When I first arrived, and throughout my stay, the reception staff were very friendly and always happy to help.
The room itself (neo studio) was spacious and comfortable, with plenty of kitchenette facilities available.
Overall, most of the room was clean; however, there was quite a build-up of dust, hair and crumbs under the bedside tables, which was a bit off-putting. There was also a sweet wrapper left on the shelf by the door.