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Ulasan untuk AmericInn by Wyndham North Branch

2.5 out of 5
AmericInn by Wyndham North Branch
38675 14th Ave, North Branch, MN

Ulasan

8,2

Sangat Baik

Penilaian 10 - Sangat Bagus. 224 dari 487 ulasan" "
Penilaian 8 - Bagus. 156 dari 487 ulasan" "
Penilaian 6 - Cukup Baik. 54 dari 487 ulasan" "
Penilaian 4 - Buruk. 34 dari 487 ulasan" "
Penilaian 2 - Sangat Buruk. 19 dari 487 ulasan" "

8,4/10

Kebersihan

8,6/10

Staf & layanan

8,0/10

Fasilitas

8,2/10

Kondisi & fasilitas properti

8,4/10

Ramah lingkungan

Ulasan

10/10 Sangat Bagus

Krissy

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
The property was quite as listed. Friendly staff.
Menginap 1 malam pada bulan Mei 2024
Tanggapan dari Kash pada tanggal 18 Mei 2024
Dear Krissy, Thank you for your review! We're glad to hear that you found our property as described and that our staff was friendly. We appreciate your feedback and look forward to welcoming you back soon!

10/10 Sangat Bagus

Lori

Bepergian bersama keluarga
Staff was very nice and very attentive. Would stay here again!
Menginap 1 malam pada bulan Mei 2024
Tanggapan dari Kash pada tanggal 18 Mei 2024
Lori, Thank you for your kind words! We're thrilled to hear that you found our staff both nice and attentive. We're delighted that you'd choose to stay with us again, and we look forward to your next visit!

10/10 Sangat Bagus

Debbie

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Welcoming staff! We felt recognized and appreciated! Room was spacious and clean. Bring your own pillow, pillows were small, square and uncomfortable. Breakfast area was continually checked and cleaned. Pool was safe, clean and fun for the family! It was a short stay for us, and we will return.
Menginap 1 malam pada bulan Mei 2024
Tanggapan dari Kash pada tanggal 18 Mei 2024
Debbie, Thank you for your detailed review! We're delighted to hear that you felt recognized and appreciated by our welcoming staff. It's great to know that you enjoyed your spacious and clean room, as well as the well-maintained breakfast area and pool. We appreciate your feedback about the pillows and will look into providing more comfortable options. We're glad you had a fun stay and look forward to welcoming you back for a longer visit in the future!

8/10 Bagus

scott

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Only thing we didn't like was the smell of the spray disinfectant that they used,alot of it in the room,once we aired out the room it was fine.
Menginap 1 malam pada bulan April 2024
Tanggapan dari Kash pada tanggal 18 Mei 2024
Scott, Thank you for your feedback! We're glad to hear that you found everything fine after airing out the room. We'll take your comments about the disinfectant smell into consideration to improve our guests' experience. We hope to welcome you back soon!

8/10 Bagus

Jeffrey

Bepergian bersama keluarga
Disukai: Fasilitas, kondisi & fasilitas properti
Good pool area, friendly staff, clean rooms.
Menginap 1 malam pada bulan Maret 2024
Tanggapan dari Kash pada tanggal 18 Mei 2024
Jeffrey,Thank you for your feedback! We're pleased to hear that you enjoyed our pool area, found our staff friendly, and appreciated the clean rooms. We hope to welcome you back soon!

6/10 Cukup Baik

Chris

Disukai: Staf & layanan
Menginap 3 malam pada bulan Maret 2024
Tanggapan dari Kash pada tanggal 18 Mei 2024
Thank you for the excellent rating! We truly appreciate it.

10/10 Sangat Bagus

Geraldine

Menginap 1 malam pada bulan Februari 2024
Tanggapan dari Kash pada tanggal 18 Mei 2024
Thank you for the excellent rating! We truly appreciate it.

10/10 Sangat Bagus

stephanie

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 2 malam pada bulan Januari 2024
Tanggapan dari Kash pada tanggal 5 Feb 2024
Thank you for taking the time to share your experience! I am so happy you gave us a try and enjoyed your stay! We look forward to welcoming you again soon!

10/10 Sangat Bagus

Hunter

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Tanggapan dari Kash pada tanggal 18 Mei 2024
Thank you for the fantastic rating! We greatly appreciate it.

10/10 Sangat Bagus

Gordona

Bepergian bersama teman, Bepergian dalam rombongan
Disukai: Fasilitas
The staff was wonderful!! Room was great except for the lighting!! Pretty dark!!
Menginap 1 malam pada bulan Januari 2024
Tanggapan dari Kash pada tanggal 5 Feb 2024
On behalf of our hotel and staff, thank you for taking the time to leave a positive review. We’re especially glad you enjoyed the stay and wish to stay another night. We hope you come back soon as we strive to provide excellent service again.

10/10 Sangat Bagus

doug

Menginap 1 malam pada bulan Desember 2023
Tanggapan dari Kash pada tanggal 18 Mei 2024
Thank you for the fantastic rating! We greatly appreciate it.

