Skip to main content

Hotel Grand Phenix Okushiga

3.5 star property
Skiers find mountain paradise at Hotel Grand Phenix Okushiga, where three restaurants serve delicious meals just steps from world-class slopes

Choose dates to view prices

The doorstep of this mountain retreat opens onto pristine ski runs. After skiing, guests can relax in the indoor pool or visit the coffee shop. The hotel offers ski-in/ski-out access, valet parking, and complimentary newspapers for a complete winter experience.

Reviews

9.8 out of 10
Exceptional

Popular amenities

  • Pool
  • Breakfast included
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
Mod logo
Sign in to view eligible discounts and perks. More rewards for more adventures!
Sign inSign up, it's free

About this property

Hotel Grand Phenix Okushiga

  • Hotel near Shiga Kogen Ski Area
  • Take advantage of free breakfast, a terrace and a coffee shop/cafe at Hotel Grand Phenix Okushiga. Skiers and snowboarders can spend time on the slopes at this hotel, which offers ski-in/ski-out access and ski storage. For some rest and relaxation, visit the sauna. Be sure to enjoy a meal at any of the 3 on-site restaurants, which feature Chinese cuisine and more. Free in-room WiFi is available to all guests, along with laundry facilities and a bar.
  • Other perks include:
    • An indoor pool
    • Free self-parking and valet parking
    • Full breakfast (surcharge), bike hire and coworking spaces
    • Snow sports gear, free newspapers and a 24-hour front desk
  • Room features
  • All guest rooms at Hotel Grand Phenix Okushiga have comforts, such as air conditioning, as well as amenities, such as free WiFi and safes.
  • Extra amenities include:
    • Bathrooms with toilets with electronic bidets and free toiletries
    • Flat-screen TVs with satellite channels and DVD players
    • Balconies, fridges and heating

Similar properties

5 restaurants, breakfast, lunch, dinner served; international cuisine
Shiga Kogen Prince Hotel
Shiga Highlands
  • Parking included
  • Restaurant
  • Breakfast available
  • Bar
7.8 out of 10, Good, 183 reviews
Shiga Kogen Prince Hotel
Compare similar properties

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: midnight

Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

The front desk is open daily from 6:00 AM - midnight

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome

Children up to the age of 5 years can stay for free if using existing beds when occupying the parent or guardian's room

Rollaway/extra beds are available for JPY 5000.0 per night.

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A city tax may be collected at the property. The city tax ranges from JPY 100-10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

Optional extras

  • Rollaway bed fee: JPY 5000.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room

We should mention

The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Please note that some properties do not permit guests with tattoos to use the on-site public bathing facilities

Frequently asked questions

Does Hotel Grand Phenix Okushiga have a pool?

Yes, this property has an indoor pool.

Is Hotel Grand Phenix Okushiga pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hotel Grand Phenix Okushiga?

Self-parking and valet parking are free at this property.

What time is check-in at Hotel Grand Phenix Okushiga?

Check-in start time: 4:00 PM; check-in end time: midnight.

What time is check-out at Hotel Grand Phenix Okushiga?

Checkout is at noon.

Where is Hotel Grand Phenix Okushiga located?

Set amidst the mountains, this ski-in/ski-out hotel in Yamanouchi is within a 5-minute walk of Okushiga Kogen Ski Area and Shiga Kogen Ski Area, and is convenient for winter sports, such as snowshoeing. Yakebitaiyama Ski Resort is 1.8 mi (2.9 km) away.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

Have a question?

AI iconBeta

Get instant answers with AI powered search of property information and reviews.

Reviews

Reviews

9.8

Exceptional

9.6

Cleanliness

9.4

Amenities

9.6

Staff & service

9.6

Property conditions & facilities
Rating 10 - Excellent. 22 out of 25 reviews
Rating 8 - Good. 2 out of 25 reviews
Rating 6 - Okay. 1 out of 25 reviews
Rating 4 - Poor. 0 out of 25 reviews
Rating 2 - Terrible. 0 out of 25 reviews

Reviews

Verified

8/10 Good

Masahiro

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
紅葉を期待して行きましたが、タイミング悪く、全く紅葉が見れませんでした スタッフの対応がよく、静かな環境でゆったりと過ごすことができます ただし、食事はホテル内に限定されてしまうため、その点がマイナスでしょうか
Stayed 1 night in Oct 2024
Verified

10/10 Excellent

セイキ

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
今回両親と家族で行きました。施設、食事、サービス文句なしで良かったです。山の上なので、空気もいいし、景色もきれいで夜空もめちゃきれいで、また行きたいです。 山の上なので、運転の腕が必要です。
Stayed 2 nights in Sep 2024
Verified

8/10 Good

Takako

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

静かに過ごせる場所

星空がきれいな場所｡今回は､雨で見る事が出来ず残念だった｡部屋､レストラン､大浴場どこからも景観がよい。
Stayed 1 night in Jul 2024
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

