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Hakuba Hotel Ougiya

3.0 star property
Travelers warm by the lobby fireplace before skiing, with bikes for trails and a shuttle for easy area access.

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Hakuba Hotel Ougiya, near Hakuba Valley Ski Area, offers cozy ski-in/ski-out access, a lobby fireplace, buffet breakfast, and a relaxing terrace. Guests can explore nearby trails on rental bikes, enjoy free self-parking, and use the area shuttle.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Business services
  • Laundry room
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The price is Rp1.256.785
Rp1.382.464 total
6 Jun - 7 Jun
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Policies

Check-in

Check-in time starts at 3 PM

Late check-in subject to availability

Minimum check-in age - 18

Check-out

Check-out before 10 AM

Special check-in instructions

This property offers transfers from the train station; to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation

There is no front desk at this property

The host will greet guests on arrival

If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation

Information provided by the property may be translated using automated translation tools

Access methods

Host will greet you

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome

1 child, up to the age of 3 years, can stay for free if using existing beds when occupying the parent or guardian's room

Rollaway/extra beds are not available.

Cots (infant beds) are available for JPY 1500.0 per night

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A city tax may be collected at the property. The city tax ranges from JPY 100-10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: JPY 150.00 per person, per night. This tax does not apply to children under 13 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: from approximately JPY 2500 for adults and from JPY 1200 for children
  • Crib (infant bed) fee: JPY 1500.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards

We should mention

Hot springs access available from 6:30 AM to 11:00 PM
The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Please note that some properties do not permit guests with tattoos to use the on-site public bathing facilities

Frequently asked questions

Is Hakuba Hotel Ougiya pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Hakuba Hotel Ougiya?

Self-parking is free at this property.

What time is check-in at Hakuba Hotel Ougiya?

Check-in begins at 3 PM. Late check-in is available during limited hours.

What time is check-out at Hakuba Hotel Ougiya?

Checkout is at 10 AM.

Where is Hakuba Hotel Ougiya located?

Set amidst the mountains, this ski-in/ski-out hotel in Hakuba is within a 15-minute walk of Hakuba Ski Jumping Stadium, Hakuba Happo-One Ski Area and Happo-one Adam Gondola. Happo Information Center and Kurashita Onsen are also within 15 minutes. Hakuba Station is 25 minutes by foot.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

8.8

Excellent

8.8

Cleanliness

9.0

Location

9.2

Staff & service

8.2

Property conditions & facilities
Rating 10 - Excellent. 43 out of 81 reviews
Rating 8 - Good. 31 out of 81 reviews
Rating 6 - Okay. 4 out of 81 reviews
Rating 4 - Poor. 1 out of 81 reviews
Rating 2 - Terrible. 2 out of 81 reviews

Reviews

Verified

8/10 Good

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities
Really helpful staff and very delicious breakfast buffet. Had ski storage and public bath was very clean and nice to be use. 1 less star because a lot of things were not refilled, like tea bags at the tea station or the lotion in the public bath area
Stayed 4 nights in Mar 2026
Verified

10/10 Excellent

BRUNO

Liked: Cleanliness, amenities, property conditions & facilities
I am a returning customer. Clean room, courteous and helpful staff, great breakfast. They continue to provide excellent service.
Stayed 7 nights in Jan 2026
Verified

10/10 Excellent

Adam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel. Nice breakfast and lovely onsen on site
Stayed 5 nights in Jan 2025
Verified

10/10 Excellent

Josh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a great stay here, it’s a bit further from the happo one lifts if your snowboarding but the onsen was great, staff were great and the breakfast was awesome.
Stayed 6 nights in Feb 2024
Verified

8/10 Good

Nicole

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a great location for accessing the mountains and enjoying the snow. There are both public and private onsens on site, the manager is lovely and helpful and the drying room for your winter equipment is also great. I have nothing but great memories :-)
Stayed 6 nights in Mar 2025
Verified

8/10 Good

Mika

Liked: Cleanliness, staff & service, property conditions & facilities
The building is a bit outdated, but the Onsen was fantastic. Good local friendly atmosphere.
Stayed 2 nights in Sep 2024
Verified

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, property conditions & facilities
Staff can communicate in basic english, my traditional room did not disappoint, clean and well done up morning buffet. Can walk to any restaurants, grocery stores and of course the chair lift.
Stayed 5 nights in Feb 2025
Verified

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly and helpful staff. Private Onsen and lots of breakfast options
Stayed 8 nights in Feb 2024
Verified

