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Ulasan untuk New Hope Inn & Suites

3 out of 5
New Hope Inn & Suites
6426 Lower York Rd, New Hope, PA

Ulasan

8,0

Sangat Baik

Penilaian 10 - Sangat Bagus. 403 dari 1003 ulasan" "
Penilaian 8 - Bagus. 335 dari 1003 ulasan" "
Penilaian 6 - Cukup Baik. 141 dari 1003 ulasan" "
Penilaian 4 - Buruk. 82 dari 1003 ulasan" "
Penilaian 2 - Sangat Buruk. 42 dari 1003 ulasan" "

8,2/10

Kebersihan

8,6/10

Staf & layanan

7,6/10

Fasilitas

7,6/10

Kondisi & fasilitas properti

7,8/10

Ramah lingkungan

Ulasan

10/10 Sangat Bagus

Eliezer

Disukai: Kondisi & fasilitas properti
Menginap 1 malam pada bulan Mei 2024

10/10 Sangat Bagus

BIANCA

Disukai: Kebersihan
Menginap 1 malam pada bulan Januari 2024
Tanggapan dari New Hope Inn and Suites Management pada tanggal 24 Mei 2024
Dear BIANCA,Thank you for a Perfect Score Rating on your stay at New Hope Inn and Suites.  We are glad you enjoyed your stay at our hotel.  Our amicable staff strives to deliver our guests great experiences, and we are pleased to learn that our efforts are being appreciated.  We would love to host you again for your next visit.Best regards,New Hope Inn and Suites Management

8/10 Bagus

Ellen

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
The staff was friendly, the parking allows access to all rooms, and the location was convenient to our event.
Menginap 1 malam pada bulan Mei 2024
Tanggapan dari New Hope Inn and Suites Management pada tanggal 24 Mei 2024
Dear Ellen,We're delighted you found our staff friendly and enjoyed our convenient location with accessible parking.  Ensuring seamless access to all rooms is a priority for us, and we're pleased to have met your expectations.  Thank you for choosing our hotel for your event, and we hope to welcome you back for another memorable stay soon!Best regards,New Hope Inn and Suites Management

8/10 Bagus

Eric

Bepergian bersama teman
Disukai: Fasilitas
Property is a little rundown. Minimal service: towels only. Several electrical outlets didn't work.
Menginap 2 malam pada bulan Mei 2024
Tanggapan dari New Hope Inn and Suites Management pada tanggal 21 Mei 2024
Dear Eric,We're sorry that your recent experience at our property didn't meet your expectations. Please accept our apologies for any inconvenience caused by the condition of our facilities and the minimal service provided. We strive to maintain a high cleanliness and functionality throughout our property, and we regret that we fell short during your stay. Your feedback is valuable to us, and we'll work diligently to address the issues you've mentioned, including the electrical outlets and service levels. We appreciate your understanding and hope to have the opportunity to welcome you back for an improved experience in the future.Thank You,New Hope Inn and Suites Management

8/10 Bagus

Steven

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
We arrived and were greeted by the desk staff warmly and professionally. Our roomed smelled like fish and the aroma was unbearble. The desk staff immediately found us another room. The room was great. Our stay was short, just overnight, but the Inn has great amenities. There is a pool/outdoor bar, a bar inside, and events. I wish thr spiderwebs were removed more quickly.
Menginap 1 malam pada bulan Mei 2024
Tanggapan dari New Hope Inn and Suites Management pada tanggal 21 Mei 2024
Dear Steven,Thank you for sharing your experience with us. We're delighted to hear that our desk staff warmly and professionally greeted you upon your arrival and swiftly addressed the issue with the fish odor in your initial room. It's lovely to know that you found your replacement room tremendous and enjoyed our inn's amenities, including the pool, outdoor bar, indoor bar, and events. Your feedback regarding the removal of spiderwebs is appreciated, and we'll ensure our housekeeping team pays closer attention to this matter. We're grateful for your patronage and hope to welcome you back for another enjoyable stay soon!Thank You,New Hope Inn and Suites Management

6/10 Cukup Baik

John

Tidak Disukai: Kondisi & fasilitas properti
Tired property, needs repair/upgrading. Smells mildewey
Menginap 2 malam pada bulan Mei 2024
Tanggapan dari New Hope Inn and Suites Management pada tanggal 21 Mei 2024
Dear John,We appreciate your feedback regarding your recent stay. Please accept our sincerest apologies for any inconvenience caused by the condition of our property. We're committed to ensuring a comfortable and pleasant experience for all our guests, and we'll address your concerns promptly to improve our facilities. Our team will work diligently to address maintenance issues and eliminate unpleasant odors to ensure a fresh and inviting atmosphere. Thank you for bringing these matters to our attention, and we hope to have the opportunity to welcome you back for a much-improved experience in the future.Thank You,New Hope Inn and Suites Management

