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Ulasan untuk Quality Inn

2.5 out of 5
Quality Inn
1010 Cosby Hwy, Newport, TN

Ulasan

6,2
Penilaian 10 - Sangat Bagus. 127 dari 614 ulasan" "
Penilaian 8 - Bagus. 134 dari 614 ulasan" "
Penilaian 6 - Cukup Baik. 128 dari 614 ulasan" "
Penilaian 4 - Buruk. 100 dari 614 ulasan" "
Penilaian 2 - Sangat Buruk. 125 dari 614 ulasan" "

6,4/10

Kebersihan

7,2/10

Staf & layanan

5,6/10

Fasilitas

5,8/10

Kondisi & fasilitas properti

5,4/10

Ramah lingkungan

Ulasan

2/10 Sangat Buruk

Lance

Bepergian bersama keluarga
Tidak Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Quality Inn should revoke this one from its franchise. There was nothing at all there that was of quality, ironing board broken, iron didn’t work, certain lights didn’t work and lukewarm water. The upstairs looks like it’s gonna collapse. Park lot cracked up and trash cons over flowing. Never again!!
Menginap 2 malam pada bulan Mei 2024
Tanggapan dari Manager pada tanggal 21 Mei 2024
Hello Lance, We appreciate your feedback and apologize for any inconveniences during your stay. Your concerns have been noted and will be shared with the appropriate departments for review. We strive to provide a comfortable experience for all our guests and regret that we fell short in your case. Thank you for bringing these issues to our attention.

2/10 Sangat Buruk

Stan

Bepergian bersama teman
Disukai: Staf & layanan
Tidak Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
We took one look at the room and left. We felt unsafe there. I would not recommend this hotel.
Menginap 1 malam pada bulan Mei 2024
Tanggapan dari James pada tanggal 14 Mei 2024
We are sorry to hear about your experience we work hard daily to improve our property as well as our performance. We hope in the future we get the chance to serve you again.

2/10 Sangat Buruk

Alvin

Tidak Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Foul smell shady individuals living there in desperate need of complete remodeling
Menginap 1 malam pada bulan Mei 2024
Tanggapan dari Manager pada tanggal 14 Mei 2024
Hello Alvin, We're sorry to hear your stay didn't meet your expectations. Your feedback is valuable, and we will share it with our team for future improvements. Thank you for bringing this to our attention.

2/10 Sangat Buruk

Linda

Bepergian bersama keluarga
Disukai: Staf & layanan
Tidak Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
Upon arrival, the front desk staff was pleasant. Once I ventured toward the room, I immediately saw the unsavory condition of the property. Trash, hallway lights not working, mold in bathtub, toilet seat peeling. I felt extremely unsafe. The receptionist knocked on the window - asked me to write down my credit card number saying it 'didn't go through'... NO Feeling increasingly uneasy and unsafe, I asked for a refund and left.
Menginap 1 malam pada bulan April 2024
Tanggapan dari Manager pada tanggal 13 Apr 2024
Hello Linda,We are sorry to hear about your experience and appreciate your feedback regarding the condition of the property. Your safety and comfort are a top priority, and we take your concerns seriously. Please feel free to contact our management team directly to address any further issues you encountered during your stay.

4/10 Buruk

CHAD

Tidak Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 6 malam pada bulan Maret 2024
Tanggapan dari Manager pada tanggal 24 Mar 2024
Hello CHAD,We are sorry to hear that your experience did not meet your expectations. Please feel free to contact our team directly with any feedback you would like to share so we can address any concerns. We value your input and would appreciate the opportunity to improve.

10/10 Sangat Bagus

Jimmy

Traveler bisnis, Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Staff have been so much better than some that were here about a year or slightly longer ago!
Menginap 7 malam pada bulan Februari 2024
Tanggapan dari James pada tanggal 7 Mar 2024
THANK YOU FOR YOUR FEEDBACK....WE ARE ALWAYS WORKING TO IMPROVE

2/10 Sangat Buruk

Jamie

Tidak Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 2 malam pada bulan Februari 2024
Tanggapan dari James pada tanggal 7 Mar 2024
THANK YOU FOR YOUR FEEDBACK....WE ARE WORKING DAILY TO IMPROVE OUR PROPERTY

6/10 Cukup Baik

cofield

Shower hot water issues and small refrigerator was noise
Menginap 2 malam pada bulan Februari 2024
Tanggapan dari Sarah pada tanggal 11 Mar 2024
Dear Cofield, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!

6/10 Cukup Baik

Troy

Menginap 1 malam pada bulan Februari 2024
Tanggapan dari Sarah pada tanggal 22 Feb 2024
Dear Troy, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!

10/10 Sangat Bagus

Eduardo

Menginap 2 malam pada bulan Februari 2024
Tanggapan dari Manager pada tanggal 24 Mar 2024
Hello Eduardo,We are thrilled to hear you enjoyed your stay with us! Please feel free to reach out if you need any assistance in the future.

4/10 Buruk

Margie

Bepergian bersama teman
Tidak Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Although the room was clean, it was old and musty. Holes in the wall, outlets that didn't work, soured breakfast food, poor lighting, bugs, poor water pressure, etc etc.
Menginap 2 malam pada bulan Februari 2024
Tanggapan dari James pada tanggal 13 Feb 2024
We are sorry to hear of your issues with your stay...we will use this to improve ...we work hard daily to make our property better

10/10 Sangat Bagus

Emily

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Friendly staff down to earth people
Menginap 1 malam pada bulan Januari 2024
Tanggapan dari James pada tanggal 7 Feb 2024
Thank you for your words of confidence....we work daily to improve our service and property and look forward to seeing you next time you pass through.

10/10 Sangat Bagus

Emily

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Friendly down to earth staff
Menginap 1 malam pada bulan Februari 2024
Tanggapan dari Sarah pada tanggal 16 Feb 2024
Dear Emily, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!

10/10 Sangat Bagus

Emily

Very friendly staff
Menginap 1 malam pada bulan Januari 2024
Tanggapan dari James pada tanggal 1 Feb 2024
Thank you for your words about our property....we stive to improve daily

10/10 Sangat Bagus

Emily

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
By far best place in town
Menginap 1 malam pada bulan Januari 2024
Tanggapan dari Sarah pada tanggal 16 Feb 2024
Dear Emily, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!

2/10 Sangat Buruk

Eric

Tidak Disukai: Kebersihan, kondisi & fasilitas properti, kenyamanan kamar
Needs a lot of work.
A once great hotel that's now very ran down. The people were nice but they gave me a 2 queen when I booked a king. You could see many available king rooms. So either there were maintenance issues or they just ignored the reservation. I ended up moving to the hotel across the street the next day.
Menginap 1 malam pada bulan Januari 2024
Tanggapan dari Roland pada tanggal 16 Feb 2024
Dear Eric, We are sorry that our room didn't meet your expectations. We are working to improve our property daily. Thank you for your input as it will help us meet our goals

2/10 Sangat Buruk

Tory

Bepergian bersama keluarga
Tidak Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
Nothing when I made this booking about a $250 cash deposit, indoor pool closed for the winter. Its INDOOR, why the hell is it closed in the winter? Dirty room and free breakfast sucks.
Menginap 1 malam pada bulan Januari 2024
Tanggapan dari Roland pada tanggal 16 Feb 2024
Dear Tory, We are sorry that our room didn't meet your expectations. We are working to improve our property daily. Thank you for your input as it will help us meet our goals

8/10 Bagus

Walter, Winston Salem

Bepergian bersama teman, Traveler bisnis
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Menginap 1 malam pada bulan Januari 2024
Tanggapan dari Sarah pada tanggal 16 Feb 2024
Dear Walter, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!

6/10 Cukup Baik

Jose

Menginap 4 malam pada bulan Desember 2023
Tanggapan dari Roland pada tanggal 16 Feb 2024
Dear Jose, We are sorry that our room didn't meet your expectations. We are working to improve our property daily. Thank you for your input as it will help us meet our goals

8/10 Bagus

Monica

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan
Menginap 3 malam pada bulan Desember 2023
Tanggapan dari Sarah pada tanggal 16 Feb 2024
Dear Monica, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!

2/10 Sangat Buruk

Rajdeep

Bepergian dalam rombongan
Tidak Disukai: Kebersihan, kondisi & fasilitas properti, kenyamanan kamar
Bad Hotel, avoid at allc
The hotel is not well maintained. The room was smelly, I couldn't wait to check-out the next morning, it was that bad.
Menginap 1 malam pada bulan Desember 2023
Tanggapan dari James pada tanggal 2 Jan 2024
We are sorry to hear your experience of your stay...we will use your feedback to improve for the future

4/10 Buruk

Misty

Tidak Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
The breakfast was very limited and gross. The room was disgusting - skittles and other food in corners, dirty tub, mold, just gross.
Menginap 2 malam pada bulan Desember 2023
Tanggapan dari James pada tanggal 2 Jan 2024
We are sorry that you were unhappy during your stay with us. We will use your feedback as we strive to improve our property...hopefully you'll stay again to check for improvement

2/10 Sangat Buruk

Sarah

Bepergian bersama keluarga dan anak
Disukai: Fasilitas
Tidak Disukai: Kondisi & fasilitas properti
Menginap 1 malam pada bulan Desember 2023
Tanggapan dari Roland pada tanggal 16 Feb 2024
Dear Sarah, We are sorry that our room didn't meet your expectations. We are working to improve our property daily. Thank you for your input as it will help us meet our goals

10/10 Sangat Bagus

Crystal

Traveler bisnis
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan Desember 2023
Tanggapan dari Roland pada tanggal 16 Feb 2024
Dear Crystal, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!

2/10 Sangat Buruk

Ariana

Bepergian bersama keluarga dan anak, Bepergian bersama keluarga
Tidak Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
When you walk in the rooms that have no outside access it's creepy as hell. Stuffy feel like you can breath & just around the area you always have to be in watch out. People constantly walking around the hotel just looking.
Menginap 7 malam pada bulan November 2023
Tanggapan dari James pada tanggal 5 Des 2023
Thank you for your feedback. We are working to improve on these issues. As well as improving the property daily

2/10 Sangat Buruk

Darlene

Bepergian bersama keluarga
Tidak Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
The room was dirty especialy the bathroom. The place had holes in the walls, floors dirty, etc. The entire place needs to be renovated. The pool was broken. The manager let his dog Sparky in the breakfast eating area. It was hard to get clean bath towels.
Menginap 7 malam pada bulan November 2023
Tanggapan dari James pada tanggal 29 Nov 2023
Thank you for giving us feedback from your stay we try to improve daily and guest feedback helps us do that. I will look into your concerns and get with my staff.

8/10 Bagus

Robert

Bepergian bersama keluarga
Disukai: Staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan November 2023
Tanggapan dari Roland pada tanggal 19 Nov 2023
Dear Robert, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!

2/10 Sangat Buruk

Julia

Tidak Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
No heat in the room on a very cold night. No extra blankets when asked for. Froze all night.
Menginap 1 malam pada bulan November 2023
Tanggapan dari roland pada tanggal 9 Nov 2023
Dear Julia, We are sorry that our room didn't meet your expectations. We are working to improve our property daily. Thank you for your input as it will help us meet our goals.

10/10 Sangat Bagus

Bobbye

Bepergian bersama hewan peliharaan
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Everything
Menginap 1 malam pada bulan Oktober 2023
Tanggapan dari Roland pada tanggal 1 Nov 2023
Dear Bobbye, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!

6/10 Cukup Baik

stansfield, Chicago

Bepergian bersama teman
Disukai: Staf & layanan
Tidak Disukai: Kebersihan, kondisi & fasilitas properti
This place was pretty cheap, but it strikes me as a rundown place.
Menginap 2 malam pada bulan Oktober 2023
Tanggapan dari Roland pada tanggal 1 Nov 2023
Dear Stansfield, We are sorry that our room didn't meet your expectations. We are working to improve our property daily. Thank you for your input as it will help us meet our goals.

6/10 Cukup Baik

Traveler terverifikasi

Disukai: Staf & layanan
Tidak Disukai: Kondisi & fasilitas properti, kenyamanan kamar
Sad little hotel, falling apart.
The staff are wonderful: very friendly and you can tell they are interested in people. Checking in & out was easy. The facility has definitely seen better days. It looks like it is trying to fall apart. From things that were out of service (ice machines, laundry, pool/hot tub, half the breakfast machinery), to the building (cracks, water stains, chipped or broken masonry), to the room itself (sticky floors, no handles on dresser drawers, glass insert in microwave was incorrect so unusable, toilet was running when we came in), this is a very sad hotel. It’s not soundproof and very close to the highway, so noisy all night. The sheets were clean, and there was breakfast of sorts, but I am sorry to say that this Quality Inn was a dump. It was a very cheap price, and now we know why. I feel sorry for the staff, as they seem to be trying so hard, but with the infrastructure in such terrible shape, it’s a losing battle.
Menginap 1 malam pada bulan Oktober 2023
Tanggapan dari Roland pada tanggal 1 Nov 2023
We are sorry that our room didn't meet your expectations. We are working to improve our property daily. Thank you for your input as it will help us meet our goals.