10/10 Sangat Bagus

Kim

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
The front desk associate was very friendly courteous and helpful. She was able to upgrade our room when we requested it. Lobby area was clean and well organized.
Menginap 2 malam pada bulan Desember 2023
Tanggapan dari Kash pada tanggal 5 Feb 2024
Hello from AmericInn North Branch! Thank you for your wonderful review of your recent stay with us. We work very hard to ensure that all guests receive top notch service while staying with us. We’re happy to hear we met your needs and that you enjoyed your stay.

10/10 Sangat Bagus

david

Menginap 3 malam pada bulan Desember 2023
Tanggapan dari Kash pada tanggal 18 Mei 2024
Thank you for the fantastic rating! We greatly appreciate it.

10/10 Sangat Bagus

Doug R

Disukai: Staf & layanan
Uner construction
Menginap 1 malam pada bulan Desember 2023
Tanggapan dari Kash pada tanggal 5 Feb 2024
Thank you for taking the time to share your experience! I am so happy you gave us a try and enjoyed your stay! We look forward to welcoming you again soon as we are almost done with renovations!

10/10 Sangat Bagus

Harold

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Accessibility
Menginap 1 malam pada bulan Desember 2023
Tanggapan dari Kash pada tanggal 5 Feb 2024
Thank you for taking the time to share your experience! We look forward to welcoming you again soon!

10/10 Sangat Bagus

Mark

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan Desember 2023
Tanggapan dari Kash pada tanggal 5 Feb 2024
Hello Mark, I am so happy you gave us a try and enjoyed your stay! We are looking forward to seeing you again.

10/10 Sangat Bagus

Janet

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Nice staff.
Menginap 1 malam pada bulan November 2023
Tanggapan dari Kash pada tanggal 5 Feb 2024
On behalf of our hotel and staff, thank you for taking the time to leave a positive review. We’re especially glad you enjoyed the stay and wish to stay another night. We hope you come back soon as we strive to provide excellent service again.

10/10 Sangat Bagus

Melissa

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
It was nice to see they were updating the paint and carpet in the whole building. Looked great!
Menginap 2 malam pada bulan November 2023
Tanggapan dari Kash pada tanggal 5 Feb 2024
Thank you for taking the time to share your experience! I am so happy you gave us a try and liked our renovation project. We look forward to welcoming you again soon!

10/10 Sangat Bagus

Roxanne

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan Oktober 2023
Tanggapan dari Kash pada tanggal 5 Feb 2024
Hello Roxanne, I am so happy you gave us a try and enjoyed your stay! We look forward to welcoming you again soon!

8/10 Bagus

Shannon

Bepergian dalam rombongan
Disukai: Fasilitas
Was ok pool was cold
Menginap 1 malam pada bulan Oktober 2023

10/10 Sangat Bagus

Helen

Disukai: Staf & layanan, fasilitas, kondisi & fasilitas properti
The rooms were clean and comfortable with nice amenities. Liked having frig, microwave, and coffee pot, all clean and working. Very good. Didn’t like waffle syrup on room phone and on carpet in front of it.
Menginap 1 malam pada bulan September 2023

6/10 Cukup Baik

J

Menginap 1 malam pada bulan September 2023
Tanggapan dari Kash pada tanggal 5 Feb 2024
Thank you for taking the time to share your experience!

4/10 Buruk

Traveler terverifikasi

Disukai: Staf & layanan, kenyamanan kamar
Tidak Disukai: Kebersihan, kondisi & fasilitas properti
Poorly maintained
For the price, this property is not a good value. One of the ice machines was not working, requiring a long walk. It is apparently being repaired (no notice provided), and there was black mold on the bathtub caulking.
Menginap 1 malam pada bulan September 2023

8/10 Bagus

Jay

Menginap 1 malam pada bulan September 2023

10/10 Sangat Bagus

Stacey

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Clean, Quiet, Friendly, and Fresh Breakfast
I stayed here for one night. The staff was very friendly and helpful, the room was very clean and quiet, and the breakfast was actually really good! I highly recommend this hotel.
Menginap 1 malam pada bulan Agustus 2023

8/10 Bagus

pauline

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Location was less than hour from Minneapolis. Lots of restaurants in walking distance. Pool was clean. Staff were friendly. Breakfast was good. Would stay again
Menginap 1 malam pada bulan Agustus 2023

10/10 Sangat Bagus

Karen

Bepergian bersama keluarga
This is an older property, but it is very clean and well-maintained.
Menginap 1 malam pada bulan Agustus 2023

10/10 Sangat Bagus

Frances

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Nice motel
Was completely satisfied with cleanliness and comfort. Desk staff was super helpful and friendly.
Menginap 1 malam pada bulan Agustus 2023

10/10 Sangat Bagus

Frances

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Nice motel and staff.
Is a nice motel with very friendly staff. Is clean and comfortable.
Menginap 1 malam pada bulan Agustus 2023

