - The food, mainly at lunch, is, to state it softly, poor. When you are in a 5-star hotel you expect a level of service, food variety and quality to be even across all amenities, but this is not definetely the case. Even understanding that lunch is served in the pool restaurant, therefore it’s supposed to be “lighter”, to have canned food (mushrooms, peaches, ...) served and so few options in the buffet (poor salads and variety of side dishes) is really disappointing. - The dinner buffet was better than lunch, but still has some of the same problems. In a region with such amazing ingredients, it’s a shame that some of the dishes (mainly the sides) lacked a proper cook to put it together. On the positive side, all the deserts (quantity and variety) was at a 5-star level in all dinner meals. - The hotel states that it has a Kids Club: this is a joke, except if you consider a 3x3m room with literally one book and one pretend-to-be plastic phone and some baby chairs will entertain anyone (definitely not a 1-year old nor a 5-year old). - Security: in general, the Hotel is very safe and your kids can play around without major problems.
Menginap 7 malam pada bulan Agustus 2018
Tanggapan dari Montebelo Aguieira pada tanggal 27 Sep 2018
Thank you for your feedback Maria! We hope your family had a nice rest in our Resort. Next time you come to visit us, please inform our waiter of which type of dishes you prefer for us to meet your gastronomy expectations because we have a very interesting Portuguese Menu in our acknowledged Restaurant! The Resort will try harder to make the Resort more enjoyable for your family. We hope to see you soon! Kind regards

8/10 Bagus

Miguel

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Busy and nice pools
Big hotel with lots of people (noticeable at breakfast and at the pool). Rooms relatively far from pool area and main building. Nice pools, great views over dam, comfortable and big rooms.
Menginap 2 malam pada bulan Agustus 2018
Tanggapan dari Montebelo Aguieira pada tanggal 27 Sep 2018
Thank you for your feedback Miguel! Hopefully now we have One-bedroom and Two-bedroom Premium Apartments which are closer to the club house and better view over the Aguieira Dam. We hope to see you soon! Kind regards

8/10 Bagus

Letícia

Disukai: Kondisi & fasilitas properti
Nurmal
E mais 4-estrela
Menginap 1 malam pada bulan Juli 2018
Tanggapan dari Montebelo Aguieira pada tanggal 27 Sep 2018
Obrigado pela crítica Letícia! De tudo faremos para vos agradar numa próxima oportunidade. Com os melhores cumprimentos do Montebelo Aguieira

10/10 Sangat Bagus

Laure

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan Juli 2018
Tanggapan dari Montebelo Reservations pada tanggal 3 Sep 2018
Thank you for you review Laure!

10/10 Sangat Bagus

Traveler terverifikasi

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Very good experience. Excelent breakfast. Excelent program of intertainment, mostly to kids. Good location and good view. Bad things: we didn' t have water in the apartment during 2h in the lunch times, for 2 days what was bad when you have kids and will lunch in the apartment. The in door pool and jacuzi was out of service during 3 days.
Menginap 6 malam pada bulan Juli 2018
Tanggapan dari Montebelo Aguieira pada tanggal 27 Sep 2018
Thank you for your feedback! Hopefully the issue you mentioned was solved and we will do our best to prevent any other problem in the future. We look forward to welcome you again! Kind regards

10/10 Sangat Bagus

Fernando

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Montebelo Aguieira, TOP!
Relaxante e em paz.
Menginap 1 malam pada bulan Mei 2018
Tanggapan dari Receção - Montebelo Aguieira pada tanggal 24 Jun 2018
Caro Sr. Fernando, Esperamos receber-vos num futuro próximo! Estamos radiantes por ter apreciado o nosso Resort! Tenha um excelente Verão

4/10 Buruk

Sofia, U.K.

Tidak Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Hotel not to 5 stars standard
The hotel is situated in a beautiful part of Portugal, which unfortunately suffered with the terrible forest fires of 2017. It is very sad to see the extent of the devastated woodlands, but that wasn’t comparable to the condition of this hotel. Although the apartment was incredibly spacious, it was looking tired and in need of some work to reach a 5 star level. The level of cleaniless was poor, and the furniture was chipped in places. They appear to have started some renovations on other apartments as there was a considerable amount of building work. Disappointing stay.
Menginap 1 malam pada bulan April 2018
Tanggapan dari Montebelo Reservations pada tanggal 29 Apr 2018
Dear Mrs. Sofia, Thank you for your review. We regret of not being able to properly accommodate you. We hope to welcome you again in a near future in any of our fully renovated apartments. See you soon! Montebelo Hotels & Resorts

10/10 Sangat Bagus

Bruno

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar