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Ulasan untuk The Shelburne Sonesta New York

4 out of 5
The Shelburne Sonesta New York
303 Lexington Avenue, New York, NY

Ulasan

8,4

Sangat Baik

Penilaian 10 - Sangat Bagus. 726 dari 1375 ulasan" "
Penilaian 8 - Bagus. 358 dari 1375 ulasan" "
Penilaian 6 - Cukup Baik. 147 dari 1375 ulasan" "
Penilaian 4 - Buruk. 81 dari 1375 ulasan" "
Penilaian 2 - Sangat Buruk. 63 dari 1375 ulasan" "

8,8/10

Kebersihan

8,8/10

Staf & layanan

7,6/10

Fasilitas

8,2/10

Kondisi & fasilitas properti

8,2/10

Ramah lingkungan

Ulasan

10/10 Sangat Bagus

David

Bepergian dalam rombongan
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Good place to stay that is affordable compared to its nearby peers. Easy walk to Grand Central Terminal for quick access anywhere else in the city.
Menginap 3 malam pada bulan April 2024

10/10 Sangat Bagus

steve

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Great place. Convenient, clean and friendly!
Menginap 2 malam pada bulan April 2024
Tanggapan dari Customer Service pada tanggal 29 Apr 2024
Steve, it's delightful to hear that you appreciated your stay at The Shelburne Sonesta New York. Our team will continue striving to offer a convenient, pristine, and welcoming environment to all of our guests. We can't wait for you to experience our revamped restaurant and upcoming rooftop addition in your future visits. Thank you for your commendable review!

10/10 Sangat Bagus

Alex

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Lovely staff, big rooms, good location.
Menginap 2 malam pada bulan April 2024
Tanggapan dari Customer Service pada tanggal 29 Apr 2024
Alex, thank you for the glowing feedback about your stay at The Shelburne Sonesta New York. We're thrilled that the size of our rooms, our prime location, and fantastic team members contributed to your experience. As you pointed out, we're eagerly anticipating the opening of our restaurant and rooftop—these amenities are crafted to elevate the guest experience. Looking forward to welcoming you back when they open for more enjoyable experiences.

10/10 Sangat Bagus

Lisa

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Staff were friendly and it was convenient to get stound
Menginap 3 malam pada bulan April 2024
Tanggapan dari Customer Service pada tanggal 28 Apr 2024
Lisa, we're thrilled to hear that The Shelburne Sonesta New York provided you with a comfortable stay. Our exceptional team members are always at hand to offer a friendly experience and easy access to the city's attractions. The restaurant will open soon, and we are excited about the upcoming Rooftop launch in summer 2024. We'd be delighted to welcome you back for another pleasant visit.

6/10 Cukup Baik

cara

For the first night, I was given a small and fairly unclean room. The chair was even broken! I complained to the manager the next morning and was moved to a much nicer room on the same floor for the second night.
Menginap 2 malam pada bulan April 2024
Tanggapan dari Customer Service pada tanggal 28 Apr 2024
Cara, it's regrettable to hear about your initial experience regarding your room cleanliness and maintenance. It's encouraging, however, to learn our manager was able to assist with a room change to enhance your stay. We appreciate your patience and your feedback will guide us in our continual efforts to refine our services. We hope for the chance to deliver the full quality experience you deserve in the future.

10/10 Sangat Bagus

Ekaterine

Traveler bisnis
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Nice upgrade. Excellent service.
Menginap 1 malam pada bulan April 2024
Tanggapan dari Customer Service pada tanggal 27 Apr 2024
Ekaterine, it's delightful to read about your positive experience at The Shelburne Sonesta New York. We're pleased you appreciated your upgrade and found our service to be exceptional. We're also excited to share about our upcoming restaurant opening and look forward to the debut of our rooftop in Summer 2024. We hope to welcome you back soon to experience these new additions.

