Hotel dekat Museum Guan Kiln Dinasti Song Selatan

"clean and spacious room, hotel is next to metro station"

"Next to the west lake. Very nice staff. Healthy breakfast."

"客房里卫生做的很好，宽敞布局合理，床褥舒适易入眠"

"It looks like the property is undergoing some renovations. Check-in was done by someone at the reception counter who cannot speak English. He came upto our room, but the key card was not working. We had to go back to the reception to get another card for another room. Wifi password was provided only after we asked for it. But the connection was very bad. No breakfast provided. No restaurants at the hotel. The shower handle at the bathroom was leaking water everywhere. The reception...

"Alles top, sehr zu empfehlen!"

"Very kind people and lovely place. Loved the style!"

"I had a wonderful stay at this hotel. I was there for two nights after having a business trip to Shanghai and enjoyed my time in this charming city. I have never had a hotel staff be more attentive and helpful in my 25 years of traveling for business. In Shanghai, I stayed at a hotel that cost five times as much as this and no offense to that establishment, but this group of front desk, clerks, and office personnel were the best of my trip. The hotel itself is charming and located in a...

"Front desk staffs are very helpful. Very satisfied with their service. Excellent location. Clean room. Shops, restaurants nearby."

"Good"

"Clean room. Great value. I loved it being on a pedestrian street but hard to get to in a taxi. More information on driving there would be great. But I should have known to take metro to that area since traffic in the city is insane. Breakfast was good and also could have more variety. Super lovely staff. So helpful and kind. Thank you Skybird. "

"Very close to West Lake"

"I chose the hotel for the location and views. It is situated on the corner of the West Lake, at walking distance to both upscale and local markets and served by underground stations. The front rooms have large windows with lateral view of the lake promenade (ask for a room on the left wing for more scenic views). This was a last minute work & leisure trip with not much preparation. All the staff was very attentive and helpful but concierge Tim stood out, suggesting and booking tours and...

"We received a very good customer service from the front counter Carl Yuen. He remembers us after checking us in, he is really friendly, helpful and very attentive. On the amenities, is a little disappointed. We stay there for 2 night and we didn’t have any shower cap, razor, hand lotion and cotton swab. These are the necessities which we use daily."