Fasilitas olahraga

Ulasan untuk Hyatt Centric Mountain View

4 out of 5
Hyatt Centric Mountain View
409 San Antonio Rd, Mountain View, CA

Ulasan

9,2

Luar biasa

Penilaian 10 - Sangat Bagus. 351 dari 477 ulasan" "
Penilaian 8 - Bagus. 75 dari 477 ulasan" "
Penilaian 6 - Cukup Baik. 24 dari 477 ulasan" "
Penilaian 4 - Buruk. 15 dari 477 ulasan" "
Penilaian 2 - Sangat Buruk. 12 dari 477 ulasan" "

9,6/10

Kebersihan

9,2/10

Staf & layanan

9,2/10

Fasilitas

9,6/10

Kondisi & fasilitas properti

9,4/10

Ramah lingkungan

Ulasan

10/10 Sangat Bagus

Lizeth

Menginap 1 malam pada bulan Mei 2024
Tanggapan dari Laura G - Assistant General Manager pada tanggal 12 Mei 2024
Dear Lizeth,First and foremost, please let me thank you for choosing Hyatt Centric Mountain View for your recent trip. We are so delighted to hear that everything was up to your expectations and that you enjoyed our facilities and service provided. Your review encourages us to keep working hard to always accomplish our main goal which is the complete satisfaction of all our guests. Thank you again for taking the time to share your comments with us and we are looking forward to welcoming you back soon.

8/10 Bagus

Sarah

Bepergian bersama teman
Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
The restaurant service is a bit slow but overall good stay. They do lock you out if you dont check out by 11am so be sure to checkout on time
Menginap 2 malam pada bulan Mei 2024
Tanggapan dari Laura G - Assistant General Manager pada tanggal 6 Mei 2024
Dear Sarah,First, please let us thank you for choosing to stay at Hyatt Centric Mountain View for your recent trip. We will share your feedback with the Food and Beverage Director to make sure all our guests are having a great experience and reinforce our service.The room keys do expire at checkout time. Again, if a late checkout is required, we are happy to update your keys as needed. We do have a policy against using offensive language. As a result, we reserve the right to refuse service to anyone who violates this policy.We thank you again for taking the time to share your feedback. If you have any outstanding concerns, please contact the hotel to continue our conversation directly.

2/10 Sangat Buruk

Brian

Tidak Disukai: Staf & layanan
Never going back
Menginap 1 malam pada bulan April 2024
Tanggapan dari Laura G - Assistant General Manager pada tanggal 28 Apr 2024
Dear Brian,We apologize for any miscommunication regarding our 4pm check-in time and our 11am checkout time and that we could not provide a complimentary same-day cancelation because you did not agree with the policy. We hope someday, you do choose to keep your reservation and give us the opportunity to host you. If you have any further outstanding concerns, please reach out to the hotel directly. We will be happy to assist you.

10/10 Sangat Bagus

Aaron Robert

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Very clean and the staff were very friendly.
Menginap 2 malam pada bulan April 2024
Tanggapan dari Laura G - Assistant General Manager pada tanggal 28 Apr 2024
Dear Aaron, First and foremost, please let me thank you for choosing Hyatt Centric Mountain View for your recent trip. We are so delighted to hear that everything was up to your expectations and that you enjoyed our facilities and service provided. Your review encourages us to keep working hard to always accomplish our main goal which is the complete satisfaction of all our guests. Thank you again for taking the time to share your comments with us and we are looking forward to welcoming you back soon.

