Hotel dekat Museum of Russian Icons

"Worst experience at a hotel ever. Vaughn was great when I checked in. After that, it became a nightmare when I discovered ants in the kitchen area. I reported it, even cleaned it up, called the desk and deferred moving to another room until the next night, hoping the problem was solved. I had to work all day and came back to find more ants, Called the desk to report it and was scolded for not agreeing to move the day before which was offered to me late at night and as I left for work the next...

"Even though we were booked for two nights, the room was not supplied with any additional towels or offered during check in. Kids were running up and down the hallway most of the evening as well as riding the elevator to each floor. Management did not intervene nor did the parents who were taking up the entire downstairs common area with their party. Plenty of booze and late nights loud convo as the children ran wild. The TV was outdated, only cable and the bathroom in our room was clearly not...

"Everything about the room was clean and fresh. The breakfast was good with made to order omelets. We utilized the hot tub and it was warm but not hot. There were a few flecks of fluff floating in it. Still felt good. Did not use the pool as during our stay there was a baseball tournament also there and the boys were generally well managed and supervised but there were upward of 16 of them in the pool throwing a football and jumping in from the sides. Oh well. Everything else was good. "

"Excellent! The receptionist, if I recall correctly, Jacob, was very courteous. So was his manager. Another of the staff members was kind enough to lend my 13 year old son a soccer ball as he and one of his teammates was playing in the pool. It’s obvious customer service is a paramount factor with the entire management and staff. 5 Stars all around and my whole hearted recommendations. Robert."

"Very clean facilities. Actually had to apologize since I thought we did not have Bath towels We actually did but I had not seen them in the shower on a rack. Breakfast was okay. Lots of choices."

"Great location. Friendly staff. Close to shops. Walking distance for restaurants"

"This Residence Inn was great. Staff was friendly and the breakfast was decent. Our room was nice and comfortable. Even with renovations that were going on, there was never any inconveniences or loud noises. The laundry room was clean and very useful for our stay. Overall I had a really nice stay at this location."

"Room and shower was dirty ac did not work tv was not working quoted me $144 charged me $160"

"Yes"

"Breakfasy"

"Room was clean Staff was very friendly and helpful. Breakfast menu limited. Parking adequate."

"The rooms looked totally barren. Bed was ok but not great. I ran the shower water for 10 minutes and it went from ice cold luke warm. They wanted a $100 cash deposit when I checked in. I’ve never seen that ever. It was refunded on check out. Location is next to a shut down sports bar"

"Breakfast was outstanding. "

"The hotel was dirty, it smell like cigarettes the shower was not working just terrible "

"Staff very understanding "

"It was very clean. Staff was very kind and helpful. Parking was not an issue. Everyone enjoyed the breakfasts."

"Clean room, beautiful hotel "

"Expedia advertised place as having a hot tub, which turned out to be false. Gentleman at the front desk says it was removed 12 years ago, and Expedia has repeatedly been notified but has yet to remove claim. This is unacceptable, and would not have stayed here if aware. Room was clean enough but bathroom fixtures were stained. Place currently undergoing renovations, hope will improve once complete. "

"Helpful staff, good parking"