4/10 Buruk

Natalia

Tidak Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Smell bad
Menginap 2 malam pada bulan Oktober 2023
Tanggapan dari Roland pada tanggal 22 Okt 2023
We are sorry that our room didn't meet your expectations. We are working to improve our property daily. Thank you for your imput as it will help us meet our goals.

6/10 Cukup Baik

Joe

Disukai: Kebersihan, staf & layanan
Aged
The staff was friendly, and the room was clean but had an odor. Breakfast was good. Overall the hotel was showing its age with a lot of out-of-order signs.
Menginap 1 malam pada bulan Oktober 2023
Tanggapan dari roland pada tanggal 18 Okt 2023
Thank you for choosing us for your stay. We work daily to improve guest stays and conditions of our property....we look forward to seeing you on your next stay!!

2/10 Sangat Buruk

Arun

Tidak Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Disgusting
Menginap 1 malam pada bulan Oktober 2023
Tanggapan dari Roland pada tanggal 1 Nov 2023
Dear Arun, We are sorry that our room didn't meet your expectations. We are working to improve our property daily. Thank you for your input as it will help us meet our goals.

4/10 Buruk

Mark

Bepergian bersama keluarga
Disukai: Staf & layanan
Tidak Disukai: Kebersihan, kondisi & fasilitas properti, kenyamanan kamar
One night Stay
It appears there might be upgrades going on, but everything looks to be in disarray. Room had stink bugs on the walls. Cups in the floor from previous occupants. The bathroom sink water ran continuously, as it wouldnt shut off. The particular room we were in needs attention.
Menginap 1 malam pada bulan Oktober 2023
Tanggapan dari Roland pada tanggal 18 Okt 2023
Thank you for passing on valuable information as we are upgrading things daily to improve our property...we hope to get the chance to serve you in the future.

8/10 Bagus

Mildred

Disukai: Kebersihan, staf & layanan, kenyamanan kamar
Tidak Disukai: Kondisi & fasilitas properti
A work in progress
This was once a beautiful hotel with a wonderful immense center pool area. But pool was closed for maintenance. Desk clerk was not knowledgeable about the area. I would love to see them bring this back to its glory
Menginap 1 malam pada bulan Oktober 2023
Tanggapan dari Roland pada tanggal 18 Okt 2023
We are working hard to make improvements daily...thank you for taking to to reach out to us. We look forward to seeing you on your next stay!!

2/10 Sangat Buruk

Vickie

Traveler bisnis, Bepergian bersama keluarga
Disukai: Kebersihan, fasilitas
Tidak Disukai: Kondisi & fasilitas properti
Pool area was beautiful
Menginap 3 malam pada bulan Oktober 2023
Tanggapan dari Roland pada tanggal 18 Okt 2023
We are working hard daily to make all the property and our service better and hope we get the chance to serve you again

6/10 Cukup Baik

Jimmy

Traveler bisnis
Disukai: Staf & layanan, kenyamanan kamar
Menginap 1 malam pada bulan Oktober 2023
Tanggapan dari roland pada tanggal 12 Okt 2023
Thank you for visiting our property. We are working daily to improve our property and our service

4/10 Buruk

Casey

Bepergian bersama teman
Tidak Disukai: Kebersihan, kondisi & fasilitas properti
Rooms were not clean and had a strong odor.
Menginap 1 malam pada bulan Oktober 2023
Tanggapan dari roland pada tanggal 12 Okt 2023
We are sorry that our room didn't meet your expectations. We are working to improve our property daily. Thank you for your imput as it will help us meet our goals.

