"I was really looking forward to my time in Amsterdam, but this stay was a massive disappointment. Between the lack of hygiene and some very questionable management practices, I wouldn’t recommend this place to anyone.
The most alarming part of the stay was the complete lack of security regarding luggage. When we needed to store our bags, the staff just let us walk into the storage closet by ourselves. Anyone could have easily walked off with someone else's belongings. It felt incredibly unsafe and unprofessional.
The cleanliness was also well below par. There was a persistent, heavy smell of mold in the room that made it feel damp and unhygienic. It’s clear that maintenance and deep cleaning are not a priority here. There was staining on the iron board, sofa, and the shower curtains were nasty.
The women working the morning shift were not welcoming or kind. It felt like a burden just to speak with them. The staff working at night were much nicer and more helpful, but their kindness couldn't make up for the overall state of the hotel.
Overall, the combination of a moldy environment and the "self-service" security for personal property makes this a place to avoid. "