New Freedom hotel guide. Best Western hotel in New Freedom, Pennsylvania

"They wouldn't let me check in at 6am"

"Very spacious, well designed room. Lighting was very good. "

"Yes everything was satisfactory (clean rooms-shower-toilet) Check in was fast and helpful finding room Overall good rating and will book time Agian when needed"

"The hotel is nice and comfortable. The rooms are nice and the showers/sinks are modern. The breakfast was pretty good. In fact, my wife does not eat pork and the person working the breakfast took the time to prepare her turkey sausage to eat one morning. we were very appreciative of the individualized attention that she received."

"Yes breakfast was great, staff, and parking"

"Hotel staff was nice. Rooms were a different story. We had dirty sheets on the pull out sofa, shower made werid sounds, toliet kept sticking and then not flushing at all. When we asked for extra pillows we were told they would check availability and then took almost 1hr to bring 1 pillow to the door (pull out bed did not have any pillows) and when we went for extra towels and washcloths as the room only had 2 sets we could only get a few extra towels but no washcloths (we had 4 people in our room) Doors are not fire safe, windows on 3rd floor were not safety windows, and the walls were super thin. Pool was nice but breakfast def left a lot to be desired. Definitely will not be staying here again. "

"Clean room. Excelent Service"

"Made to order omelet was over the top! Loved it."

"This property reeks of cigarette smoke. We have allergies. I called Expedia to see what to do. Expedia called the hotel. Then the front desk called me to yell at me about going behind their back. I was like what are you going to do? Offer me an air freshener. Cool, more irritation of my nose. After telling me I could leave and that they would approve a refund, management then turned around and denied the refund to Expedia. Disgusting."