Hotel dekat New Port Pass

"Great service. "

"Charging $20 to check in 30 minutes early is why I won’t use this company again. Corporate greed! What happened to old fashioned common sense. The room is available. I told the lady at the counter we just want to drop our bags off and we won’t be back until midnight. We were the only people in the whole complex. She said it was policy. Best Western lost a customer for life!!"

"The rooms were very clean and staff continually dried the lobby floor allsay and night so nobody woukd trip from the wetness everyone was bringing in from the pool and beach. Staff welcomed us each time we entered the hotel and wished us fun on the beach when they noticed we were headed that way. The pull out bed in one of my rooms was broken and as soon as i let them know, they offered me another room. I did decline the offer cuz my 7 year old and 11 year old boys wanted to sleep on the...

"Great location. Wonderful staff. Needs a bit of updating but they will get there! Great place for families with older kids. We could let teens kids go to beach and we could still them. pool overlooking the beach. All the staff we meet were very nice and helpful. This was our first time there but we will come back"

"I stay here every time I go to whitecap beach and it’s always a great stay! Staff is always pleasant, abr complimentary breakfast is great. The only down side is they had no clean towels to spare but it’s not a huge deal. I highly recommend it here."

"Yes"

"Good but can be better"

"had to request a towel change three times Bathroom had outbreak of flying ants/termites...DISGUSTING!! had to request spraying twice, when it was done, same thing next night. Was told that Maintenance would not be back for two days to fix a running toilet. How can a hotel not have maintenance for two days??"

"Room was great and very clean. Excellent location being so close to the marina and fishing. A few outside chairs would be nice as well as an equipment washdown area for waders etc. 5 stars!!!!"

"PLEASE READ AND BELIEVE THESE NEGATIVE REVIEWS… I decided to give it a go, thinking that it couldn’t be me, it’s not that bad as they say. IT 100% IS that bad. The sheets were stained, sandy and strands of hair. The floor was disgusting, accidentally dropped water on the floor, used a towel to clean it up and the towel was black! My son’s feet were black. Those floors have not seen a mop in I don’t know how long. Carpet was equally questionable. There was a roach (marijuana rolled) on the...

"Very poor overall"

"Breakfast 6 out of 10"

"Room was clean, not enough pillows and blankets were limited.. lady that checked us in was not hospitable...asked for my card swiped I asked what was this for she said $20 a day didn't give me a heads up before she swiped. I understand but at least give me a heads up. Maybe she was busy or a bad day, but I am not staying there agian. Breakfast was what we were hoping would be great as usual but didn't. "

"Clean room "

"Hotel under renovation"

"I am deeply disappointed in my recent stay. The level of distress I experienced is detailed in a letter provided to the staff, outlining a "living nightmare" scenario that no guest should endure. The Hyatt brand usually stands for quality, but this location failed on every front. I expect a formal follow-up regarding the grievances previously cited."

"Great room every clean linen sheets towels great smell"

"Staff is always courteous, room was clean. Breakfast good "

"Terrible hotel, I don't recommend it"