Hotel Keluarga di Neyyattinkara

"The worst hotel i'd ever stayed.There was no WIFI even tv was not working and the hot water was brought us by a person running[i guess they took running water too seriously]."

"We were very disappointed with many things... firstly the hotel needs to work on its maintenance part. The bathroom showers were broken n tap nozzles were too tight n clogged pores... could not take shower the first day. Then we complained they repaired it. The staff was sooo undertrained and raw.. And i feel they should atleast be aware of the hotel little basic know how... whm we were asking the staff about the property.. they gave us a blank look.. seemed very clueless The lady staff...

"We went for this place to enjoy the beach, beach resort - this was a wellness spa and the beach is messed up with port construction- a massive part of the beach is gone. They need to make people aware of this, I would not recommend this as a beach resort - it is a wellness resort - the fact that it is on the beach is just - wrong advertising. I would like my money back based on inaccessible beach. Rest of the resort amenities are good. The SPA is amazing. Food is good and the staff are super...

"We spent a wonderful 5 days here in November. Great location among the trees. Woken to birdsong. Staff really helpful and friendly. Star man is the chef Thomas (Thomas Cook as he told us), who served us some brilliant meals. Tip: it’s worth getting a single cottage for the peace and the view "

"Inefficient folks at reception-/ checking of individual ids, additions charge for extra adult not added at time of reception, inspection of room before checking out"

"De locatie voor bezienswaardigheden is heel goed. Hotel is zeer gedateerd, oud en smerig. Hygiënisch is het ook heel slecht. In badkamer hing aanhoudend riolering lucht. Je moet vragen voor room cleaning. Geen waterkoker aanwezig, op verzoek werd er 1 gebracht, kamer was niet schoon. Op verzoek werd het wel schoon gemaakt. Heel mooie balkon met een prachtige uitzicht, maar vies tot en met. Ontbijt stelde niks voor heel karig. Wij gingen naar een andere restaurant voor onze dagelijkse ontbijt. "

"If you want the sound of breaking waves 200 metres away, a spacious room, a big balcony (this time with a view of the bay and beach); a two minute walk to the sand and the sea and the lovely Kovalam beach; coconut trees all around and lots of local people enjoying the happy life, this is for you. It’s a very Kerala hotel, dark wood, space and carved wood. Friendly staff. It coups do with a bit of modernisation, but what you need will work. It’s very personal. I hade been there a year before...

"Bedsheets were not changed before our arrival. We had to ask twice for them to be changed. Room was comfortable but not clean. Attention to detail would make the stay that much more enjoyable. "