4/10 Buruk

Luis, San Francisco

Menginap 1 malam pada bulan April 2024

10/10 Sangat Bagus

David

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
The Hyatt Centric Mountain View was wonderful. Our stay was great. Not that Expedia had anything to do with that. The Hyatt helped me the best that they could to help fix my booking issues. Expedia booked me an ADA room again without telling me that before I booked the room. The entire Hyatt staff was outstanding and so was the room that they transferred me to. I created an account with Hyatt because they were so wonderful. I will book directly through them from here on out. Thank you Hyatt!
Menginap 1 malam pada bulan April 2024
Tanggapan dari Laura G - Assistant General Manager pada tanggal 22 Apr 2024
Dear David,We are delighted to read that you had such a wonderful experience and that we were able to exceed your expectations. All our team is working very hard to achieve our main goal which is the complete satisfaction of all our guests. Welcome to World of Hyatt and we hope to host you again soon; it would be our pleasure.

8/10 Bagus

Peter

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Totally decent. Restaurant was surprisingly good. And a super-convenient 10-minute walk from Caltrain.
Menginap 2 malam pada bulan Maret 2024
Tanggapan dari Laura G - Assistant General Manager pada tanggal 24 Mar 2024
Dear Peter,We really appreciate you took the time to write such a detailed review of your recent stay at Hyatt Centric Mountain View. It is very helpful for us to have your feedback as well for all the future travelers coming to our hotel. We are delighted to read that you had such a wonderful experience and that we were able to exceed your expectations. All our team is working very hard to achieve our main goal which is the complete satisfaction of all our guests.Thank you again for giving us the opportunity to be your hosts and we are looking forward to your next visit.

10/10 Sangat Bagus

Francisco

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
U
Menginap 2 malam pada bulan Februari 2024
Tanggapan dari Laura G - Assistant General Manager pada tanggal 11 Mar 2024
Dear Francisco,First and foremost, please let me thank you for choosing Hyatt Centric Mountain View for your recent trip. We are so delighted to hear that everything was up to your expectations and that you enjoyed our facilities and service provided. Thank you for taking the time to complete this review and we hope to welcome you back soon.

10/10 Sangat Bagus

Natasha

Bepergian dalam rombongan, Bepergian bersama keluarga dan anak
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Loved the location and amenities
Menginap 2 malam pada bulan Februari 2024
Tanggapan dari Laura G - Assistant General Manager pada tanggal 5 Mar 2024
Dear Natasha,We really appreciate you took the time to write such a detailed review of your recent stay at Hyatt Centric Mountain View. It is very helpful for us to have your feedback as well for all the future travelers coming to our hotel. We are delighted to read that you had such a wonderful experience and that we were able to exceed your expectations. All our team is working very hard to achieve our main goal which is the complete satisfaction of all our guests.Thank you again for sharing your feedback. We hope to welcome you back soon.

10/10 Sangat Bagus

Dua

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Phenomenal stay!
Menginap 2 malam pada bulan Februari 2024
Tanggapan dari Laura G - Assistant General Manager pada tanggal 27 Feb 2024
Dear Dua,First and foremost, please let me thank you for choosing Hyatt Centric Mountain View for your recent trip. We are so delighted to hear that you had a phenomenal stay!Your review encourages us to keep working hard to always accomplish our main goal which is the complete satisfaction of all our guests. Thank you again for taking the time to share your comments with us and we are looking forward to welcoming you back soon.

6/10 Cukup Baik

SOICHIRO

Menginap 3 malam pada bulan Februari 2024
Tanggapan dari Hotel Management pada tanggal 24 Mar 2024
Dear Soichiro,First and foremost, please let me thank you for choosing Hyatt Centric Mountain View for your recent trip. We are so delighted to hear that everything was up to your expectations and that you enjoyed our facilities and service provided. Your review encourages us to keep working hard to always accomplish our main goal which is the complete satisfaction of all our guests. Thank you again for taking the time to share your comments with us and we are looking forward to welcoming you back soon.

