Search Hotels Near Kalamazoo Valley Museum, Kalamazoo

"NASTY. We walked in the room, and out we go. Not even 2 minutes in there. Pictures used to advertise… that’s not how this place looks. I can’t even find the words to describe this place. It should be closed down !"

"Rooms were clean but in the double queen rooms, bed was more like a full so plan accordingly. Also, hotel overbooked rooms and gave us a key to a room where someone was already staying. This was embarrassing. Hotel staff was overwhelmed with just two customers in line which rushed them through an apology and getting another room. The service desk person did go to the room to ensure the same thing didn't happen but too little too late for the gentleman we barged in on. Definitely turned us off from staying there again."

"We had no issues with our stay except we couldn’t get the WiFi to work and didn’t see instructions on how to call the front desk. However, it wasn’t a big enough issue to go complain. "

"Secured a room but when I came to the property was told there were no rooms. Was charged and working on obtaining a credit. Hotel personnel said it was a glitch in the third-party system. Very inconvenient."

"Very nice place very helpful staff"

"Kitchen facility was good. Ample utensils. Spacious suite. Free coffee daily "

"I stayed for a week, no make up room service. Have to request for new towels. Very angry to see room not tidy . Went to front desk to request and no action taken"

"Very nice and helpful staff."

"The room is new and clean. Breakfast can be improved. Scramble eggs are too dry. Tater tots were hard to eat."