2/10 Sangat Buruk
Juliana
Bepergian bersama teman, Bepergian bersama keluarga
9 Jun 2024
Tidak Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Went to this hotel with low expectatons because of the price and lack of amenities just to have a place to crash for the night after traveling from out of state for a wedding. Even with low expectations we were very dissapointed.
Bunch of sketchy people loitering around in the parking lots and people blasting music from the balcony all night.
Toilet tank appears to have previously been broken and the replacement lid didnt match/ fit. The eyehole in the door was damaged.
We got a wifi password from the desk on arrival which didn't work. When we called the desk for assistance they put us on hold and hung up; called back they gave us another password that didn't work.
We only ended up getting a short nap.
Around 9pm someone came banging on our door aggressively and wouldn't identify themselves when we asked who they were and what they need. Happened twice in about a 5 minute period.
We looked out the large window and didn't see someone and thought some kid or someone drinking could have been playing a prank or mistook it for their room or were trying to rob us (ground floor near a highway).
When we called the desk to complain they said it was one of their staff who got a room number wrong for some kind of service but since it was 9pm we thought that was very odd.
We were uncomfortable with the area and unsettled enough that we ended up opting to check out that night at about 9:30 and making the three hour drive back home the same day we got there. No discount.
Juliana
Menginap 1 malam pada bulan Juni 2024