Hotel dekat Museum dan Pusat Peninggalan Durham

"Literally amazing suite. The view, the decor, the bathroom and the comfort were great."

"Excellent location. Rooms very clean. An issue with the toilet cistern constantly filling was dealt efficiently and we had a new room straightaway. Very pleased with the service. "

"When we arrived, we were informed there would be no housekeeping in our room as we were nly there for 2 nights, but could ask for extra towels if we wanted them. In our double room, there was only one towel in the bathroom, this had a large orange stain on it. The location of the hotel was good, central. There is car parking, but it isn't cheap. We only had breakfast in the hotel, which was reasonable, on a par with Premier Inn. The decor in the rooms was tired, the bed was comfortable. Bar...

"Very friendly welcome from Anna. Free car parking. Room was upgraded. Everything in room I needed. Lovely breakfast. Would recommend."

"The staff were very friendly and available."

"I loved the decor - quite traditional and full of character which I prefer to a more corporate style Some people might find it a little shabby, but very comfortable nonetheless, although a few minor maintenance issues like squeaky doors and wardrobe doors and missing curtain hooks, for example, could be easily resolved. Breakfast was really good and all the staff were unfailingly helpful and pleasant. Great location and great value for money. "

"Lovely room. Super clean."

"Perfect for what I needed. Fast and reliable wifi, nice and friendly staff."

"Overall experience ok, staff friendly but only one staff at the morning breakfast and have to wait for 20 mins just to order. Room was basic for Bannatyne standard. The standard double bed was very uncomfortable as it was combination of 2 beds joined together leaving the gap in the middle. Shower was flooded and toilet flush buttons not working properly. A bit dissappointed."

"Room was clean and comfortable. Staff were friendly. Our family enjoyed the buffet breakfast too. Great value for a family on a budget."

"Friendly and helpfull staff 24hr front desk. Basic Breakfast available however other places inside service station and a starbucks or greggs just down the road. Lunch and evening meal menu available or again can use the service station outlets. Personaly I just had food in the hotel. Rooms are pretty good and shower is great 👍 "

"Very nice lady on reception. Paid for breakfast which was not as ordered. We gave exact instruction as items to be very well cooked, this was not the case and did not have time to return it! The water in the shower was freezing. Plus the extractor very noisy. Parking was great and bus service very close. Enjoyed drinks in the bar, such a pity the other major things were not up to scrach. "

"Very nice surroundings and lovely facilities "

"Comfy room, generous towels. Arrived late Friday evening, no bother getting a table in the pub downstairs for food- they don't take table reservations, so I wasn't at a disadvantage. Good wide choice on the menu and attentive service. There was a nightwatchman for after hours- what a treasure! He showed me how to access once the pub was closed, helped me empty the bags from the car and carried them to our room all with a friendly, nothing was too much trouble approach. A real asset to the Old...

"Really didn't enjoy our stay. The room was dirty especially around the windows and in poor state of repair with multiple chips in the basin. We had to climb a very old spiral staircase to get to the room which would be an issue for anyone with mobility issues. Finally we were given a choice of breakfast either at 7.15 am or 10.15 and nothing was available in between."