8/10 Bagus

Robert

Bepergian bersama teman
Disukai: Staf & layanan, fasilitas, kondisi & fasilitas properti
Liked the pool area and Beer Garden. Lobby and food area is nicely decorated. The morning breakfast was very good and convenient. Very convenient to both New Hope and Peddlers Square. Also it was very quiet. All in all a nice stay.
Menginap 4 malam pada bulan Mei 2024
Tanggapan dari New Hope Inn and Suites Management pada tanggal 17 Mei 2024
Dear Robert,We're thrilled to hear that you enjoyed your stay with us! It's fantastic to know that you appreciated our pool area, Beer Garden, and the beautifully decorated lobby and food area. We're delighted that you found our morning breakfast delicious and convenient. Our location near New Hope and Peddlers Square is indeed convenient, and we're pleased you found it quiet. Thank you for choosing to stay with us, and we hope to welcome you back for another enjoyable visit soon!Thank You,New Hope Inn and Suites Management

6/10 Cukup Baik

SpectraSpray

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Everything was fine but having an ‘outside door’ the nigh partying was loud and clear. Up to 3 am!
Menginap 1 malam pada bulan Mei 2024
Tanggapan dari New Hope Inn and Suites Management pada tanggal 14 Mei 2024
Dear Guest,We apologize for the disturbance caused by noise from outside parties during your stay. Your comfort and rest are essential to us, and we regret any inconvenience. We'll address this issue with our team to ensure a quieter environment for our guests in the future. If there's anything else we can do to improve your experience or if you have any further feedback, please don't hesitate to let us know. We appreciate your understanding and hope to have the opportunity to welcome you back for a more peaceful stay.Sincerely,New Hope Inn and Suites Management

8/10 Bagus

Elizabeth

Bepergian dalam rombongan, Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
The rooms were very quite and comfortable. Breakfast was ok exept for the coffee. i am a bit of a snob when it comes to my coffee and i just could not drink theirs. Room was clean every day which is so welcome! The outdoor area is great. The pool was just opened and the beer garden was not yet open but i bet its a blast when in full swing. We will be back
Menginap 2 malam pada bulan Mei 2024
Tanggapan dari New Hope Inn and Suites Management pada tanggal 13 Mei 2024
Dear Elizabeth,We're thrilled to hear that you found our rooms quiet and comfortable and enjoyed our outdoor area. Providing a clean room and a welcoming environment are top priorities for us, and we're glad that we met your expectations in those areas. We apologize if the coffee didn't meet your standards. We appreciate your feedback and will consider it. We're excited for you to experience the pool and beer garden when they're fully open, and we look forward to welcoming you back for another great stay in the future!Thank You,New Hope Inn and Suites Management

4/10 Buruk

Maxwell

Bepergian bersama teman
Disukai: Kebersihan, fasilitas
Could have been better. When we got to our room, the toilet was clogged, it was missing an iron for the ironing board, and one of our sheets had a hole in it (probably from a cigarette). On top of that, when we came back to our room at night our keycards stopped working so we had to go to the desk for a replacement.
Menginap 2 malam pada bulan April 2024
Tanggapan dari New Hope Inn and Suites Management pada tanggal 8 Mei 2024
Dear Maxwell,We sincerely apologize for the issues you encountered during your stay. It's disappointing to hear about the clogged toilet, missing iron, damaged sheet, and inconvenience with your keycards. This falls far below the standards we strive to uphold for our guests. Please know that we take your feedback seriously, and we will address these issues with our team to ensure improvements are made. We appreciate you bringing these matters to our attention, and we hope to have the opportunity to welcome you back for a much-improved experience in the future.Sincerely,New Hope Inn and Suites Management

8/10 Bagus

Nancy

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
The only negative would be the cleaning service in our room. The tub had hairs in it as well as around the toilet. The rug Under the bed was dirty and our sheet on the bed old because there was a small tear in it. Front desk was very nice and informative.
Menginap 1 malam pada bulan April 2024
Tanggapan dari Hope Inn and Suites Management pada tanggal 3 Mei 2024
Dear Nancy,Thank you for bringing this to our attention. We apologize for the lapse in cleanliness in your room. This does not reflect our standards, and we take your feedback seriously. We'll address these issues with our housekeeping team to ensure our cleaning protocols are followed diligently. We're glad you found our front desk staff to be friendly and informative, and we appreciate your understanding. Your satisfaction is important to us, and we hope to have the opportunity to make it right on your next visit. If there's anything else we can do to improve your experience, please don't hesitate to let us know.Thank You,Hope Inn and Suites Management