10/10 Sangat Bagus

Joshua, Plainville

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Wonderful staff; pride of ownership and service; some of the best hospitality and accommodation in the City.
Menginap 1 malam pada bulan April 2024
Tanggapan dari Customer Service pada tanggal 27 Apr 2024
Joshua, it's a delight to know that you had an exceptional experience at The Shelburne Sonesta New York. We're thrilled that our team members and dedication to service left such a positive impression. Our unique dining experiences await their reopening dates and we can't wait to bring them into your stay next time you visit. Appreciate your recognition of our hospitality and accommodations. Looking forward to your return.

10/10 Sangat Bagus

MARCO, Orlando

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
The Hotel is very well located and very easy to walk around NYC. Staff were outstanding always making sure to greeting when we were getting in or out. I can't say too much about the room because we were privileged to be upgraded to a penthouse apartment which was pretty remarkable for us...
Menginap 1 malam pada bulan April 2024
Tanggapan dari Customer Service pada tanggal 25 Apr 2024
Marco, we're overjoyed to hear you enjoyed your experience at The Shelburne Sonesta New York. We pride ourselves on our convenient location and our team members' exceptional service. It's wonderful to know you appreciated the upgrade to our premium penthouse apartment. We're eager to welcome you back, perhaps in time for the opening of The Shelburne Rooftop or The Shelburne Restaurant!

6/10 Cukup Baik

Tom

If you’re booking this hotel, it’s got to be because of its location. Everything else is just about average.
Menginap 2 malam pada bulan April 2024
Tanggapan dari Customer Service pada tanggal 24 Apr 2024
Tom, it's true our establishment is well-situated, and many guests enjoy this aspect. We're grateful for your constructive feedback and continually strive to elevate guest experiences. The upcoming openings of our restaurant and rooftop features will certainly enhance our offerings. Thank you for choosing us, we hope to welcome you back in the future to experience these improvements.

10/10 Sangat Bagus

Heather

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
AMAZING! Coming back in summer!
Menginap 2 malam pada bulan April 2024
Tanggapan dari Customer Service pada tanggal 23 Apr 2024
Heather, it's wonderful to hear you had an amazing stay at The Shelburne Sonesta New York! We are thrilled to know you're planning to return in the summer and we eagerly look forward to making your visit just as memorable.

10/10 Sangat Bagus

Nitzan, Danville

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Great location. Free bottle water
Menginap 2 malam pada bulan April 2024
Tanggapan dari Customer Service pada tanggal 21 Apr 2024
Thank you for this wonderful review, Nitzan!We're excited to know your time at The Shelburne Sonesta New York was so enjoyable! We endeavor to offer an excellent experience for all of our guests so we're glad you were able to take advantage of our convenient location in the heart of the city. We look forward to hosting you again soon for another unforgettable experience!Thanks again for the feedback!

10/10 Sangat Bagus

Sandra

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Great location
Menginap 1 malam pada bulan April 2024
Tanggapan dari Customer Service pada tanggal 18 Apr 2024
Sandra, it's delightful to hear your appreciation for The Shelburne Sonesta New York's excellent location. We hope that you'll return to try the restaurant when it's opened and the rooftop when it's completed. Thank you for sharing your thoughts, and we await your return.

10/10 Sangat Bagus

Dick

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Very accommodating and helpful
Menginap 5 malam pada bulan April 2024
Tanggapan dari Customer Service pada tanggal 17 Apr 2024
Dick, it's wonderful to hear how helpful and accommodating you found the Shelburne Sonesta New York. We are equally excited about the restaurant reopening and the rooftop's expected opening. Your kind words are appreciated and we're excited about the opportunity to serve you again in the future.

10/10 Sangat Bagus

Nitzan, Danville

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Good location
Menginap 3 malam pada bulan April 2024
Tanggapan dari Customer Service pada tanggal 17 Apr 2024
Nitzan, thank you for noticing The Shelburne Sonesta New York's advantageous location. We're delighted you appreciated it. As you mentioned, our on-site restaurant will soon be open, and we're eagerly awaiting the unveiling of our rooftop venue in 2024. We look forward to welcoming you back in the future.

