Hotel dekat Mortimer’s Hole

"Housekeeping was excellent, with a great location. Quiet. "

"Upgrade the room tv"

"Helpful and friendly welcome from the staff. It is a great budget-friendly place to get your head down for the night. It is very central but was tucked away enough to feel safe. Be aware that it can be quite cold. There was some litter left on the floor in my room when I arrived. Bathroom was lovely and clean, however. Nice of Igloo to include a towel but would recommend bringing your own. Was very quiet and overall got a comfortable night’s sleep in. There are communal areas to make a free hot...

"All round excellent services, room was clean, neat and spacious"

"Myself and my dog loved the hotel and the staff."

"I booked hotel on the same day of the stay. It turns out a form must be filled in and completed prior to being allowed in just the hotel reception. Upon finding this detail out as I arrived at the hotel, it was quite the disappointing experience that cannot be matched by having an on site host. Once the information was submitted, followed by a secondary transaction of a significant sum in the reception to act as damage waiver, we were finally granted access to our room. Room was nice but for...

"Perfect city location. Quiet and comfortable apartment. Bedrooms were so comfortable, with clothes hangers and the bathrooms & shower were luxury."

"Tolles Hotel mit guter Preis-Leistung, nah zum Bahnhof, Parkhaus und den öffentlichen Verkehrsmitteln. "

"Clean and spacious room Breakfast was good with options for everyone We didn't enjoyed the pool but looked amazing "

"I will never stay in this hotel again. To put it simply, the rooms are claustrophobic, dated, shabby, with damage all over the walls and furniture. The bathrooms are minuscule and mouldy. The walls are made of paper it seems, as you can hear neighbours snoring. A good old Premier Inn would be a much better option. The only good thing during my stay was the friendliness of the staff. But, still never again. "

"We were in the rooftop attic room. Pro - hotel is in a very good location, convenient for exploring the town easily. The bathtub and shower were fantastic, great water pressure and temperature. The room itself was clean on arrival. Con - the white furniture and bed headboard are quite stained and filthy looking. The hotel owner needs to get it professionally cleaned or replaced. One of our lamps didn’t work, the towel rack was broken and wouldn’t heat up. Room needs some upkeep, definitely...

"Helpful staff, great location, standard room. "

"Two minute walk to Theatre Royal, five minutes to town centre. Hotel has been refurbished to a high standard, only small thing to add, no extractor fan in bathroom everything gets soaked."

"Unfortunately, our stay fell short of expectations. On arrival, around half of the cutlery and crockery was missing, and what was provided was dirty and still covered in food. There was also no washing-up liquid or sponge available until we specifically asked for it. The room itself was uncomfortably hot to the extent that we had to turn the heating off and keep the windows open, despite it being winter. The pillows were extremely thin, and even folding them offered little support. We also...

"Room was clean but had a very strange smell to it"

"Prime area, and the staff is realy great"

"There was a problem with the room being the shower attachment then the noisy radiator. The duty staff quickly attended and moved and upgraded me to a much more comfortable room. Thank you"

"Convenient location just next to tram station and near shopping centre. Originally booked wrong room type, but staff was very helpful changing to a family room for us which is much appreciated."