10/10 Sangat Bagus

Mindy

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 1 malam pada bulan April 2024
Tanggapan dari New Hope Inn and Suites Management pada tanggal 2 Mei 2024
Dear Mindy,We are delighted to receive your All-Star Vote! - Thank you very much! It feels great to know that our accommodation met all your needs. It was a pleasure to host you, and we look forward to hosting you in New Hope Inn and Suites many more times.Thank You,New Hope Inn and Suites Management

6/10 Cukup Baik

ariane

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Tidak Disukai: Fasilitas
clean, staff was very accommodating and very nice. what you would expect from a motel
Menginap 1 malam pada bulan April 2024
Tanggapan dari New Hope Inn and Suites Management pada tanggal 30 Apr 2024
Dear Ariane,We're delighted to hear that you found our motel to be clean and that our staff was accommodating and friendly during your stay. Providing a clean and welcoming environment for our guests is a top priority, and we're glad that we met your expectations in this regard. Your satisfaction is important to us, and we strive to deliver the level of service you expect. Thank you for choosing to stay with us, and we hope to welcome you back for another pleasant stay in the future! If there's anything else we can do to enhance your experience, please don't hesitate to let us know.Thank You,New Hope Inn and Suites Management

10/10 Sangat Bagus

Katherine, Bangor

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
This is our second time staying and it was convenient to the town of New Hope and Lahaska
Menginap 2 malam pada bulan April 2024
Tanggapan dari New Hope Inn and Suites Management pada tanggal 30 Apr 2024
Dear Kathrine,We're thrilled to welcome you back for your second stay with us! It's fantastic to hear that our location near the towns of New Hope and Lahaska continues to meet your needs and provide convenience during your visit. We appreciate your continued patronage and are delighted to have you as our guest once again. Thank you for choosing to stay with us, and we look forward to providing you with another enjoyable experience. If there's anything specific you'd like us to do to ensure your stay is even better than the last, please don't hesitate to let us know. We're here to make your visit memorable and hassle-free!Thank You,New Hope Inn and Suites Management

8/10 Bagus

Pete

Menginap 2 malam pada bulan April 2024
Tanggapan dari New Hope Inn and Suites Management pada tanggal 15 Mei 2024
Dear Pete,Thank you so much for awarding us a positive rating for your stay at our hotel. You have brought a smile to our faces. We hope you will stay with us again soon!Thank You,New Hope Inn and Suites Management

8/10 Bagus

Jacquelyn

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
We liked the clean comfortable beds. We enjoyed the great hot breakfast available. It was an enjoyable visit to New Hope, P.A.
Menginap 1 malam pada bulan April 2024
Tanggapan dari New Hope Inn and Suites Management pada tanggal 22 Apr 2024
Dear Jacquelyn,We're delighted to hear that you enjoyed your visit to New Hope, P.A. and that you found our clean, comfortable beds and hot breakfast to your liking! Providing a comfortable and enjoyable experience for our guests is our top priority, and we're thrilled that we could contribute to your positive experience. Thank you for your kind words, and we hope to welcome you back for another great stay in the future! If there's anything else we can do to assist you, please don't hesitate to let us know.Thank You,New Hope Inn and Suites Management

8/10 Bagus

Arthur

Menginap 1 malam pada bulan April 2024
Tanggapan dari New Hope Inn and Suites Management pada tanggal 10 Mei 2024
Dear Arthur,Thank you so much for awarding us a positive rating for your stay at our hotel. You have brought a smile to our faces. We hope you will stay with us again soon!Thank You,New Hope Inn and Suites Management

10/10 Sangat Bagus

paul

Disukai: Staf & layanan, kondisi & fasilitas properti
Very quiet and good location
Menginap 1 malam pada bulan April 2024
Tanggapan dari New Hope Inn and Suites Management pada tanggal 25 Apr 2024
Dear Paul,We're delighted you enjoyed the peaceful atmosphere and convenient location during your stay with us! Providing a quiet environment for guests to relax and unwind is one of our top priorities. Thank you for choosing our hotel, and we hope to welcome you back for another peaceful stay in the future. Please let us know if there's anything else we can do to make your next visit even more enjoyable!Thank You,New Hope Inn and Suites Management