10/10 Sangat Bagus

Shawntora

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
I enjoyed my stay at this property. The service was nice and the staff was very friendly and acknowledged you as you came and left. I would recommend this property to anyone visiting Stanford University. I didn’t like the fact they charge for parking when you are already paying to stay at the property. Overall a very good experience!
Menginap 3 malam pada bulan Februari 2024
Tanggapan dari Laura G - Assistant General Manager pada tanggal 26 Feb 2024
Dear Shawntora,Thank you for choosing to stay with us for your recent trip. We are delighted to hear that you enjoyed the facility and services provided and everything met your expectations. We hope to have the opportunity to welcome you back soon.

10/10 Sangat Bagus

Michel Gonzalez

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Exelente
Menginap 5 malam pada bulan Februari 2024
Tanggapan dari - Laura Gaither - Assistant General Manager pada tanggal 22 Feb 2024
Dear Michel,First and foremost, please let me thank you for choosing Hyatt Centric Mountain View for your recent trip. We are so delighted to hear that everything was up to your expectations and that you enjoyed our facilities and service provided. Your review encourages us to keep working hard to always accomplish our main goal which is the complete satisfaction of all our guests. Thank you again for taking the time to share your comments with us and we are looking forward to welcoming you back soon.

6/10 Cukup Baik

Rui

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
There was a smell in the room that didn’t go away.
Menginap 1 malam pada bulan Februari 2024
Tanggapan dari Laura G - Assistant General Manager pada tanggal 21 Feb 2024
Dear Rui,First of all, we want to thank you on behalf of all Hyatt Centric Mountain View staff for choosing us to host you and sharing your experiences. We would like to assure you that your most recent experience is not the standard of our hotel. Your feedback will be shared with our Executive Housekeeper to make sure all our guests are having a great experience and reinforce our service. Thank you again for sharing your comments. We hope that we will have the opportunity to welcome you back where we will surpass all past experiences.

10/10 Sangat Bagus

Young

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Good
Menginap 2 malam pada bulan Februari 2024
Tanggapan dari - Hotel Management pada tanggal 11 Feb 2024
Dear Ford,First and foremost, please let me thank you for choosing Hyatt Centric Mountain View for your recent trip. We are so delighted to hear that everything was up to your expectations and that you enjoyed our facilities and service provided. Your review encourages us to keep working hard to always accomplish our main goal which is the complete satisfaction of all our guests. Thank you again for taking the time to share your comments with us and we are looking forward to welcoming you back soon.

10/10 Sangat Bagus

Moises

Menginap 1 malam pada bulan Januari 2024
Tanggapan dari Laura G - Assistant General Manager pada tanggal 3 Feb 2024
Dear Moises,First and foremost, please let me thank you for choosing Hyatt Centric Mountain View for your recent trip. We are so delighted to hear that everything was up to your expectations and that you enjoyed our facilities and service provided. Your review encourages us to keep working hard to always accomplish our main goal which is the complete satisfaction of all our guests. We look forward to welcoming you back soon.

10/10 Sangat Bagus

Randy

Menginap 1 malam pada bulan Januari 2024
Tanggapan dari Laura G - Assistant General Manager pada tanggal 8 Feb 2024
Dear Randy,First and foremost, please let me thank you for choosing Hyatt Centric Mountain View for your recent trip. We are so delighted to hear that everything was up to your expectations and that you enjoyed our facilities and service provided.Your review encourages us to keep working hard to always accomplish our main goal which is the complete satisfaction of all our guests.We look forward to welcoming you back soon.

10/10 Sangat Bagus

Traveler terverifikasi

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 4 malam pada bulan Januari 2024
Tanggapan dari Hotel Management pada tanggal 9 Jan 2024
Please let me thank you for choosing Hyatt Centric Mountain View for your recent trip. We are so delighted to hear that everything was up to your expectations and that you enjoyed our facilities and service provided. We forward to welcoming you back soon.

