6/10 Cukup Baik
Emma
Bepergian dalam rombongan
27 Mar 2026
Tidak Disukai: Kebersihan
This easy hotel was okay for the price we paid for one night. However, after checking in and going out to the shops and for some food we got back to our room to find ants all over the shelving in between the beds. While the staff were helpful and gave us a fresh room on a different floor, which was slightly better size wise, I wasn’t impressed. It was my friends who got to the room first and found it how it was so I wasn’t there to deal with the situation myself. However, when I did arrive back at the hotel after being told the situation, the staff at reception weren’t entirely apologetic to myself and I was the one who booked the room and checked us all in. They were helpful in that we had a key to get through the corridors to our new room but we weren’t offered anything such as a free late check out for the inconvenience of having to move. We were offered help with moving our belongings but I feel they could have been a bit more apologetic about the situation. On checking out of the hotel I also wasn’t entirely impressed as we handed our keys to the lady at the desk but she was on the phone to another customer so we weren’t properly addressed as I would have been at any other hotel. For instance, as she was on the phone we weren’t asked how our stay was or if there were any problems during our stay etc. So all in all, it was a safe hotel close to the train station and the shops, but after our unique experience I probably wouldn’t book again.
Emma
Menginap 1 malam pada bulan Maret 2026