6/10 Cukup Baik

James, New Port Richey

Tidak Disukai: Staf & layanan
The property was adequate. They advertised a free breakfast buffet. There was nothing ready on a Sunday morning. The one person in charge of getting it ready was late by quite a bit and then proceeded to tell everyone as they entered that breakfast was not ready and it would be another 15 minutes. The toaster did not work. Lighting was poor. Otherwise the room was fine and clean. Location was good and convenient.
Menginap 1 malam pada bulan April 2024
Tanggapan dari New Hope Inn and Suites Management pada tanggal 18 Apr 2024
Dear James,We apologize for the inconvenience you experienced with our breakfast service during your stay. Providing a seamless and satisfying experience, including breakfast, is essential to us, and we regret that we fell short of your expectations in this regard. Your feedback is valuable, and we'll use it to address the issues you mentioned and make improvements moving forward. Thank you for bringing these matters to our attention, and we appreciate your understanding. We're glad you found the room clean and the location convenient. If you decide to give us another chance in the future, we'll do our best to ensure a more enjoyable experience for you. If there's anything else we can do to enhance your stay next time, please don't hesitate to let us know.Thank You,New Hope Inn and Suites Management

10/10 Sangat Bagus

Suzanne

Bepergian dalam rombongan
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Nice setting at a reasonable price.
Menginap 1 malam pada bulan April 2024
Tanggapan dari New Hope Inn and Suites Management pada tanggal 18 Apr 2024
Dear Suzanne,We're delighted to hear that you enjoyed the setting of our hotel at a reasonable price! Providing a comfortable and affordable experience for our guests is important to us, and we're thrilled that you found value in your stay with us. Thank you for your kind words, and we hope to have the pleasure of welcoming you back for another enjoyable stay in the future! If there's anything else we can do to make your next visit even better, please don't hesitate to let us know.Thank You,New Hope Inn and Suites Management

10/10 Sangat Bagus

Lori

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
This place is a little gem. We stayed here b/c it was getting late and we didnt want to drive home. We were at New Hope, this hotel is about 10 minutes away and was around $100 a night. Check in was smooth and the beds were very comfortable. We just had a standard room with a King size bed so nothing extraordinary. The next morning they had a stanard complimentary breakfast muffins, eggs, juice etc. Outside they have a pool aria with a outside bar and a large seating area. It was still to cold for this to be open so we are going to go back during warmer weather to check out the pool.
Menginap 1 malam pada bulan Maret 2024
Tanggapan dari New Hope Inn and Suites Management pada tanggal 18 Apr 2024
Dear Lori,We're thrilled to hear that you found our hotel to be a little gem during your stay! We strive to provide a comfortable and convenient experience for our guests, and we're delighted that we met your expectations. It's lovely that you enjoyed the smooth check-in process, comfy beds, and complimentary breakfast. We can't wait for you to return to enjoy our pool area and outside bar during warmer weather. Thank you for choosing to stay with us, and we look forward to welcoming you back for another enjoyable stay in the future! If there's anything else we can do to make your next visit even better, please don't hesitate to let us know.Thank You,New Hope Inn and Suites Management

10/10 Sangat Bagus

robert

Bepergian bersama teman
Disukai: Fasilitas
Has a time beautiful area and hotel
Menginap 1 malam pada bulan April 2024
Tanggapan dari New Hope Inn and Suites Management pada tanggal 18 Apr 2024
Dear Robert,We're delighted you found our hotel and its surroundings beautiful! We aim to provide a serene and picturesque environment for our guests, and we're thrilled that you enjoyed your time with us. Thank you for your kind words, and we hope to have the pleasure of welcoming you back for another wonderful stay in the future! If there's anything else we can do to make your next visit even better, please don't hesitate to let us know.Thank You,New Hope Inn and Suites Management

8/10 Bagus

Rachel

Bepergian bersama hewan peliharaan
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Not bad for the price. Easy to get to river with Uber
Menginap 1 malam pada bulan April 2024
Tanggapan dari New Hope Inn and Suites Management pada tanggal 16 Apr 2024
Dear Rachel,We're pleased to hear that you found value in your stay with us and that our location made it convenient for you to access the river with Uber. Providing a comfortable and accessible experience at a reasonable price is vital to us, and we're delighted that we could meet your expectations. Thank you for choosing us, and we hope to have the opportunity to host you again in the future for another enjoyable stay!Thank You,New Hope Inn and Suites Management

10/10 Sangat Bagus

Edward

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
great
Menginap 1 malam pada bulan April 2024
Tanggapan dari New Hope Inn and Suites Management pada tanggal 12 Apr 2024
Dear Edward,We're thrilled to hear that you had a great experience! If you have any further feedback or anything else we can assist you with, please don't hesitate to let us know. We look forward to welcoming you back for another great stay in the future!Thank You,New Hope Inn and Suites Management