10/10 Sangat Bagus

Amit

Menginap 3 malam pada bulan Januari 2024
Tanggapan dari Hotel Management pada tanggal 8 Jan 2024
Dear Amit, First and foremost, please let me thank you for choosing Hyatt Centric Mountain View for your recent trip. We are so delighted to hear that everything was up to your expectations and that you enjoyed our facilities and service provided. Your review encourages us to keep working hard to always accomplish our main goal which is the complete satisfaction of all our guests. Thank you again for taking the time to share your comments with us and we are looking forward to welcoming you back soon.

10/10 Sangat Bagus

Cornelius

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Menginap 5 malam pada bulan Desember 2023
Tanggapan dari Hotel Management pada tanggal 8 Jan 2024
Dear Cornelius,First and foremost, please let me thank you for choosing Hyatt Centric Mountain View for your recent trip. We are so delighted to hear that everything was up to your expectations and that you enjoyed our facilities and service provided. Your review encourages us to keep working hard to always accomplish our main goal which is the complete satisfaction of all our guests. Thank you again for taking the time to share your comments with us and we are looking forward to welcoming you back soon.

10/10 Sangat Bagus

Indrawan

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Very good hotel. Top location, large room, nice bathroom, hot tub. All great. My only complaint, we were charge water even though we did not take any. Other than that perfect stay.
Menginap 6 malam pada bulan Desember 2023
Tanggapan dari Hotel Management pada tanggal 8 Jan 2024
Dear Indrawan,First and foremost, please let me thank you for choosing Hyatt Centric Mountain View for your recent trip. We are so delighted to hear that everything was up to your expectations and that you enjoyed our facilities and service provided. We invite you to contact the hotel directly, so we are able to view your folio and address the water bottle charges. Thank you again for taking the time to share your comments with us and we are looking forward to welcoming you back soon.

10/10 Sangat Bagus

David

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Second time here. We love it!❤️
Menginap 2 malam pada bulan Januari 2024
Tanggapan dari Laura G - Assistant General Manager pada tanggal 8 Jan 2024
Dear David, First and foremost, please let me thank you for choosing Hyatt Centric Mountain View for your recent trip. We are so delighted to hear that everything was up to your expectations and that you enjoyed our facilities and service provided. Your review encourages us to keep working hard to always accomplish our main goal which is the complete satisfaction of all our guests. Thank you again for taking the time to share your comments with us and we are looking forward to welcoming you back soon.

8/10 Bagus

Ozzie

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Menginap 1 malam pada bulan Desember 2023
Tanggapan dari Laura G - Assistant General Manager pada tanggal 6 Jan 2024
Dear Ozzie,First and foremost, please let me thank you for choosing Hyatt Centric Mountain View for your recent trip. We are so delighted to hear that everything was up to your expectations and that you enjoyed our facilities and service provided.Your review encourages us to keep working hard to always accomplish our main goal which is the complete satisfaction of all our guests.Thank you again for taking the time to share your comments with us and we are looking forward to welcoming you back soon.

10/10 Sangat Bagus

Richard K

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 3 malam pada bulan Desember 2023
Tanggapan dari Laura G - Assistant General Manager pada tanggal 6 Jan 2024
Dear Richard,First and foremost, please let me thank you for choosing Hyatt Centric Mountain View for your recent trip. We are so delighted to hear that everything was up to your expectations and that you enjoyed our facilities and service provided.Your review encourages us to keep working hard to always accomplish our main goal which is the complete satisfaction of all our guests.Thank you again for taking the time to share your comments with us and we are looking forward to welcoming you back soon.

10/10 Sangat Bagus

Renee

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Menginap 3 malam pada bulan Desember 2023
Tanggapan dari Laura G - Assistant General Manager pada tanggal 31 Des 2023
Dear Renee,First and foremost, please let me thank you for choosing Hyatt Centric Mountain View for your recent trip. We are so delighted to hear that everything was up to your expectations and that you enjoyed our facilities and service provided. Your review encourages us to keep working hard to always accomplish our main goal which is the complete satisfaction of all our guests. Thank you again for taking the time to share your comments with us and we are looking forward to welcoming you back soon.