10/10 Sangat Bagus

Laura

Bepergian bersama keluarga dan anak
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
The staff here are all very helpful and cheerful. The room we stayed in was comfortable and everything was fine.
Menginap 2 malam pada bulan April 2024
Tanggapan dari Customer Service pada tanggal 18 Apr 2024
Laura, it's wonderful to know that you found the team members at The Shelburne Sonesta New York to be helpful and cheerful. We're equally thrilled that your stay was comfortable. We're excitedly awaiting the opening of the Shelburne Restaurant and the anticipated Rooftop in summer 2024. We hope to host you again in the near future for you to experience this.

10/10 Sangat Bagus

Jane, Louisville

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Hotel was great. Room was much bigger than expected for New York. Area was nice, but no dining or shopping nearby. Restaurant next door opens 4/18/24. Will be a great addition. Front desk staff and bellmen were so friendly, fun and helpful. Would definitely go back.
Menginap 2 malam pada bulan April 2024
Tanggapan dari Customer Service pada tanggal 15 Apr 2024
Jane, it's delightful to hear that you enjoyed your stay at The Shelburne Sonesta New York and found the room size to your liking. We appreciate your compliments about our friendly and helpful team members at the front desk and bell service. Thank you for your patience about the dining options, we're excited about the new restaurant and the rooftop that are coming in the summer of 2024. We're eagerly awaiting your return.

10/10 Sangat Bagus

Theresa

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Clean and convenient location
Menginap 2 malam pada bulan April 2024
Tanggapan dari Customer Service pada tanggal 15 Apr 2024
Theresa, thank you for recognizing The Shelburne Sonesta New York's advantageous location and cleanliness. We're thrilled to hear you had a great stay. As a note for your future visits, we're excited to announce that our new restaurant and rooftop are opening in the summer of 2024. We look forward to hosting you again.

10/10 Sangat Bagus

Guillaume

Menginap 4 malam pada bulan September 2023
Tanggapan dari Customer Service pada tanggal 15 Apr 2024
Thank you for the fantastic rating, Guillaume!It's outstanding you had such a wonderful experience at The Shelburne Sonesta New York. We care about the satisfaction of our guests. We can't wait to see you again soon!

8/10 Bagus

San

Traveler bisnis
Disukai: Kebersihan, staf & layanan, fasilitas
Esta muy bien ubicada y las habitaciones tienen un muy buen tamaño. Muy buena noticia que un restaurante va a abrir al lado. Unico comentario, revisar el estado de los muebles de madera.
Menginap 3 malam pada bulan April 2024
Tanggapan dari Customer Service pada tanggal 13 Apr 2024
San, gracias por compartir tu reseña. Es fantástico saber que apreció nuestra ubicación bien ubicada y nuestras amplias habitaciones en The Shelburne Sonesta New York. Nos complace compartir que nuestro nuevo restaurante y azotea estarán disponibles en el verano de 2024. Tomamos sus notas sobre el estado de los muebles de madera que estamos considerando y nos aseguraremos de que cada detalle de nuestras habitaciones cumpla con nuestros estándares de excelencia.

8/10 Bagus

berrin

Disukai: Kebersihan, staf & layanan
S
Menginap 1 malam pada bulan April 2024
Tanggapan dari Customer Service pada tanggal 13 Apr 2024
Berrin, it's great to hear you've stayed with us at The Shelburne Sonesta New York. We noticed your mention of breakfast. We sincerely apologize if this was an inconvenience. The great news, however, is that our exciting new restaurant and rooftop will be opening in summer 2024. We hope you'll consider a return stay with us then as we'd love to have you experience these great new additions.

