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Hotel JAL City Nagano

3.0 star property
Modern amenities and convenient dining options set the stage for productive days at this centrally located Nagano property with business services

Choose dates to view prices

Hotel JAL City Nagano sits in the heart of the city, offering travelers a practical base with essential services like dry cleaning, a business center, and WiFi. Guests can enjoy meals at the スカイレストラン白馬 buffet restaurant or relax with drinks at the bar after exploring the area.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Parking available
  • Business services
The current price is Rp848.460
Rp933.351 total
31 May - 1 Jun
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About this property

Hotel JAL City Nagano

  • Hotel near Zenko-ji Temple
  • Located close to Nagano Prefectural Shinano Art Museum and M-Wave Olympic Memorial Arena, Hotel JAL City Nagano provides dry cleaning/laundry services, a bar and a business centre. Be sure to enjoy a meal at スカイレストラン白馬, the on-site buffet restaurant. Stay connected with free in-room WiFi.
  • Additional perks include:
    • Buffet breakfast (surcharge), bike hire and self-parking (surcharge)
    • A front desk safe, luggage storage and a vending machine
    • A banquet hall, 1 meeting room and a 24-hour front desk
    • Guest reviews give good marks for the overall condition
  • Room features
  • All 226 rooms include comforts such as air conditioning, in addition to thoughtful touches such as free WiFi and desk chairs.
  • Extra amenities include:
    • Bathrooms with bidets and shower/bath combinations
    • LCD TVs with satellite channels
    • Fridges, electric kettles and daily housekeeping

Awards and affiliations

  • Eco-certified property
  • This property participates in Sakura Quality – a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

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Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 5:30 AM
Minimum check-in age - 18

Check-out

Check-out before 10:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Cots (infant beds) are not available

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A city tax may be collected at the property. The city tax ranges from JPY 100-10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: from approximately JPY 2800 for adults and from JPY 1800 for children
  • Self-parking fee: JPY 1000 per night
  • Nearby parking fee: JPY 1000 per night (820 ft away)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher

We should mention

The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file

Frequently asked questions

Is Hotel JAL City Nagano pet-friendly?

No, only service animals are welcome at the property.

How much does it cost to stay at Hotel JAL City Nagano?

As of 22 May 2026, prices found for a 1-night stay for 2 adults at Hotel JAL City Nagano on 31 May 2026 start from Rp848.460, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Hotel JAL City Nagano?

Self-parking is available for JPY 1000 per night.

What time is check-in at Hotel JAL City Nagano?

Check-in start time: 3:00 PM; check-in end time: 5:30 AM. After-hours check-in is not available.

What time is check-out at Hotel JAL City Nagano?

Checkout is at 10:00 AM.

Where is Hotel JAL City Nagano located?

Located in Minaminagano, this hotel is within 1 mi (2 km) of Zenko-ji Temple and Nagano Prefectural Shinano Art Museum. M-Wave Olympic Memorial Arena and Nagano Olympic Stadium are also within 6 mi (10 km). Nagano Station is 10 minutes by foot and Nagano (QNG) is 12 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

8.6

Excellent

8.8

Cleanliness

8.2

Location

8.4

Staff & service

8.2

Property conditions & facilities
Rating 10 - Excellent. 454 out of 1004 reviews
Rating 8 - Good. 371 out of 1004 reviews
Rating 6 - Okay. 143 out of 1004 reviews
Rating 4 - Poor. 28 out of 1004 reviews
Rating 2 - Terrible. 8 out of 1004 reviews

Reviews

Verified

10/10 Excellent

Theadora

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was amazing!
Stayed 3 nights in Mar 2026
Verified

6/10 Okay

Ashley

Liked: Cleanliness, staff & service
Good hotel in central location. Budget friendly with good staff service. Would recommend
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was great as it is located on the top floor and you have a wonderful view of the mountains. Staff are very friendly and helpful. Rooms are pretty small but typical of Japan
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Yuri

Liked: Cleanliness, amenities, property conditions & facilities
Staff was friendly and polite, the morning buffet was stunning.
Stayed 1 night in Dec 2025
Verified

8/10 Good

Justin

Liked: Cleanliness, amenities, property conditions & facilities
While aimed at the business traveler, we found the hotel to be centrally convenient for a short family stay in Nagano with helpful staff.
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