8/10 Bagus

Chris, Greensboro

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
We stay here when visiting our Son's family in Los Altos and have found it to be a very nice property with professional & helpful staff... conceptually we really like it. This visit was a disappointment in that the room was too cold... we turned up the thermostat to 77, but the room did not warm enough. We call for assistance and a maintenance person came up and showed me that we needed to turn up the fan/blower... he did and left. The room didn't warm any better. There is clearly a problem with the overall system... in the hallway immediately outside of our room, it felt about 10 degrees warmer than in our room. We love this hotel, but will not be able to stay there going forward if the climate control malfunction is not corrected.
Menginap 3 malam pada bulan Desember 2023
Tanggapan dari Laura G - Assistant General Manager pada tanggal 31 Des 2023
Dear Chris,First of all, we want to thank you on behalf of all Hyatt Centric Mountain View staff for choosing us to host you and sharing your experiences. We would like to assure you that your most recent experience is not the standard of our hotel. We experienced a hotel-wide system error with our HVAC system which has already been corrected. We hope that we will have the opportunity to welcome you back and surpass all past experiences.

10/10 Sangat Bagus

Jae Hwang

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Good!!
Menginap 1 malam pada bulan Desember 2023
Tanggapan dari Hotel Management pada tanggal 3 Feb 2024
Dear Jae, First and foremost, please let me thank you for choosing Hyatt Centric Mountain View for your recent trip. We are so delighted to hear that everything was up to your expectations and that you enjoyed our facilities and service provided. Your review encourages us to keep working hard to always accomplish our main goal which is the complete satisfaction of all our guests. We are looking forward to welcoming you back soon.

10/10 Sangat Bagus

Royce

Traveler bisnis
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan Desember 2023
Tanggapan dari Laura G - Assistant General Manager pada tanggal 28 Des 2023
Dear Royce, First and foremost, please let me thank you for choosing Hyatt Centric Mountain View for your recent trip. We are so delighted to hear that everything was up to your expectations and that you enjoyed our facilities and service provided. Your review encourages us to keep working hard to always accomplish our main goal which is the complete satisfaction of all our guests. Thank you again for taking the time to share your comments with us and we are looking forward to welcoming you back soon.

10/10 Sangat Bagus

Luis m

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
All
Menginap 1 malam pada bulan Desember 2023
Tanggapan dari Laura G - Assistant General Manager pada tanggal 28 Des 2023
Dear Luis,First and foremost, please let me thank you for choosing Hyatt Centric Mountain View for your recent trip. We are so delighted to hear that everything was up to your expectations and that you enjoyed our facilities and service provided. Your review encourages us to keep working hard to always accomplish our main goal which is the complete satisfaction of all our guests. Thank you again for taking the time to share your comments with us and we are looking forward to welcoming you back soon.

10/10 Sangat Bagus

Rica

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
We had such a great experience at this hotel. Staff were professional and friendly. I especially love the room. It was clean, spacious, and modem. Price was a bit high, could be a bit lower; that would be my only draw back. But overall it was worth staying at the hotel!!
Menginap 1 malam pada bulan Desember 2023
Tanggapan dari Laura G - Assistant General Manager pada tanggal 21 Des 2023
Dear Rica,First and foremost, please let me thank you for choosing Hyatt Centric Mountain View for your recent trip. We are so delighted to hear that everything was up to your expectations and that you enjoyed our facilities and service provided. Your review encourages us to keep working hard to always accomplish our main goal which is the complete satisfaction of all our guests. Thank you again for taking the time to share your comments with us and we are looking forward to welcoming you back soon.

10/10 Sangat Bagus

Steve

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 1 malam pada bulan Desember 2023
Tanggapan dari Laura G - Assistant General Manager pada tanggal 19 Des 2023
Dear Steve,First and foremost, please let me thank you for choosing Hyatt Centric Mountain View for your recent trip. We are so delighted to hear that everything was up to your expectations and that you enjoyed our facilities and service provided. Your review encourages us to keep working hard to always accomplish our main goal which is the complete satisfaction of all our guests. Thank you again for taking the time to share your comments with us and we are looking forward to welcoming you back soon.