10/10 Excellent

Yuxing

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property feels like a family run hotel. The owner is friendly, helpful and attentive. The onsen is great. Love it here.
Stayed 5 nights in Feb 2024
Verified

6/10 Okay

Pernilla

Liked: Cleanliness, staff & service
Disliked: Amenities
Liked the concept with beds on the floor and the room was big. Great breakfast and very nice straff. They also had a lovely Onsen. The hotel was on walking distance to the skiarea Happo One (aprox 1 km). If you wanted to go to Hakuba 47 the bus stop was right outside of the hotel with free shuttle service!
Stayed 5 nights in Feb 2025
Verified

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly helpful staff
Stayed 7 nights in Feb 2024
Verified

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, amenities
I had a traditional Japanese room. It was super comfortable - and the view from my window of Happo One was beautiful! It was convenient walk to restaurants and bars. The Happo One gondola was a bit of a hike - but definitely within easy walking distance is the Hakuba Happo bus station. Easy to get to other mountains via the shuttle.
Stayed 2 nights in Mar 2025
Verified

10/10 Excellent

Qi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
pick up and drop off to the local hotel. Boss is frindly.
Stayed 7 nights in Jan 2024
Verified

8/10 Good

David Christian

Liked: Cleanliness
We had a pleasant stay at the Ougiya for two nights' skiing. It's a no-frills kind of place, which was fine for our needs. The room was a decent size, the onsen was good and the overall ambience was pleasant. It is an easy walk from the bus stop with various dining options and ski rental in the village. One thing to note is that although it's billed as 'ski-in ski-out', it isn't - you have to walk a few minutes to the nearest rental shop then take a shuttle bus from there to whichever slope you want to go to. This was not a major issue, it's just that the description on Expedia is not quite accurate. All in all, good value for an end-of-season ski trip.
Stayed 2 nights in Mar 2025
Verified

10/10 Excellent

william

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a great stay! Thanks for everything
Stayed 6 nights in Mar 2026
Verified

10/10 Excellent

tim

Liked: Cleanliness, staff & service, amenities
Nice room Onsen ski storage breakfast Friendly staff
Stayed 8 nights in Feb 2026
Verified

10/10 Excellent

carlos

Liked: Amenities
hotel was great - food was delicious and the Onsen was perfect
Stayed 4 nights in Mar 2025
Verified

8/10 Good

Grant

Liked: Cleanliness, staff & service, property conditions & facilities
The Onsen was a big positive of this property and being able to walk from the bus station and to the ski resort!
Verified

10/10 Excellent

Lilyana

Liked: Cleanliness, staff & service, property conditions & facilities
It was a lovely and cozy experience.
Stayed 5 nights in Jan 2024
Verified

4/10 Poor

Tadas

Disliked: Staff & service, property conditions & facilities, room comfort
Hotel is outdated, front staff looks tired of everything.
Stayed 3 nights in Mar 2025
Verified

8/10 Good

Michelle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
friendly service
Verified

8/10 Good

Andrew

Liked: Cleanliness, staff & service
Clean and fro
Stayed 2 nights in Feb 2023
Verified

8/10 Good

Scott

Liked: Cleanliness, staff & service, property conditions & facilities
I had no option other than a traditional room, which would not be my ideal next time.
Stayed 6 nights in Jan 2025
Verified

2/10 Terrible

Marlee

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We arrived to Hakuba Hotel at 3pm (the posted check-in time). However, there was no one at the front desk for 2 hours. We waited 30 minutes, then decided to leave our bags in the lobby to go out and grab some food and rent skis. When we finally got checked in, we brought our bags to our Japan style room in the hotel's annex building. It was nice at first to hear the annex was connected through an underground tunnel, however, the tunnel was filled with mold. You could see black mold in the ceiling tiles, a bucket was on the ground to catch a water leak, and the carpet tiles were all clearly pulling up due to moisture below. Our room itself seemed relatively clean, but our tatami mat bed rolls had stains all over them and our room included extra pillows, but no pillow cases. We ended up using t-shirts and towels to cover the pillows. The front desk told us that they don't provide room cleaning throughout our stay unless we request it, however, it's hard to request a room cleaning when there is never anyone at the front desk. The breakfast was not good, we found ourselves picking away at certain things that seemed good enough to eat. We were so uncomfortable in this hotel that we decided to leave early and move to a different accommodation for the last two nights. When I explained this to the front desk and requested a refund, they provided zero help. I truly do not understand how Hakuba Hotel has such good reviews, I would highly recommend not staying here.
Stayed 5 nights in Feb 2025
Verified

10/10 Excellent

トヱヒコ

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
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Stayed 1 night in May 2026