8/10 Bagus

Robert E

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Tidak Disukai: Kenyamanan kamar
Menginap 1 malam pada bulan Oktober 2023
Tanggapan dari roland pada tanggal 12 Okt 2023
thank you for visiting our property and look forward to your next stay

2/10 Sangat Buruk

Shyam

Bepergian bersama keluarga
Tidak Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Very dirty, bad smell, bad beds sheets, nothing is functional
Menginap 1 malam pada bulan Oktober 2023
Tanggapan dari roland pada tanggal 12 Okt 2023
We are sorry that you were unhappy with your stay withh us. We are working daily to improve our property.

4/10 Buruk

Emily

Disukai: Staf & layanan
Tidak Disukai: Kondisi & fasilitas properti
Menginap 1 malam pada bulan Oktober 2023
Tanggapan dari roland pada tanggal 12 Okt 2023
Thank you for visiting our property...we work daily to improve service and property.

8/10 Bagus

Kaye

Disukai: Staf & layanan, kenyamanan kamar
Tidak Disukai: Kondisi & fasilitas properti
The room itself was good, clean, comfortable, quiet. The rest of the place was not so great. Lots of empty public runs, pool want usable. Lots of junk around outside. Maybe in the middle of a transition?!!!
Menginap 1 malam pada bulan September 2023
Tanggapan dari raj pada tanggal 29 Sep 2023
Dear Kaye, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!

8/10 Bagus

Tyler

Menginap 1 malam pada bulan September 2023
Tanggapan dari raj pada tanggal 21 Sep 2023
Dear Tyler, Thank you for taking the time to complete our online survey regarding your recent stay at Quality Inn. On behalf of our entire team, I would like to apologize for failing to exceed your expectations . Your satisfaction is important to us as a valued guest in our hotel. We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests. We hope for an opportunity to properly host you in the future.

2/10 Sangat Buruk

William

Tidak Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
CLOSE THE FACILITY!!!!!
Menginap 1 malam pada bulan September 2023
Tanggapan dari raj pada tanggal 18 Sep 2023
Dear William, Thank you for taking the time to complete our online survey regarding your recent stay at Quality Inn. On behalf of our entire team, I would like to apologize for failing to exceed your expectations . Your satisfaction is important to us as a valued guest in our hotel. We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests. We hope for an opportunity to properly host you in the future.

8/10 Bagus

James

Bepergian bersama keluarga
Tidak Disukai: Kondisi & fasilitas properti
In serious need of remodel. Poor condition.
Menginap 1 malam pada bulan September 2023
Tanggapan dari raj pada tanggal 18 Sep 2023
Dear James, Thank you for taking the time to complete our online survey regarding your recent stay at Quality Inn. On behalf of our entire team, I would like to apologize for failing to exceed your expectations . Your satisfaction is important to us as a valued guest in our hotel. We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests. We hope for an opportunity to properly host you in the future.

2/10 Sangat Buruk

Heather

Tidak Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan September 2023
Tanggapan dari Raj pada tanggal 18 Sep 2023
Dear Heather, Thank you for taking the time to complete our online survey regarding your recent stay at Quality Inn. On behalf of our entire team, I would like to apologize for failing to exceed your expectations . Your satisfaction is important to us as a valued guest in our hotel. We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests. We hope for an opportunity to properly host you in the future.

2/10 Sangat Buruk

THOMAS

Tidak Disukai: Kebersihan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan September 2023
Tanggapan dari raj pada tanggal 18 Sep 2023
Dear Thomas, Thank you for taking the time to complete our online survey regarding your recent stay at Quality Inn. On behalf of our entire team, I would like to apologize for failing to exceed your expectations . Your satisfaction is important to us as a valued guest in our hotel. We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests. We hope for an opportunity to properly host you in the future.

8/10 Bagus

David

Bepergian bersama keluarga
Disukai: Kenyamanan kamar
Tidak Disukai: Kebersihan, kondisi & fasilitas properti
Menginap 1 malam pada bulan September 2023
Tanggapan dari raj pada tanggal 18 Sep 2023
Dear David, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!

4/10 Buruk

Russell

Tidak Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 2 malam pada bulan September 2023
Tanggapan dari Raj pada tanggal 7 Sep 2023
Dear Russell, Thank you for taking the time to complete our online survey regarding your recent stay at Quality Inn. On behalf of our entire team, I would like to apologize for failing to exceed your expectations . Your satisfaction is important to us as a valued guest in our hotel. We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests. We hope for an opportunity to properly host you in the future.