Mariah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This was our favorite hotel during our trip. Everything was outstanding from rooms to location to the amazing breakfast they offer. It is one of my all time favorite hotels I have stayed at.
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Keith

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very stellar value for money in a more interesting location (shopping, etc) than the many hotels directly adjacent the train station. My only issue was the thermostat seemed totally unresponsive to me adjusting the temperature downwards which helps to sleep at night. The front desk staff were extremely sweet. I will absolutely stay again!
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Arunrat

Liked: Cleanliness, amenities, property conditions & facilities
The room very good. Location very good
Stayed 4 nights in Dec 2025
Verified

6/10 Okay

Rina

Liked: Cleanliness, property conditions & facilities
Room was very small and the bed was placed at the corner that one side doesn’t have bedside table or any space, it was hard to get out of the bed. The breakfast was great and at the higher floor with a view. Wished it was open for dinner or drinks as well.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Neil

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The JAL hotel is wonderfully located in Nagano city, only a few blocks walk to the train station. A full and large Breakfast is available everyday on the top floor for amazing views of the surrounding mountains. Rooms are quite spacious. There are many restaurants in the nearby area to choose from every night. Nagano is a wonderful city to visit in Japan as it’s much less crowded than places like Tokyo or Osaka. The direct bus to the snow monkeys from the station was a tremendous experience, as you get to see the snow monkeys in their own environment.
Stayed 3 nights in Mar 2026
Verified

8/10 Good

Thomas

Liked: Cleanliness, staff & service, amenities
Breakfast was great. Especially the yoghurt. Rooms were quite small, but clean
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Echo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There are many restaurants conveniently located nearby. The room is clean and comfortable and the breakfast is outstanding with a wide and impressive selection. The view is absolutely amazing. I would definitely recommend this hotel.
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Barbara

Liked: Cleanliness, amenities, property conditions & facilities
It was quiet, clean and staff were most helpful.
Stayed 3 nights in Nov 2025
Verified

8/10 Good

Christopher

Liked: Cleanliness, staff & service, amenities
clean room . polite staff
Stayed 1 night in Feb 2026
Verified

8/10 Good

Leah

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel is a quick 7 mins walk from the train station, easy access to the express bus to the snow monkeys. Staff were very nice and accommodating. They had extra cots for the kids which worked perfectly.
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Devi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Only 5-7mins walk to Nagano St. Many options of dining restaurants around hotel and station. They provided all amenities which we needed very complete, there were (if i m not mistaken) 4 or 5 coins-laundry machine with its dryer near lobby/receiptionist area on the Ground/1st floor. We really had wonderful 4 night-stays here!
Stayed 4 nights in Dec 2025
Verified

10/10 Excellent

riwut

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, clean room and good location.
Stayed 3 nights in Feb 2025
Verified

10/10 Excellent

Madilein

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was lovely and had lots of complimentary items. Highly recommend the breakfast, very yum and the staff are very friendly. Convenient location to the Zengoji Temple too.
Stayed 2 nights in Aug 2025
Verified

10/10 Excellent

Megan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A clean, modern, welcoming hotel with an excellent breakfast and great staff
Stayed 2 nights in Jan 2025
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice place to stay

Very nice hotel, convenient and very comfortable
Stayed 1 night in Oct 2024
Verified

10/10 Excellent

Stephan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel. Breakfast was superb as was the view from the sixteenth floor.
Stayed 3 nights in May 2025
Verified

10/10 Excellent

Iouri

Liked: Cleanliness, amenities, property conditions & facilities
Large rooms, clean building, helpful staff. Location is convenient for getting to popular attractions like the snow monkey park and tokagushi.
Stayed 2 nights in Jun 2025
Verified

10/10 Excellent

Shellyann

Liked: Cleanliness, amenities, property conditions & facilities
Room is clean, we had very peaceful sleep. The breakfast buffet is excellent food and variety. Our check in was very late at 1 am but the front desk gentleman is very helpful, in providing where to park and is welcoming to my daughter and me. The buffet on 16 th floor has very nice window glass view overlooking the mountains.
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Atsuko

Location was great. I love breakfast buffet. It was all delicious
Stayed 1 night in May 2025
Verified

8/10 Good

Marc

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Close to Center with friendly staff
Stayed 1 night in Feb 2025