10/10 Sangat Bagus

Jenny

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 1 malam pada bulan April 2024
Tanggapan dari New Hope Inn and Suites Management pada tanggal 11 Apr 2024
Dear Jenny,We are delighted to receive your All-Star Vote! - Thank you very much! It feels great to know that our accommodation met all your needs. It was a pleasure to host you, and we look forward to hosting you in New Hope Inn and Suites many more times.Thank You,New Hope Inn and Suites Management

10/10 Sangat Bagus

Candido

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 2 malam pada bulan Maret 2024
Tanggapan dari New Hope Inn and Suites Management pada tanggal 4 Apr 2024
Dear Candido,Thank you for a Perfect Score Rating on your New Hope Inn and Suites stay.  We are glad you enjoyed your stay at our hotel.  We are pleased to learn that our efforts are being appreciated.  We would love to host you again for your next visit.Thank You,New Hope Inn and Suites Management

10/10 Sangat Bagus

Matthew, South Setauket

Bepergian bersama teman
The location was very clean and quiet. They cared for the property and offered stay in options with the food and bar service. It was also a quick drive into downtown New Hope or Lambertville. I would stay here again
Menginap 3 malam pada bulan Maret 2024
Tanggapan dari New Hope Inn and Suites Management pada tanggal 3 Apr 2024
Dear Matthew,We're delighted to hear that you found our location clean and tranquil and that our team's care for the property was evident during your stay. It's lovely to know that you appreciated our stay-in options for food and bar service and our convenient proximity to downtown New Hope and Lambertville. Thank you for your kind words, and we can't wait to welcome you back for another enjoyable stay in the future!Thank You,New Hope Inn and Suites Management

8/10 Bagus

Dillon

Menginap 1 malam pada bulan Maret 2024
Tanggapan dari New Hope Inn and Suites Management pada tanggal 19 Apr 2024
Dear Dhillon,Thank you for taking the time to leave us a rating.  We can't wait to have you back for another visit soon!Thank You,New Hope Inn and Suites Management

10/10 Sangat Bagus

Johanna

Bepergian dalam rombongan
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Great stay and awesome breakfast!! Will be back!
Menginap 1 malam pada bulan Maret 2024
Tanggapan dari New Hope Inn and Suites Management pada tanggal 28 Mar 2024
Dear Johanna,We're thrilled you had a great stay with us and enjoyed our fantastic breakfast! Your satisfaction is our top priority, and we're delighted to know that we exceeded your expectations. We can't wait to welcome you back for another fantastic experience in the future. If there's anything else we can do to make your next stay even more enjoyable, please don't hesitate to let us know. Thank you for choosing to stay with us, and we look forward to seeing you again soon! Safe travels!Thank You,New Hope Inn and Suites Management

10/10 Sangat Bagus

allen

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
was good
Menginap 2 malam pada bulan Maret 2024
Tanggapan dari New Hope Inn and Suites Management pada tanggal 28 Mar 2024
Dear Allen,We're glad to hear that you found some aspects of your stay to be satisfactory. Your feedback is important to us, and we're committed to continuously improving our services to ensure a great experience for all our guests. If there's anything specific you enjoyed or if there are areas where we can further enhance your experience in the future, please feel free to share. Thank you for choosing to stay with us, and we look forward to welcoming you back for an even better stay next time!Thank You,New Hope Inn and Suites Management

6/10 Cukup Baik

John

Disukai: Staf & layanan
Tidak Disukai: Kondisi & fasilitas properti
Menginap 2 malam pada bulan Maret 2024
Tanggapan dari New Hope Inn and Suites Management pada tanggal 28 Mar 2024
Dear John,Thank you for rating your stay at  New Hope Inn and Suites.  We are glad to learn that your stay at our New Hope Inn and Suites Hotel was good; however, we would love to know how we could've improved your experience.  Don't hesitate to contact us to provide more details about your experience so we can continue improving our product and service.Thank You,New Hope Inn and Suites Management

10/10 Sangat Bagus

Charles

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
The free breakfast was wonderful!
Menginap 2 malam pada bulan Maret 2024
Tanggapan dari New Hope Inn and Suites Management pada tanggal 27 Mar 2024
Dear Charles,We're delighted you enjoyed the complimentary breakfast during your stay! Providing a satisfying breakfast experience is essential to us, and we're glad it met your expectations. If you have any other feedback or if there's anything else we can assist you with, please feel free to let us know. We appreciate your kind words and hope to welcome you back for another enjoyable stay in the future!Thank You,New Hope Inn and Suites Management

