Hotel Keluarga di Neyyattinkara

"We were very disappointed with many things... firstly the hotel needs to work on its maintenance part. The bathroom showers were broken n tap nozzles were too tight n clogged pores... could not take shower the first day. Then we complained they repaired it. The staff was sooo undertrained and raw.. And i feel they should atleast be aware of the hotel little basic know how... whm we were asking the staff about the property.. they gave us a blank look.. seemed very clueless The lady staff...

" Overall good experience Couple of noteworthy items 1. Misleading listing Beach is NOT PRIVATE 2. Shipping Port The port right next to the hotel with the ongoing construction work (which went on even through the night) is noisy and is a blotch on an otherwise scenic sea view experience"

"Everything has an old look in the cottage - the view was good but everything from the aircon to fittings were really old and worn out. Getting a Uber from the hotel is a real challenge as there are regular taxi drivers who charge triple the rate waiting at the entrance to turn away our booking. Really frustrating when the hotel can’t help us with this matter."

"Food can be improved, a comparatively old property than shown in photos."

"De locatie voor bezienswaardigheden is heel goed. Hotel is zeer gedateerd, oud en smerig. Hygiënisch is het ook heel slecht. In badkamer hing aanhoudend riolering lucht. Je moet vragen voor room cleaning. Geen waterkoker aanwezig, op verzoek werd er 1 gebracht, kamer was niet schoon. Op verzoek werd het wel schoon gemaakt. Heel mooie balkon met een prachtige uitzicht, maar vies tot en met. Ontbijt stelde niks voor heel karig. Wij gingen naar een andere restaurant voor onze dagelijkse ontbijt. "

"Below expectations! Disappointing. Renu down property. The cottages were not very well kept. Lot of wear and tear - broken cloth hangers, broken kettle, leaking wash basin etc. silver lining - the ala carte meals were tasty though not much selection in the menu. Buffet was bad! Quite inside from the main area. So no choice except to manage within the property only. However, transport desk efficient. Cabs reasonable. Didn’t take pics. "

"Staffs are so cooperative"

"This property is definitely not a five star one. The amenities were old and very mediocre. The rooms were spacious but the whole corridor was slippery from water falling from the roof! They moved us to new rooms ; no water issues; but there was no doors to our shower! And there was some construction happening every day in the morning right above us for hours. Unless, we complained, it never stopped. The food was average and I don’t want to talk about the pool at all. The only positive thing in...