Hotel dekat Palace Green

"A beautiful hotel with friendly, helpful staff. Room was very comfortable. Excellent breakfast too."

"Fabulous stay and wonderful hosts. "

"This hotel provides the excellent experience, making my visit to Durham so memorable!"

"Very friendly welcome from Anna. Free car parking. Room was upgraded. Everything in room I needed. Lovely breakfast. Would recommend."

"Perfect location. Everything you need."

"Standard room had view to back of building, so private and quiet. Not possible to adjust heating, so too stuffy at night. No fridge or biscuits in room. Bathroom had very good shower and lighting. Sufficient storage and hangers in room, but limited sockets and had to plug in kettle next to tv. Breakfast was good, but could do with more coffee machines. Parking reasonably priced and directly behind hotel. Swimming pool a big bonus, but the bins were full and needed emptying. I would stay here...

"The staff were very friendly and available."

"Incredible value for money. One of the best places I ever stayed at! Thank you again for a wonderful stay."

"Overall experience ok, staff friendly but only one staff at the morning breakfast and have to wait for 20 mins just to order. Room was basic for Bannatyne standard. The standard double bed was very uncomfortable as it was combination of 2 beds joined together leaving the gap in the middle. Shower was flooded and toilet flush buttons not working properly. A bit dissappointed."

"Really good and helpful staff "

"Room was clean and comfortable. Staff were friendly. Our family enjoyed the buffet breakfast too. Great value for a family on a budget."

"The place was very popular with locals so parking was a bit awkward, we arrived after 6pm and there wasn’t much room to park. Maybe one criticism would be there isn’t reserve parking for staying guests and after travelling 140 odd miles and to be faced with hunting a parking space was as I said a little awkward. But that shouldn’t take away from what was a nice place to visit great food and a generous breakfast, clean room comfy bed."

"I didn’t have breakfast so cannot comment, but it looked fresh. Had a coffee but was luke warm, could not be warmed up as it was from a machine. Staff super helpful when I requested to move to a bigger room. Manager was very helpful too. The only thing that let the hotel down is that the walls and floors could be thicker, a family that were staying seemed to let their children run free, up and down the corridors! Was annoying. Could not hear the traffic noise at all. Aircon was nice....

"The room we were staying, the decor was tired - not worthy of a 4 star hotel unfortunately. Upon arrival, wardrobe door was hanging off hinges, the wifi receiver box was hanging of the wall - room was also very dark. Pointed out wardrobe door to concierge and they had it fixed the next day, but should have been done before guest arrival - tables in hallway tired and peeling off. The staff was friendly though, especially in the breakfast room. Breakfast had a good choice."

"A lovely welcome, quick and simple check-in. Plenty of free parking outside each room. Clean room, excellent powerful shower, comfy bed with fresh linen. Quick service in the restaurant, full & varird menu and attentive staff. Comprehensive breakfast with tasty, well-cooked food. Well recommended! "

"Comfy room, generous towels. Arrived late Friday evening, no bother getting a table in the pub downstairs for food- they don't take table reservations, so I wasn't at a disadvantage. Good wide choice on the menu and attentive service. There was a nightwatchman for after hours- what a treasure! He showed me how to access once the pub was closed, helped me empty the bags from the car and carried them to our room all with a friendly, nothing was too much trouble approach. A real asset to the Old...