4/10 Buruk

Jeremy

Bepergian bersama teman
Tidak Disukai: Staf & layanan, fasilitas, kondisi & fasilitas properti
Place is a run down motel with a pretty face in front. They redid the lobby and restaurant in front while the back is terrible. Dog barking in another room at random times all through out the night. An outlet with 2 lamps plugged into it didn’t work including the light next to the bed. View of a decrepit tennis court. Check in staff was less than pleasant. They know the outlet doesn’t work because the mini split ac/heater is plugged into a free floating rigged metal outlet box just laying on the floor with the romex wire coming out of the wall (crazy). That same mini split also sounded like it was going to explode at random times throughout the night. Uhhh yeah, I’d suggest a different place.
Menginap 1 malam pada bulan Maret 2024
Tanggapan dari New Hope Inn and Suites Management pada tanggal 27 Mar 2024
Dear Jeremy,We sincerely apologize for the negative experience you had during your stay. It's disheartening to hear about the issues with cleanliness, maintenance, and noise disturbances. Your feedback is valuable, and we will address these concerns with our team to ensure improvements are made promptly. Please know that this does not reflect the standard of service and quality we strive to provide to our guests. We understand your frustration and regret that we fell short of your expectations. If you would like to discuss your experience further or if there's anything we can do to make it right, please don't hesitate to contact us directly.  Your comfort and satisfaction are important to us, and we hope to have the opportunity to regain your trust in the future.Sincerely,New Hope Inn and Suites Management

10/10 Sangat Bagus

Patricia

Bepergian dalam rombongan
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
The beds were extremely comfortable! Like sleeping on a cloud. The facility was clean and well maintained.
Menginap 1 malam pada bulan Maret 2024
Tanggapan dari New Hope Inn and Suites Management pada tanggal 27 Mar 2024
Dear Patricia,We're thrilled to hear that you had a comfortable stay with us! Providing a restful and clean environment for our guests is our top priority, and we're delighted that you found our beds to be extremely comfortable and our facility well-maintained. Your comfort and satisfaction are important to us, and we hope to welcome you back for another relaxing stay!  If there's anything else we can do to enhance your experience, please don't hesitate to let us know.Thank You,New Hope Inn and Suites Management

10/10 Sangat Bagus

Ysmael

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Me and my wife stayed here for st patricks day weekend and it was great. So close to peddlers village. We enjoyed the bar and the complimentary breakfast aswell. We cant eait to come back in the summer
Menginap 2 malam pada bulan Maret 2024
Tanggapan dari New Hope Inn and Suites Management pada tanggal 20 Mar 2024
Dear Ysmael,Thank you for choosing to spend the weekend of St. Patrick's Day with us! We're delighted you and your wife had a great stay.  Our proximity to Peddler's Village added to your experience, and you enjoyed our bar and complimentary breakfast. We can't wait to welcome you back in the summer for another fantastic stay!  If there's anything we can do to make your next visit even more enjoyable, please don't hesitate to let us know.Thank You,New Hope Inn and Suites Management

8/10 Bagus

Pamela

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan
The room was comfortable. bed was comfortable. outside looked like a motel and had to walk outside in rain to bring up bags.
Menginap 2 malam pada bulan Maret 2024
Tanggapan dari New Hope Inn and Suites Management pada tanggal 16 Mar 2024
Dear Pamela,We're pleased to hear that you found the room comfortable and the bed to your liking.  However, we apologize for any inconvenience caused by the exterior appearance of our property, resembling a motel, and the inconvenience of bringing up your bags in the rain.  Your feedback is important to us, and we will consider it as we strive to improve our guests' experiences.  If there's anything else we can do to enhance your stay in the future, please don't hesitate to let us know.  We appreciate your understanding and hope to welcome you back again soon.Thank You,New Hope Inn and Suites Management

8/10 Bagus

Connie

Menginap 2 malam pada bulan Maret 2024
Tanggapan dari New Hope Inn and Suites Management pada tanggal 2 Apr 2024
Dear Connie,Thank you so much for awarding us a positive rating for your stay at our hotel. You have brought a smile to our faces. We hope you will stay with us again soon!Thank You,New Hope Inn and Suites Management

8/10 Bagus

Lourdes

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
.
Menginap 1 malam pada bulan Maret 2024
Tanggapan dari New Hope Inn and Suites Management pada tanggal 12 Mar 2024
Dear Lourdes,Thank you for staying with us when you visited New Hope Inn and Suites.  It makes me happy to hear that you enjoyed your stay.  We hope to be able to host you again soon at New Hope Inn and Suites!Thank You,New Hope Inn and Suites Management

