Hotel Best Western di Nicasio

"First of all, we were somewhat greeted by a man on a screen that is remote broadcasting from India. No other perskn was physically in tge room. Our room had a fridge that wasn't working, the coffee machine had a used coffee pod in the water dispenser, the shower grout looked to have mold issues, and the comforter had a stain. We were all put in a room next to a large group. Upon their arrival there were kids screaming and adults cussing. They slammed doors and made lots of noise. We asked to...

"The room said non smoking but it reeked of cigarettes. The furniture looked really old. The mattress had a dent in it like it has been used for 30 years. I didn’t sleep well at all because of the uncomfortable mattress. There were no pool towels and when they were brought out, they were tiny. I’ve always thought best westerns were nice but this felt like a motel for the price of a hotel. The breakfast was okay but could use more fresh fruit and more options. Parking was easy and plenty and...