10/10 Sangat Bagus

stephen

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
I find the staff great at this place. It's very convenient and a quieter location that closer to midtown. I stay there every visit to nyc!
Menginap 1 malam pada bulan April 2024
Tanggapan dari Customer Service pada tanggal 11 Apr 2024
Stephen, the Shelburne Sonesta New York team is thrilled to be your go-to choice for your New York City visits! We're delighted to hear you value our excellent colleagues and convenient, serene setting. We appreciate your loyalty and look forward to delivering more exceptional experiences on your future stays. In addition, we're excited to inform you that our new restaurant and Rooftop will be opening in the summer of 2024, which we hope will further enhance your visits.

10/10 Sangat Bagus

Kyle

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Love staying here
Menginap 1 malam pada bulan Februari 2024
Tanggapan dari Customer Service pada tanggal 10 Apr 2024
Thanks for sharing this perfect rating, Kyle!We're thrilled to hear you enjoyed your stay at The Shelburne Sonesta New York! It's our pleasure to accommodate you to the fullest extent. After all, your happiness is our top priority! We're already looking forward to your next visit!

10/10 Sangat Bagus

Kristicia

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 2 malam pada bulan April 2024
Tanggapan dari Customer Service pada tanggal 8 Apr 2024
Kristicia, thank you for your five-star rating of The Shelburne Sonesta New York. We're thrilled to hear about your positive experience. As you plan future travels, we're excited to share that a new restaurant and rooftop area will be opening in the summer of 2024 to enhance our guest's experience even further. We look forward to your next visit.

10/10 Sangat Bagus

Kody Khanh

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Great place to stay. Bundle with airfare made it a very good option for stay. Everything was clean and tidy. Fitness center did its job for me.
Menginap 3 malam pada bulan April 2024
Tanggapan dari Customer Service pada tanggal 7 Apr 2024
Kody , it's great to hear that The Shelburne Sonesta New York served as an excellent option for your stay and that our cleanliness met your expectations. We're also glad to learn our fitness center catered to your needs. In anticipation of your future stays with us, we wanted to share that we're excitedly preparing for the opening of our new restaurant and rooftop in the summer of 2024. We're looking forward to your next visit!

6/10 Cukup Baik

Rita

Bepergian bersama keluarga
Tidak Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
Dirty living room and couch No dishes or utensils in the kitchen no sheets for the pull out couch
Menginap 2 malam pada bulan April 2024
Tanggapan dari Customer Service pada tanggal 6 Apr 2024
Rita, it's regrettable to hear about your experience. We always strive to maintain the highest standards of cleanliness and convenience. We're sorry if you found the living area not to your expectations and apologize for any inconvenience regarding kitchen amenities and bedding. As for dining options, we look forward to our new restaurant and the Rooftop opening in the summer of 2024 which will certainly enhance our guest experience. We hope we have the opportunity to better serve you in the future.

10/10 Sangat Bagus

Paul

Menginap 1 malam pada bulan April 2024
Tanggapan dari Customer Service pada tanggal 25 Apr 2024
Paul, we're glad to know that your experience at The Shelburne Sonesta New York met expectations. We eagerly await the opening of The Shelburne Restaurant and our anticipated Rooftop, which we believe will further enhance our guest's stay. Looking forward to welcoming you back to enjoy these new additions!

10/10 Sangat Bagus

Janet

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Loved our stay here--almost two weeks. Big room, very comfortable. Everything we needed. Hotel completely outfitted--front desk very responsive. Snacks each day, complimentary... guest card-op laundry!
Menginap 12 malam pada bulan Maret 2024
Tanggapan dari Customer Service pada tanggal 8 Apr 2024
Janet, it's delightful to hear that you loved your stay at The Shelburne Sonesta New York. Your mentions about the spacious room and the responsiveness of our front desk colleagues highly contribute to our pursuit of comprehensive guest satisfaction. We're particularly glad you appreciated the complimentary snacks and guest laundry. Looking ahead, we are thrilled to inform you of the opening of our new restaurant and rooftop in the summer of 2024. They're sure to enhance your next extended stay! Thank you for sharing your experience. We're looking forward to welcoming you back.

