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"The double room I booked was not available upon check in. They gave me 2 queen rooms instead for the night. The next day we were to move to the double room, and had to wait an additional hour until it was ready. The staff made the entire situation more confusing than it needed to be, and was very disappointed with my stay."

"Dirty rooms, and staff never informed me of a $25 credit that I had daily "

"All good"

"Great location, room wasn't as advertised in pictures hotel staff did not offer to let us switch to a different room"

"It’s ok"

"All the major characteristics were excellent or very good. Restaurant was especially convenient and reasonably priced. Staff friendly and welcoming, especially my maid who made a point of cleaning my room during the hour I spent at breakfast. And, you can’t beat the midtown Manhattan location, particularly if you’re traveling by train."

"We noticed no coffee or hot water in the rooms"

"Room is clean. Location is perfict, very convenient."

"Stayed in room 4012 and just the overall feel is outdated. My buddie was in 3909 and his tv stand Was falling apart. Elevator make so crazy sounds. Just old and outdated type of place"