Search Hotels Near Civil War Soldiers Museum, Pensacola

"Rented a non smoking room but it smelled like ppl smoked in it every day since it was built. My sheets and blankets had cigarette burns in it. I immediately checked out once I realized the room was filthy and requested a refund that I was promised but have yet to receive. I didn't have the room for 30 minutes. I did receive my deposit but not the $68 I spent on the room."

"Continental breakfast was nice egg patties and sausage patties were hot n fresh. "

"Good could have used some glasses in the room and a coffee pot. "

"room and bedding smelled terrible, unclean, staff was short and not very helpful. very loud and could hear everything "

"No room cleaning done in a 3 night reservation. I asked the house cleaner lady in the hall to empty the trash which she did not do and made me pump it in her cart and then ask for a trash liner. This is more for the property management to see and have training opportunities. "

"Parking was wonderful and easy, hotel was nice and clean. Pool water was too cold, but hot tub was hot."

"Parking was very easy, staff was nice, breakfast was good and plentiful. "

"great deal for the money. Clean room, comfortable beds, and perfect location for us!"

"My daughter and I booked a room for my daughters girlfriends prom and that morning I found a live cockroach on the shower curtain while I was in the shower. Immediately took it to the front desk, just to find another one In the room. Told them, they apologized and gave me the room RIGHT NEXT to the room I was in. I told them well wouldn’t it be the same issue if it’s the room next door? “No maam, we’ve never had a roach problem but we will double check and thoroughly clean the room we’re giving you” I went out with my daughter for 5 hours to give them plenty of Time I come back and I go into this room and I went to use the bathroom and what do I find? A cockroach crawling on the bathroom floor by the toilet. I go to the front desk and bring it down to them. They apologize again a now offer to upgrade me to a suite… the suite then had dead roaches all in the lights. It was disgusting. Paid almost 400$ for 3 days and a deposit and that’s the quality I received. Absolutely unacceptable And disgusting "