10/10 Sangat Bagus

Mark

Menginap 3 malam pada bulan Desember 2023
Tanggapan dari Laura G - Assistant General Manager pada tanggal 2 Jan 2024
Dear Mark,Please let me thank you for choosing Hyatt Centric Mountain View for your recent trip. We are so delighted to hear that everything was up to your expectations and that you enjoyed our facilities and service provided. We hope to welcome you back soon.

10/10 Sangat Bagus

Gabriella

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan Desember 2023
Tanggapan dari Laura G - Assistant General Manager pada tanggal 13 Des 2023
Dear Gabriella,First and foremost, please let me thank you for choosing Hyatt Centric Mountain View for your recent trip. We are so delighted to hear that everything was up to your expectations and that you enjoyed our facilities and service provided. Your review encourages us to keep working hard to always accomplish our main goal which is the complete satisfaction of all our guests. Thank you again for taking the time to share your comments with us and we are looking forward to welcoming you back soon.

10/10 Sangat Bagus

John

Menginap 1 malam pada bulan Desember 2023
Tanggapan dari Laura G - Assistant General Manager pada tanggal 31 Des 2023
Dear John,First and foremost, please let me thank you for choosing Hyatt Centric Mountain View for your recent trip. We are so delighted to hear that everything was up to your expectations and that you enjoyed our facilities and service provided. Your review encourages us to keep working hard to always accomplish our main goal which is the complete satisfaction of all our guests. Thank you again for taking the time to share your comments with us and we are looking forward to welcoming you back soon.

10/10 Sangat Bagus

Benjamin

Menginap 2 malam pada bulan November 2023
Tanggapan dari Laura G - Assistant General Manager pada tanggal 19 Des 2023
Dear Benjamin,First and foremost, please let me thank you for choosing Hyatt Centric Mountain View for your recent trip. We are so delighted to hear that everything was up to your expectations and that you enjoyed our facilities and service provided. Your review encourages us to keep working hard to always accomplish our main goal which is the complete satisfaction of all our guests. Thank you again for taking the time to share your comments with us and we are looking forward to welcoming you back soon.

10/10 Sangat Bagus

kimberly

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Comfortable rooms and very pleasant staff.
Menginap 4 malam pada bulan November 2023
Tanggapan dari Laura G - Assistant General Manager pada tanggal 1 Des 2023
Dear Kimberly,Thank you for choosing to stay with us at Hyatt Centric Mountain View and taking the time to complete a review. We are pleased to hear your enjoyed our comfortable rooms and the staff pleasantly provided exceptional service. Your review encourages us to continue to strive for our main goal which is complete satisfaction of all guests. Thank you again and we hope to have the pleasure of hosting you again soon.

10/10 Sangat Bagus

Mindy

Traveler bisnis, Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Very clean hotel with everything you need.
Menginap 1 malam pada bulan November 2023
Tanggapan dari Laura G - Assistant General Manager pada tanggal 12 Nov 2023
Dear Mindy,First and foremost, please let me thank you for choosing Hyatt Centric Mountain View for your recent trip. We are so delighted to hear that everything was up to your expectations and that you enjoyed our facilities and service provided.Your review encourages us to keep working hard to always accomplish our main goal which is the complete satisfaction of all our guests.Thank you again for taking the time to share your comments with us and we are looking forward to welcoming you back soon.

10/10 Sangat Bagus

Katherine

Menginap 1 malam pada bulan November 2023
Tanggapan dari Laura G - Assistant General Manager pada tanggal 25 Nov 2023
Dear Katherine, First and foremost, please let me thank you for choosing Hyatt Centric Mountain View for your recent trip. We are so delighted to hear that everything was up to your expectations and that you enjoyed our facilities and service provided. Your review encourages us to keep working hard to always accomplish our main goal which is the complete satisfaction of all our guests. Thank you again for taking the time to share your comments with us and we are looking forward to welcoming you back soon.

