Cari Riad di Nagano

"An old hotel, seems there is no that much maintenance, and the room looks really old. The carpet gives a look of 1970’s which also makes it look not clean."

"Excellent location and helpful, courteous staff."

"NOT ENOUGH SHELVINGS TO STORE THINGS SUCH AS MAKEUPS"

"お風呂が気持ち良い"

"Thankyou for helping me so much with the black cat luggage service! Incredible location very close to the station, close to so much Incredible shopping and food, arcades, purikura, I didnt need to leave the area, everything was walkable and safe and omg Dormy i miss you! Oh and breakfast was so much more than i could have hoped for, many options fora traditional Japanese breakfast. Get new pillows. Dormy your pillows are terrible I still love you, but I need a better pillow, yours are...

"Grandという事でちょっと格上のルートインでした。フロントの方も丁寧な対応に安心感がありました。 お部屋も普段のルートインよりちょっと広め。 あとお風呂。女湯ですが、シャワーヘッドとドライヤーが全てRefa。選べるシャンプーも何セットかありました。 また、天然温泉。 ビジネスホテルなのに大満足です。 ありがとうございました。"

"Very good staff and clean rooms"

"受付の対応がよかったです。マンガコーナーがありました。"

"掛け布団が重かった。エキストラベッドも今までのホテルの中でも最低です。マットが薄く金具が背中に当たり寝れません。"

"The hotel is overpriced for the quality of room. We had two rooms, both were “non-smoking” but one of the rooms smelled so badly of smoke that with even using the room spray and the air ionizer I could not get rid of the over whelming smell - it had an ashtray in the room so it was NOT a “non-smoking” room. … hard to communicate with the staff"

"施設はきれい。スタッフが荷物持ってくれたり、客室で説明してくれたり対応が丁寧。ロビーに行くと必ずスタッフがいてすぐ対応してくれる。 夕食は地のものを多く使った手の込んだ前菜から始まってどれも旨い。特に台の物の信州牛の鉄板焼きはとろける旨さ。 ナイトツアーで蛍と星空観察に連れて行ってくれてとてもよかった。 広縁と内湯がない部屋だったけど、使わないから問題ない。"

"Truly authentic Japanese ryokan experience with incredibly great food, wonderful staff, and very unique private onsen experience. It's a bit out of the way from Nagano city but well worth the drive. The food preparation was absolutely amazing and such a wonderful experience."