2/10 Sangat Buruk
Karen Aurora
Bepergian bersama teman
3 Jan 2026
Tidak Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
Total tourist trap, will get you with the name. This place is a total scam, the standard room is dark and dungeon-like with very low ceilings, if you don’t like enclosed spaces do not choose that room. The “deluxe” room looks like a regular hotel room but it is $30 more a night to upgrade. The service is horrendous, front desk people are rude and will hang up on you when you have a question about something they know they’re scamming you on. When they charged me for incidentals instead of it being a hold it went through and got charged to my credit card. I had to call and spend 30 minutes on the phone and be transferred to two different people in order for it to be resolved and I hope my refund will appear in a few days without having to call back. I was charged one destination fee for part of my stay and a different fee for the second part of my stay which I booked later when I decided to extend my trip by a couple of nights. Apparently the destination fee increased right before I extended my stay, which again, sounds like a total scam to me. Destination fee includes water, wifi, and coffee. Those are things that most hotels don’t charge for, so there’s another upcharge. Hotel lobby is beautiful, rooms are small and outdated hallways are old. Overall spend the extra money on a reliable and all around beautiful property that isn’t try to get your money every way they can.
Karen Aurora
Menginap 3 malam pada bulan Desember 2025