10/10 Sangat Bagus

Richard K

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Room was great! Spent a lot of time in the pool and ‘hot tub’ and enjoy the experience. Staff at front desk was very helpful. Will stay at the Centric next time I’m in Mountain View. Thanks
Menginap 3 malam pada bulan Oktober 2023
Tanggapan dari Laura G - Assistant General Manager pada tanggal 30 Okt 2023
Dear Richard,We really appreciate you took the time to write such a detailed review of your recent stay at Hyatt Centric Mountain View. It is very helpful for us to have your feedback as well for all the future travelers coming to our hotel. We are delighted to read that you had such a wonderful experience and that we were able to exceed your expectations. All our team is working very hard to achieve our main goal which is the complete satisfaction of all our guests.I will personally congratulate the Front Desk Staff for the outstanding service they provided to you and your family, they will be very motivated while reading your kind review. It was a pleasure to host you and we hope to welcome you back soon.

10/10 Sangat Bagus

Diana

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Super Nice
What a nice hotel!! My only complaint would be the pillows were REALLY squishy but I should know better to bring my own. We stay for a soccer tournament and would definitely stay again. Great happy hour drinks too!!
Menginap 1 malam pada bulan Oktober 2023
Tanggapan dari Laura G - Assistant General Manager pada tanggal 30 Okt 2023
Dear Diana, I would like to thank you for taking the time to complete our survey and share your comments with us, it is very important for us to receive your feedback and we are glad to know that you were satisfied with the service offered. We do offer foam pillows which are more firm and they are available per request at the Front Desk. Thank you again for giving us the opportunity to be your hosts and we are looking forward to your next visit.

10/10 Sangat Bagus

Flavio

Bepergian dalam rombongan
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan Oktober 2023
Tanggapan dari Laura G - Assistant General Manager pada tanggal 30 Okt 2023
Dear Flavio,First and foremost, please let me thank you for choosing Hyatt Centric Mountain View for your recent trip. We are so delighted to hear that everything was up to your expectations and that you enjoyed our facilities and service provided. Your review encourages us to keep working hard to always accomplish our main goal which is the complete satisfaction of all our guests. We hope to welcome you back soon!

10/10 Sangat Bagus

Antonio

Traveler bisnis
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 2 malam pada bulan Oktober 2023
Tanggapan dari Laura G - AGM pada tanggal 28 Okt 2023
Dear Antonio,First and foremost, please let me thank you for choosing Hyatt Centric Mountain View for your recent trip. We are so delighted to hear that everything was up to your expectations and that you enjoyed our facilities and service provided.Your review encourages us to keep working hard to always accomplish our main goal which is the complete satisfaction of all our guests.Thank you again for taking the time to share your comments with us and we are looking forward to welcoming you back soon.

10/10 Sangat Bagus

Chris, Greensboro

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Well taken care of and classy. Friendly staff & great access to shopping and businesses.
Menginap 3 malam pada bulan Oktober 2023
Tanggapan dari Laura G - Assistant General Manager pada tanggal 23 Okt 2023
Dear Chris,First and foremost, please let me thank you for choosing Hyatt Centric Mountain View for your recent trip. We are so delighted to hear that everything was up to your expectations and that you enjoyed our facilities and service provided. Your review encourages us to keep working hard to always accomplish our main goal which is the complete satisfaction of all our guests. Thank you again for taking the time to share your comments with us and we are looking forward to welcoming you back soon.