8/10 Bagus

Shawn

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Like how close it is to downtown New Hope. Like the bar within the hotel and the bartender. Rooms are decent for the price. The shower isn’t the best as the shower head is low for me but not a big deal.
Menginap 1 malam pada bulan Maret 2024
Tanggapan dari New Hope Inn and Suites Management pada tanggal 11 Mar 2024
Dear Shawn,We're delighted to hear that you enjoyed our convenient location near downtown New Hope and that you appreciated the hotel bar and bartender.  It's great to know that you found our rooms decent for the price.  We apologize for any inconvenience caused by the low showerhead, and we appreciate your understanding.  Your feedback is valuable, and we'll consider it as we strive to improve our amenities.  Thank you for your kind words, and we look forward to welcoming you back for another enjoyable stay in the future.  Thank you for choosing us for your accommodation needs!Thank You,New Hope Inn and Suites Management

10/10 Sangat Bagus

Jacqueline

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
The inn was beautiful and immaculate . Piano bar on Thursday I enjoyed immensely. Karaoke on Friday was bringing back beautiful memories. Yes I would 1000 percent recommend it. Staff was so amazing. You couldn't ask for better. In fact we extended our stay 2 days 💜
Menginap 1 malam pada bulan Maret 2024
Tanggapan dari New Hope Inn and Suites Management pada tanggal 5 Mar 2024
Dear Jacqueline,Thank you for your wonderful review!  We're thrilled to hear that you found our inn beautiful and immaculate and that you enjoyed the piano bar on Thursday and karaoke on Friday.  It's fantastic to know that you had such a memorable and enjoyable experience during your stay.  We're grateful for your kind words about our staff, and we're delighted that they were able to make your stay even better.  We appreciate your recommendation and are thrilled that you extended your stay for an additional two days.  We can't wait to welcome you back for another amazing experience in the future!Thank You,New Hope Inn and Suites Management

10/10 Sangat Bagus

DAMEION

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Nice area large property safe and clean
Menginap 1 malam pada bulan Februari 2024
Tanggapan dari New Hope Inn and Suites Management pada tanggal 27 Feb 2024
Dear Dameion,Thank you for sharing your positive impressions!  We're pleased to hear that you enjoyed the nice area, and large property, and felt that it was safe and clean.  Creating a welcoming and secure environment for our guests is important to us, and we're glad we could provide that during your stay.  If there's anything specific you appreciate or if there's anything else we can do to enhance your experience, please let us know.  We appreciate your feedback and hope to have the pleasure of welcoming you back in the future!Thank You,New Hope Inn and Suites Management

10/10 Sangat Bagus

Melissa

Menginap 1 malam pada bulan Februari 2024
Tanggapan dari New Hope Inn and Suites Management pada tanggal 27 Feb 2024
Dear Melissa,We are always pleased to receive feedback from our guests about their stay with us at New Hope Inn and Suites, and we are excited to see your PERFECT score rating.  We are glad to learn that our accommodations met all your needs and you left satisfied with your stay.  Thank you so much for choosing to stay with us while visiting New Hope Inn and Suites!Thank You,New Hope Inn and Suites Management

8/10 Bagus

Todd

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan Februari 2024
Tanggapan dari New Hope Inn and Suites Management pada tanggal 26 Feb 2024
Dear Todd,Thank you so much for awarding us a positive rating for your stay at our hotel.  You have brought a smile to our faces.  We hope you will stay with us again soon!Thank You,New Hope Inn and Suites Management

10/10 Sangat Bagus

Kathryn

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Dog friendly
Menginap 2 malam pada bulan Februari 2024
Tanggapan dari New Hope Inn and Suites Management pada tanggal 26 Feb 2024
Dear Kathryn,We're delighted to hear that you appreciated our dog-friendly policy during your stay!  Providing a welcoming environment for our furry friends is important to us, and we're glad that you and your pet felt comfortable during your time with us.  We look forward to welcoming you both back for another enjoyable stay in the future.Thank You,New Hope Inn and Suites Management

