Hotel dengan Kolam Renang di Neyyattinkara

"We were very disappointed with many things... firstly the hotel needs to work on its maintenance part. The bathroom showers were broken n tap nozzles were too tight n clogged pores... could not take shower the first day. Then we complained they repaired it. The staff was sooo undertrained and raw.. And i feel they should atleast be aware of the hotel little basic know how... whm we were asking the staff about the property.. they gave us a blank look.. seemed very clueless The lady staff...

"Lovely staff, wonderful location."

"Rooms were outdated, and the washrooms had poor ventilation with a foul drain smell. Despite booking three Coastal View Rooms together one book TDforExpedia booking, we were given two rooms on one floor and a third on another. Third room was on first floor which had a minimal coastal view. The hotel said the bookings came through separately and couldn’t place us together, which was disappointing on a family trip. The rooms were in an older section of the hotel (on the very far end), and the pool...

"Below expectations! Disappointing. Renu down property. The cottages were not very well kept. Lot of wear and tear - broken cloth hangers, broken kettle, leaking wash basin etc. silver lining - the ala carte meals were tasty though not much selection in the menu. Buffet was bad! Quite inside from the main area. So no choice except to manage within the property only. However, transport desk efficient. Cabs reasonable. Didn’t take pics. "

"Do be better staff dealing more friendly, I got a average staff dealing, not comfortable"

"Everything has an old look in the cottage - the view was good but everything from the aircon to fittings were really old and worn out. Getting a Uber from the hotel is a real challenge as there are regular taxi drivers who charge triple the rate waiting at the entrance to turn away our booking. Really frustrating when the hotel can’t help us with this matter."

"the staff was great the rooms need improvement on being user friendly"