10/10 Sangat Bagus

Margaret

Menginap 1 malam pada bulan Oktober 2023
Tanggapan dari Laura G - Assistant General Manager pada tanggal 24 Okt 2023
Dear Margaret,Thank you for choosing to stay with us at Hyatt Centric Mountain View for your recent trip. We are delighted to read that you had such a wonderful experience and that we were able to exceed your expectations. All our team is working very hard to achieve our main goal which is the complete satisfaction of all our guests. We hope to welcome you back soon!

10/10 Sangat Bagus

Taurez

Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
The property was immaculate
Menginap 2 malam pada bulan Oktober 2023
Tanggapan dari HR pada tanggal 14 Okt 2023
Dear Taurez,First and foremost, please let me thank you for taking the time to leave a review, we are so delighted to see that everything was up to your expectations and that you enjoyed our facilities. We are looking forward to welcome you back soon.

10/10 Sangat Bagus

Ruslana

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Really enjoyed our stay for the price!
Menginap 1 malam pada bulan Oktober 2023
Tanggapan dari Laura G - Assistant General Manager pada tanggal 11 Okt 2023
Dear Ruslana, First and foremost, please let me thank you for choosing Hyatt Centric Mountain View for your recent trip. We are so delighted to hear that everything was up to your expectations and that you enjoyed our facilities. Your review encourages us to keep working hard to always accomplish our main goal which is the complete satisfaction of all our guests. Thank you again for taking the time to share your comments with us and we are looking forward to welcoming you back soon.

10/10 Sangat Bagus

Mario

Menginap 1 malam pada bulan Oktober 2023
Tanggapan dari Laura G - AGM pada tanggal 28 Okt 2023
Dear Mario,First and foremost, please let me thank you for choosing Hyatt Centric Mountain View for your recent trip. We are so delighted to hear that everything was up to your expectations and that you enjoyed our facilities and service provided.Your review encourages us to keep working hard to always accomplish our main goal which is the complete satisfaction of all our guests.Thank you again for taking the time to share your comments with us and we are looking forward to welcoming you back soon.

8/10 Bagus

Noah

Traveler bisnis
Disukai: Staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Great value, centrally located.
Room was comfortable and had all the amenities needed. Fridge is small. Desk has lots of outlets for computers, etc. minimalist design of room worked well. Location is great and staff is friendly. Carpets in hallway on third floor need more attention.
Menginap 3 malam pada bulan September 2023
Tanggapan dari Laura G - Assistant General Manager pada tanggal 3 Okt 2023
Dear Noah, We really appreciate you took the time to write such a detailed review of your recent stay at Hyatt Centric Mountain View. We are delighted to read that you had such a wonderful experience and that we were able to exceed your expectations. All our team is working very hard to achieve our main goal which is the complete satisfaction of all our guests. Thank you again for taking the time to share your feedback and we look forward to welcoming you again.

10/10 Sangat Bagus

Michael

Menginap 1 malam pada bulan September 2023
Tanggapan dari Laura G - Assistant General Manager pada tanggal 3 Okt 2023
Dear Michael,Thank you for choosing to stay with us at Hyatt Centric Mountain View. Your review encourages us to keep working hard to always accomplish our main goal which is the complete satisfaction of all our guests. We hope to have the opportunity to host you again soon.

6/10 Cukup Baik

christina

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
They said breakfast served 6:00 to 9:30. No breakfast we had to pay for our own coffee. Bring back continental breakfast
Menginap 1 malam pada bulan September 2023
Tanggapan dari Laura G - Assistant General Manager pada tanggal 30 Sep 2023
Dear Christina,Thank you for choosing to stay with us at Hyatt Centric Mountain View for your recent stay. We apologize for the miscommunication regarding the breakfast hours. Our restaurant is open weekdays for breakfast from 6:30am to 9:30am and weekends 7:30am to 10:30am. We do offer rates that include breakfast if you are interested and we would be more than happy to assist you making the reservation. Coffee is offered complimentary in the guest room only. We apologize that we did not meet your expectations but hope you were able to enjoy the rest of your stay.