10/10 Sangat Bagus

Christopher

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 4 malam pada bulan Maret 2024
Tanggapan dari Customer Service pada tanggal 23 Apr 2024
Christopher, thank you for the stellar rating. We're heartened to see that The Shelburne Sonesta New York met your expectations during your stay. We look forward to offering you an improved experience with our restaurant reopening on 4/18 and the anticipated rooftop unveiling in 2024. Come back soon to enjoy these exciting additions!

10/10 Sangat Bagus

Alberto

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Location.. privacy.
Menginap 3 malam pada bulan Maret 2024
Tanggapan dari Customer Service pada tanggal 26 Mar 2024
Alberto, thank you for acknowledging The Shelburne Sonesta New York's advantageous location and appreciated privacy. We believe these aspects greatly enhance our guests' experiences. For your future visits, we're excited to announce that our new restaurant and rooftop will open in summer 2024. We anticipate these additions will offer an enriched stay for our guests. Here's to your next visit!

10/10 Sangat Bagus

Kathleen

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Great location, welcoming staff.
Menginap 1 malam pada bulan Maret 2024
Tanggapan dari Customer Service pada tanggal 25 Mar 2024
Kathleen, we're delighted to hear your positive comments about the well-situated The Shelburne Sonesta New York and the warm reception from our team members. We're looking forward to the upcoming summer season in 2024 when our new restaurant and the rooftop will be open for an even better guest experience. Thank you for choosing us for your stay.

10/10 Sangat Bagus

Marquisa

Menginap 2 malam pada bulan Maret 2024
Tanggapan dari Customer Service pada tanggal 13 Apr 2024
Marquisa, we appreciate the outstanding rating you've provided for The Shelburne Sonesta New York. It's wonderful to know you enjoyed your stay with us. We'd also like to inform you that we're excitedly anticipating the launch of our new restaurant and rooftop in the summer of 2024, which we're confident will enhance your future stays even further. Looking forward to welcoming you back soon.

10/10 Sangat Bagus

Dana

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Fantastic staff!! Great room!! Easy walk to everything we wanted to do. Just a few blocks from Grand Central Station.
Menginap 3 malam pada bulan Februari 2024
Tanggapan dari Customer Service pada tanggal 24 Mar 2024
Dana, we're thrilled to know that your experience at The Shelburne Sonesta New York was fantastic! It's great to learn that our team members and your room met your expectations, and that our prime location made exploring the neighborhood convenient for you. We're looking forward to adding a new restaurant and a rooftop venue in the summer of 2024, which we hope adds another dimension to future visits. Thank you for your glowing review!

10/10 Sangat Bagus

Janet

Menginap 1 malam pada bulan Maret 2024
Tanggapan dari Customer Service pada tanggal 13 Apr 2024
Janet, it's refreshing to know you had an excellent stay at The Shelburne Sonesta New York. We appreciate your patience regarding the breakfast service. On a side note, we're excited to share that our new restaurant and rooftop will be ready to welcome guests by summer 2024, offering an elevated dining experience. Thank you for choosing our hotel, and we look forward to your next visit!

10/10 Sangat Bagus

Richard

Disukai: Kebersihan, staf & layanan
Menginap 1 malam pada bulan Maret 2024
Tanggapan dari Customer Service pada tanggal 21 Mar 2024
Richard, thank you for the perfect score on Expedia! We're thrilled you enjoyed your stay at The Shelburne Sonesta New York. We appreciate your understanding regarding breakfast options, and we're excited to mention that our brand-new restaurant along with our rooftop are set to open in the summer of 2024. We look forward to your return visit.

8/10 Bagus

Mark

Menginap 4 malam pada bulan Maret 2024
Tanggapan dari Customer Service pada tanggal 7 Apr 2024
We appreciate you sharing this positive rating, Mark!The comfort of our guests is important to us so we can't wait to see you back again at The Shelburne Sonesta New York. We want to share an even more enjoyable experience with you next time.