舒適度高的酒店

預訂了日式客房，客房十分大，整潔乾淨。 客房在地下，面對雪地庭園景觀，十分美麗。 酒店有滑雪裝備租借，又可比住客存放滑雪裝備，而且一出酒店就是雪場，十分方便。 酒店晚餐亦十分美味，早餐亦很好。 總的來說，十分推薦入住。
Stayed 1 night in Apr 2024
Verified

10/10 Excellent

Sze Lok

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

舒適度高的酒店

預訂了日式客房，客房十分大，整潔乾淨。 客房在地下，面對雪地庭園景觀，十分美麗。 酒店有滑雪裝備租借，又有locker比住客使用，而且一出酒店就是雪場，十分方便。 酒店晚餐亦十分美味，早餐亦不俗。 總的來說，這個價格有這樣的質素，十分好。
Stayed 1 night in Apr 2024
Verified

10/10 Excellent

Francis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Simply the Best of East and West.

スキガ高原スキー場で最高。 100% (12年前の最初の滞在から2日前の最近の滞在まで...ここは今や私たちの毎年の「山の楽園」です) この "静かなアルプスの贅沢 "に匹敵するものは何もない。 ホテルグランドフェニックス奥志賀高原は、和と洋（ヨーロッパの伝統）のエッセンスを最も真摯な形で表現しています。 フランシス・フリーマン (過去30年以上、日本、アジア、オーストラリア、ヨーロッパを旅してきた旅行者）
Stayed 1 night in Jan 2024
Verified

10/10 Excellent

Yukie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
スタッフが皆よい方で、安心して気持ちよく過ごすことができました。また泊まりに行きたいと思っています。
Stayed 1 night in Aug 2023
Verified

10/10 Excellent

kaori

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
帰る日は雪がたっぷり降り、車を発掘するのモラ大変な中、フロントスタッフさんが嫌な顔一つせず雪の中で車を探しだし、入り口まで運び温めてくれていました。 雪が降る日はこの作業が一苦労のところサラッとやっていただき、本当にありがたかったです。
Stayed 1 night in Dec 2021
Verified

10/10 Excellent

yoshihisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

最高のホテルでした。

初めての志賀高原でのスノーボード。１泊２日の予定でしたが、初日は悪天候でスキー場は閉鎖。朝早く着いたがやる事がなくロビーのソファーで途方に暮れていたら、空いてる部屋があるのでと部屋に通して頂けました。 本当に助かりました。館内とても清潔でスタッフの接客も凄い良かったです。２日目でチェックアウト後、スノボーして帰る前にお風呂も利用できるのはとても良いです。ホテルの目の前にリフト乗り場があり最高です。来シーズンもまたここに宿泊しようと思います。
Stayed 1 night in Apr 2020
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

別格の冬夏本格リゾート

懐かしい45年ぶり奥志賀でのスキーに家内と泊まらせて頂き、暖房から室内の綺麗さ･広さも含め海外の無垢材で統一され正に本格リゾートの設計で、快適さも秀逸でした。唯、例年になく雪不足で、夕方着いた時からやっと雪が降り始めて、夕食では窓際の雪を眺めながら美味しいイタリアンを頂き「来て良かった」と実感させて頂きました。バ－ラウンジも凝った作りでお酒を飲みながらゆったりした時間が味わえました。スキーは隣の焼額スキー場まで送迎ミニバスで指定時間に送り迎えして頂き問題ありませんでした。スキー板の手入れや保管ロッカーもゆったり出来ていて、ストレスを感じることはありません。家内とも、真ん前のゲレンデで滑ることが出来る時に「又来たいね」とつぶやいた次第でした。
Stayed 2 nights in Dec 2019
Verified

10/10 Excellent

Kayoko

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024
Verified

10/10 Excellent

Yoram

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024
Verified

10/10 Excellent

Francis

Stayed 1 night in Oct 2024
Verified

6/10 Okay

Sachiko

Disliked: Staff & service
Stayed 3 nights in Sep 2024
Verified

10/10 Excellent

Chiyo

Stayed 2 nights in Jun 2024
Verified

10/10 Excellent

マサミチ

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024
Verified

10/10 Excellent

としお

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024
Verified

10/10 Excellent

Kelly

Stayed 4 nights in Apr 2024
Verified

10/10 Excellent

Takamitsu

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2024
Verified

10/10 Excellent

Francis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Verified

10/10 Excellent

Aletta

Stayed 1 night in Feb 2023
Verified

10/10 Excellent

Takamitsu

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2023
Verified

10/10 Excellent

Toshiyuki

Stayed 2 nights in Sep 2022
Verified

10/10 Excellent

NORIKO

Stayed 1 night in Jan 2022
Verified

10/10 Excellent

Verified traveller

Stayed 1 night in Aug 2020