Hotel Red Roof Inn di New Albany

"Old and needs updating"

"The TV in my room was not working. The young receptionist came down to my room to help. After trying again, unsuccessfully, she carried a working set down to my room and exchanged for the one not working. She was very apologetic, and so very kind."

"In Room 319, there is some kind of fan that rattled loudly. We were there for 3 nights, no sleep either night. Outside security lights were impossible to block, room was very lit up. Very noisy. After 2 nights, we were offered another room, however, as we were walking out the door to attend the event we travelled for, the Manager(?) said we had to change rooms right then. We couldn't or we would have missed the event. When we returned, we were told the problems had been corrected and that a...