8/10 Bagus

Mayadah, Jerusalem

Bepergian dalam rombongan, Traveler bisnis
The Hotel is good, But overpriced for only bed without breakfast.
Menginap 7 malam pada bulan Maret 2024
Tanggapan dari Customer Service pada tanggal 17 Mar 2024
Mayadah, we appreciate you sharing your feedback about your stay. Your sentiment regarding the value for the room without breakfast has been noted. We're excited to share that our new restaurant, along with a rooftop, will open in Summer 2024, offering an enhanced dining experience. We believe this will offer better value and hope you'll consider staying with us again at The Shelburne Sonesta New York.

10/10 Sangat Bagus

KOYA

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 3 malam pada bulan Februari 2024
Tanggapan dari Customer Service pada tanggal 19 Mar 2024
KOYA, thank you for your fantastic rating of The Shelburne Sonesta New York. We appreciate your endorsement and we're eager for you to experience our new restaurant and rooftop, which will be opening in the summer of 2024. We hope to welcome you back soon for another remarkable stay.

10/10 Sangat Bagus

Wing Hei

Traveler bisnis
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Walkable distance to central station
Menginap 5 malam pada bulan Maret 2024
Tanggapan dari Customer Service pada tanggal 15 Mar 2024
Wing, we're thrilled to know you were satisfied with The Shelburne Sonesta New York's central location. Your feedback is greatly appreciated. If you visit us again, we hope you'll enjoy our new restaurant and rooftop opening in summer 2024. We look forward to your next stay with us.

4/10 Buruk

Michelle

Disukai: Kondisi & fasilitas properti
Menginap 1 malam pada bulan Januari 2024
Tanggapan dari Customer Service pada tanggal 15 Mar 2024
Michelle, we regret to see your recent stay did not meet your expectations. We hope you'll consider us for a future stay once these amenities become available.

10/10 Sangat Bagus

Samuel, Huntington

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Great staff!
Menginap 3 malam pada bulan Maret 2024
Tanggapan dari Customer Service pada tanggal 12 Mar 2024
Samuel, it's fantastic to hear you appreciated our exceptional team members at The Shelburne Sonesta New York. We're excited to announce that our new restaurant and rooftop space will be open by summer 2024, which we hope you'll enjoy during your next visit.

10/10 Sangat Bagus

Deborah

Bepergian dalam rombongan
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
The service was impeccable and the room was big, which is so unusual for NYC. The water pressure and temperature of the shower was AMAZING. The only slightly thing bad I could say is that our blowdryer settings didn't work, but, I'm sure they would have brought us a new one if I'd asked.
Menginap 3 malam pada bulan Maret 2024
Tanggapan dari Customer Service pada tanggal 12 Mar 2024
Deborah, it sounds like your experience at The Shelburne Sonesta New York was largely positive - we're thrilled to hear that our service and spacious room met your expectations, and that you found the shower exceptionally satisfying. We regret that you encountered a minor issue with the blowdryer, rest assured our team members are always ready to assist. Looking towards the future, we're excited to announce our new restaurant opening in March 2024, and our Rooftop in June 2024. We look forward to welcoming you back for even more outstanding experiences.

8/10 Bagus

Sébastien

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Really close to the street
Menginap 2 malam pada bulan Maret 2024
Tanggapan dari Customer Service pada tanggal 11 Mar 2024
Sébastien, we appreciate you highlighting our convenient location. Additionally, we are excited to inform that our new restaurant will be open in March 2024 and the Rooftop will follow in June 2024 for an enhanced guest experience. We hope you choose The Shelburne Sonesta New York for your future visits.

10/10 Sangat Bagus

Maria

Menginap 1 malam pada bulan Maret 2024
Tanggapan dari Customer Service pada tanggal 31 Mar 2024
Thank you for the excellent rating, Maria!Our goal is to go above and beyond to ensure our guests have a memorable experience at The Shelburne Sonesta New York! We look forward to hosting you again soon.

