Find hotels in New Point, VA from Rp1.105.905

"Front desk staff was excellent in customer service. However, my room wasn’t clean on arrival. Dirty wall, bed and a dead cockroach on the carpet. Room wasn’t not well maintained. Blackout drapes were broken. The bathroom had no towels and amenities were not stocked completely. Missing shampoo. Dirt on side of bed."

"The room was clean and comfortable. The propert was well maintained the staff was efficient and friendly"

"Room is clean,"

"Not enough on the menu"

"When I chose this location I chose it bc it stated breakfast is included it is not. There is a Starbucks/cafe area where you can order food however you’re better off going off site for better prices. Room was clean however tv turns on at max volume so you have to hurry up and turn it down. Pool area was clean but water was freezing. "

"Clean room, great customer service will stay again!!! Highly recommend this hotel!"

"After I left the hotel, I realized that I had left a small pair of earrings behind. I checked out two days ago and just now called the front desk, but I was referred to a Lost and Found website, where I have already registered the earrings. The front desk person refused to take a description of the earrings, check with housekeeping, or even take my contact information. I got the feeling that standard procedure was all that mattered, not a caring attitude in helping me get my belongings back."

"Check in was not available at the scheduled time (3pm). They were short staffed and housekeeping was behind on rooms. I wasn’t able to check in until close to 8pm. The front desk clerk did extend my checkout by 2 hours. But, I still feel the check in process was unacceptable—especially since I came from out of town."

"No breakfast as advertised online.The same people hang out, grill, drink and are extremely loud outside almost every night. I saw more roaches then I needed to. Had to switch rooms because first one smelled and had a bad leak. I'll stop there. Just not a good experience for me and my daughter who is only 3."