4/10 Buruk

k

Bepergian bersama keluarga
Tidak Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Our room was dirty and overpriced. The layout was more like a motel. Elevator didn't go to all floors. Breakfast was okay but they ran out an didn't replace items.
Tanggapan dari New Hope Inn and Suites Management pada tanggal 22 Feb 2024
Dear k,We apologize for the inconvenience and disappointment you experienced during your stay.  It's disheartening to hear about the cleanliness issues, pricing concerns, and the layout not meeting your expectations.  We take these matters seriously and will address them with our team to ensure improvements are made.Regarding the breakfast issues, we apologize for the lack of replenishment of items and any inconvenience caused.  Your feedback is important, and we will use it to make necessary adjustments to enhance our services.We appreciate you bringing these issues to our attention, and we regret that we fell short of providing you with a positive experience.  If you choose to stay with us again, we will strive to make your next visit more enjoyable.  Thank you for your valuable feedback.Sincerely,New Hope Inn and Suites Management

8/10 Bagus

Traveler terverifikasi

Disukai: Kebersihan, kondisi & fasilitas properti, kenyamanan kamar
Very clean and quiet. Bartender was wonderful. No breakfast left at 9:45, had to go elsewhere.
Menginap 1 malam pada bulan Februari 2024
Tanggapan dari New Hope Inn and Suites Management pada tanggal 20 Feb 2024
Dear Guest,We're thrilled to hear that you enjoyed our clean and quiet atmosphere, and we appreciate your compliments regarding our bartender.  Your satisfaction is our priority, and we apologize for any inconvenience regarding breakfast availability.  We'll address this with our team to ensure better timing and availability for future guests.  Thank you for your valuable feedback, and we hope to have the opportunity to welcome you back for another enjoyable stay!Thank You,New Hope Inn and Suites Management

8/10 Bagus

Isabel

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
The room was very nice and the beds were most comfortable. The towels were also nice. They leave you soap, shampoo, conditioner and hand lotion in small sizes, but enough for each night. The front desk is most helpful. The only thing I wish was different is that I would like the main lobby closer, instead of a motel layout. Other than that, it is a great and affordable place.
Menginap 1 malam pada bulan Februari 2024
Tanggapan dari New Hope Inn and Suites Management pada tanggal 20 Feb 2024
Dear Isabel,Thank you for your wonderful review!  We're delighted to hear that you found our rooms comfortable and well-equipped, and that our amenities met your needs.  Our team works hard to ensure every guest has a pleasant stay, and we're thrilled that our front desk staff were able to assist you.  Your feedback about the layout is duly noted, and we'll certainly take it into consideration as we strive to improve our guests' experiences.  We appreciate your kind words and hope to welcome you back soon for another great stay!Thank You,New Hope Inn and Suites Management

10/10 Sangat Bagus

Kyle

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Good value
Good value, reasonable breakfast, comfortable bed
Menginap 1 malam pada bulan Februari 2024
Tanggapan dari New Hope Inn and Suites Management pada tanggal 20 Feb 2024
Dear Kyle,We're delighted to hear that you enjoyed your stay with us!  Thank you for recognizing our efforts to provide good value, a satisfying breakfast, and comfortable accommodations.  Your satisfaction is our priority, and we're thrilled that we could meet your expectations.  We look forward to hosting you again for another enjoyable experience in the future!Thank You,New Hope Inn and Suites Management

6/10 Cukup Baik

Joseph M

Tidak Disukai: Kondisi & fasilitas properti
Menginap 1 malam pada bulan Februari 2024
Tanggapan dari New Hope Inn and Suites Management pada tanggal 15 Feb 2024
Dear Joseph,Thank you for leaving us a rating of your stay with us at New Hope Inn and Suites.  We work tirelessly to ensure our guests experience the best hospitality in New Hope Inn and Suites.  We also wish you could elaborate on your experience, especially where we went wrong.  We aim to provide a memorable stay, so your review helps us identify where we lack.  We hope you enjoyed our amenities and hope that you choose us again on your next visit. Thank You,New Hope Inn and Suites Management

6/10 Cukup Baik

Ann Teresa

Bepergian bersama teman
Disukai: Staf & layanan
Tidak Disukai: Fasilitas, kondisi & fasilitas properti
Staff was nice but the property and rooms are very outdated
Menginap 1 malam pada bulan Februari 2024
Tanggapan dari New Hope Inn and Suites Management pada tanggal 7 Feb 2024
Dear Ann Teresa, We appreciate your kind remarks about our staff.  Ensuring guest comfort is our priority. Regarding the property and rooms, we're dedicated to continuous improvement and are currently reviewing plans for renovations to enhance our guests' experiences.  Your feedback is invaluable as we strive to modernize and elevate our facilities to meet the evolving needs of our guests.  We hope you'll consider staying with us again in the future to experience the positive changes firsthand.  Thank you for sharing your insights.Thank You,New Hope Inn and Suites Management