8/10 Bagus

Susan

Traveler bisnis
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
The staff is lovely. Everyday the housekeepers would say hello and ask if I needed my room cleaned. The front desk personnel was professional and efficient and the bellmen/doormen were helpful. Only real downside is that they ran out of bottled water one day - a drink amenity that was included in my reservation - and the area is noisy from sirens and cars honking. Location is walkable to other points in the city.
Menginap 5 malam pada bulan Maret 2024
Tanggapan dari Customer Service pada tanggal 10 Mar 2024
Susan, it's great to hear your interactions with our team members were positive and efficient at The Shelburne Sonesta New York. On your next visit, we surely hope not to encounter the same issue with the bottled water. Regarding the noise, we understand that city life can be bustling. Our central location does allow for easy access to multiple city points, a factor you rightfully appreciated. Excitingly, we'll soon be enhancing guest experience with the launch of our new restaurant in March 2024 and Rooftop feature in June 2024. We eagerly hope to host you again.

10/10 Sangat Bagus

Joesph

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Excellent
Menginap 1 malam pada bulan Maret 2024
Tanggapan dari Customer Service pada tanggal 6 Mar 2024
Joseph, we're delighted that you had an excellent experience at The Shelburne Sonesta New York. Just for your information, our new restaurant is slated to open in March 2024, followed by the Rooftop in June 2024. It's our hope to exceed your expectations even further on your next stay!

8/10 Bagus

Vita

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Good midtown property with kids.
Menginap 2 malam pada bulan Desember 2023
Tanggapan dari Customer Service pada tanggal 5 Mar 2024
Vita, it's wonderful to hear you found The Shelburne Sonesta New York to be a good choice for family stay. We hope to make your next visit even more thrilling with our new restaurant opening in March 2024 and the rooftop in June 2024. We're looking forward to welcoming you and your family back.

10/10 Sangat Bagus

Lauren

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Very accomodating
Menginap 1 malam pada bulan Februari 2024
Tanggapan dari Customer Service pada tanggal 3 Mar 2024
Thanks for the perfect rating, Lauren!We aim to please and your praise lets us know we're doing our job! We look forward to sharing another amazing experience with you soon at The Shelburne Sonesta New York.Have a wonderful day!

10/10 Sangat Bagus

Barbara Tyler

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Clean, comfortable, friendly and excellent proximity to New York attractions.
Menginap 3 malam pada bulan Februari 2024
Tanggapan dari Customer Service pada tanggal 3 Mar 2024
Barbara, thank you for sharing your positive feedback about The Shelburne Sonesta New York. We're thrilled you appreciated our location close to many attractions and enjoyed our clean, cozy settings along with our friendly team members. As part of our commitment to enhancing our guest experience, we're excited to announce our new restaurant will be opening in March 2024 and the Rooftop in June 2024. We can't wait to welcome you back to enjoy those additions!

8/10 Bagus

Perry

Menginap 1 malam pada bulan Februari 2024
Tanggapan dari Customer Service pada tanggal 21 Mar 2024
Perry, we appreciate your 4-star review of The Shelburne Sonesta New York! We want to make you aware of exciting changes as our new restaurant and the Rooftop is set to open in the summer of 2024, which we hope will enhance future stays. We look forward to welcoming you back for another visit.

10/10 Sangat Bagus

Dino

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Only down is valet parking is 75$?!? One night and only one entry , but ya ya it’s New York I know
Menginap 1 malam pada bulan Februari 2024
Tanggapan dari Customer Service pada tanggal 1 Mar 2024
Dino, it's fantastic to hear you had a positive experience at The Shelburne Sonesta New York. We do understand your concerns regarding the valet parking rate due to our location. Your feedback is appreciated, and we look forward to welcoming you back in the future.