"I was extremely disappointed with this hotel. While it is correctly located in the heart of Donegal Town, very little else matched the description. It is advertised as an “award-winning” guesthouse, which was difficult to understand given the overall experience. The rooms were neither bright nor airy, but small, tired, and carried a strong smell of stale grease and dirt. The walls were so thin that we could clearly hear neighbouring guests talking, snoring, and using the bathroom. The staff were disinterested and rude, which only added to the poor experience. Breakfast was also misleadingly described, what was presented as a full Irish or continental option amounted to little more than greasy food or a basic bowl of cereal. The property also advertises free limited on-site parking however, this was only suitable for motorcycles, so it was effectively unavailable. Overall, the hotel did not match its advertised standards. The only redeeming feature was the location and the friendliness of the wider Donegal community."
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