"For my room on the 8th floor, water temperature was extremely unpredictable with major gymnastics needed to achieve between freezing cold and scalding hot. The shower pipe is exposed and jostles while water is running and slightly after turning off. Heater runs for no more than about 5 minutes before blowing out room temperature to cold air. Construction happening in lobby, so no marketplace or other typical continuous lobby services available except front desk and breakfast restaurant. I liked that their soaps and conditioner are plant based."