Cari Vila di Near West End

"The room wasn't clean at all and had a horrible smell. I never even stayed here and asked for a refund as I was leaving and they said despite the fact that the room was so dirty. They even had an unclean hallway. The bathtub had brownish stains on it and the drawers in the dresser wouldn't close were wide open. The refrigerator was gross and was wide open when I walked in and had an awful smell to it. 0/10 experience."

"My stay was disappointing. I had to wait until 4 PM to check in because my room wasn’t cleaned. The hotel seems to cater mostly to blue-collar workers, with many work trucks in the parking lot. One major issue is that rooms are only cleaned once a week, which was not disclosed when booking. This should be clearly stated so guests know ahead of time. The internet is very poor, especially if you need it for work, and the front desk said there was nothing they could do. Overall, the hotel did not...

"The room and shared spaces were very clean. The beds were very comfortable and the bathroom was very clean and well stocked. The staff were so friendly and helpful. They have a pool table and shuffleboard table in the lobby that my kids and I enjoyed playing. We absolutely will stay there again when we are back in the area. "

"Pro- Clean and updated rooms and bathrooms. Great staff. Con- Indoor pool was unheated and chilly. Whirlpool not operational although hot. Operating button missing, emergency button appears broken off and lack of use has the water looking less than inviting. The daily water checklists on the wall for sanitation levels was not clear if ever updated or measured daily. I didnt risk getting in."

"The location has no business office"

"Basic room, clean. Very reasonably priced. The staff was very friendly. "

"Great place… only issue is there is a women at the front desk who uses her phone all the time and deals with people as if they are a nuisance. Rest of the staff is helpful and seem to go out of their way to be helpful."

"Pros: 1. Excellent breakfast with variety 2. Atmosphere feels welcoming Cons: 1. Poor cleaning, sofa and desk chair with visible stains. 2. The accessibility shower room was very inconvenient. The hand held shower head was great. But the shower head from the wall is poor water pressure. 3. The fan was so loud, even by shutting it off, and it was still constantly blowing. "