Cari Chalet di Normanton

"Really enjoyed our stay at the Grange"

"Much of the hotel is overdue refurbishment, tired decor, signs of wear and tear in fixtures and fittings, except our bathroom which had we think been recently refitted. Room was dirty: grime on sofa and floor that was days/weeks old, finger/toenail on carpet under sofa edge - all signs of cursory hoovering over time, not a one off. Badly stained sofa bed. We noted concerns to staff, immediately corrected … but it had been days/weeks old grime, not just recent. Stain removal on sofa left damp...

"Large bungalow style room with full disability access and wet room. Stylish. Comfy beds. Check in lady was friendly. Room was left open when we arrived but no electricity so had to go find someone. Bathroom bin had not been emptied but otherwise clean. Struggled to find someone serve us behind the bars. Breakfast was a little anaemic but good quality and tasty. Plenty of parking near the room Would stay again."

"I really can’t express how disappointed you will be. Staff felt like they really don’t want to be there. If you like broken beds, dirty dusty rooms, cutlery that’s not been washed, beans that are not even no frills, the whole place is like something out of horror movie. I could go on for ages. Stinking towels is like a speciality"

"Carol runs a beautiful place and always makes us.welcome"

"Lovely hotel and frienadly helpful staff, only issue was I was in a room on the top floor over the bridge. When I got to my room my keycard hadn't been activated so had to trek all the way back to the reception."

"The room was clean but the corridor carpet needs a deep clean and proper hoovering. Aldo kitchen staff needs more training how they should talk to their customer with their request. Jane was very helpful and quickly sorted breakfast out for us. Shortage of staff can not be a excuse for not providing the service."

"Very disappointing stay, particularly considering the price paid. The room was comfortable and the shower good, but housekeeping standards declined throughout our stay. Even after servicing, sheets were not changed, the floor was not hoovered and the bathroom was not mopped. Breakfast was poor in both quality and service, and got worse as the week progressed. We ate in the restaurant one evening and paid premium prices for very poor food. The pizza appeared to have a shop-bought base and...

"I stay around 10 times a year. A 5 star welcome, 5 star food, 5 star service and a 5 star room. A unique old hotel with a modern, clean, tidy fresh feel. The food is amazing, locals travel here for the food. Highly recammend!"

"Stay every Sunday for business, I can never fault"

"Just as good as when we stayed years ago"

"Really attentive staff, lovely clean room and decent bathroom. Overall the property is modern and well located near the train station and town centre. Didn’t try the breakfast but the dining area and display looked lovely. The only down fall is none opening windows found myself having to exit the building a few times for fresh air"