4/10 Buruk

Trisha

Menginap 1 malam pada bulan Agustus 2023

8/10 Bagus

Sofia

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan Agustus 2023

10/10 Sangat Bagus

Jesse

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Very Nice Place!
Very nice place, clean, friendly staff. Best of all though is that there was hot coffee in the lobby upon my arrival at 6PM!! They had me right away with that feature!!
Menginap 1 malam pada bulan Juli 2023

8/10 Bagus

Maria

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan Juli 2023

10/10 Sangat Bagus

Mark

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Excellent service from the staff
Menginap 1 malam pada bulan Juli 2023

10/10 Sangat Bagus

Traveler terverifikasi

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan Juli 2023

8/10 Bagus

Bradley

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan Juli 2023

4/10 Buruk

Keller A

Bepergian bersama teman, Bepergian bersama keluarga
Tidak Disukai: Kebersihan, kondisi & fasilitas properti
Overall, this location was a hotel that I was able to stay at. The property appeared dirty and run down, as it was in the midst of what appears to be renovations. Unfortunately, we had to walk through the construction area in the main hall to reach our room, and there was a lot of exposed insulation and rooms along the way. The room was fine, however the quality of the amenities did not fit the price that we paid for our stay. The beds were very hard and uncomfortable. The vent for the bathroom was filthy, and there was not a working vent for the bathroom. Another person in our party had the room next door and it smelled strongly of mold or must, and was right by the construction area. If there was another hotel in the area, I would stay there every time ahead of this hotel, I don’t think that this property is a good representation of the Wyndham brand.
Menginap 2 malam pada bulan Juli 2023

10/10 Sangat Bagus

Carol

Bepergian bersama teman, Bepergian bersama keluarga dan anak, Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
The staff was very positive and attentive to my special needs regarding no fragrance. We really enjoyed our stay and I didn't get a 6 day migraine like I do at most hotels from the awful "covering" fragrances used. We had one other special request one evening, and the staff took care of it immediately and with a smile. We'll go back!
Menginap 2 malam pada bulan Juni 2023

10/10 Sangat Bagus

Patricia

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 3 malam pada bulan Juni 2023

10/10 Sangat Bagus

Michael

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Front desk staff very helpful
Menginap 1 malam pada bulan Juni 2023

10/10 Sangat Bagus

Marie

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Staff was very helpful.
Menginap 1 malam pada bulan Juni 2023

6/10 Cukup Baik

Nelson

Bepergian dalam rombongan
Disukai: Staf & layanan
Tidak Disukai: Kondisi & fasilitas properti
Property would have been fine, but they did not inform us that the building was under construction from a flood. Placed us right next to the renovation which was quite noisy. But yet they still charged for the room like there was no construction going on. Had the informed us of the construction, we would have stayed elsewhere.
Menginap 1 malam pada bulan Juni 2023

10/10 Sangat Bagus

Jose

Menginap 2 malam pada bulan Juni 2023

10/10 Sangat Bagus

Karen

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
It was close to gas station, right off the highway, so easy on and off. Quiet room's, h,
Menginap 1 malam pada bulan Juni 2023

10/10 Sangat Bagus

Thomas

Menginap 1 malam pada bulan Juni 2023

10/10 Sangat Bagus

Corinne

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 2 malam pada bulan Juni 2023
Tanggapan dari Kash pada tanggal 13 Jun 2023
Thank you for taking the time to share your experience! I am so happy you gave us a try and enjoyed your stay! We look forward to welcoming you again soon!

10/10 Sangat Bagus

James

Menginap 2 malam pada bulan Juni 2023
Tanggapan dari Kash pada tanggal 13 Jun 2023
Thank you for taking the time to share your experience! I am so happy you gave us a try and enjoyed your stay! We look forward to welcoming you again soon!

2/10 Sangat Buruk

David

Bepergian bersama teman
Tidak Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
On the surface, it looked nice. But the Kleenex box cover with no Kleenex and no empty box, plus having to go get coffee for the in room coffee pot points to lack of paying attention when cleaning the room. The Post-It note for 4 days saying they were out of orange juice, the ice machine that had been broken for what appeared to be awhile was also not ipressive. But the bigger problem was at 4:30am the room became overwhelming with the smell of bacon, some burned. When I called the front desk, they literally said, What do you want me to do about it"? When I asked if there was upper management I could speak to, I was told, They can't do anything about it either, so no you can't talk to anyone else" Finally at 5am I had to go sleep in my car. After we left, when I filled out the 'How did we do' survey. Managements response to the extreme smell in the room was, "We cook breakfast for everyone"
Menginap 4 malam pada bulan Mei 2023
Tanggapan dari Ash pada tanggal 13 Jun 2023
Thank you for taking the time to share your experience. We will speak to the employees and look into this matter.

4/10 Buruk

Jill

Bepergian bersama keluarga
Didnt like breakfast.
Menginap 2 malam pada bulan Mei 2023
Tanggapan dari Kash pada tanggal 13 Jun 2023
Thank you for taking the time to share your experience. We are truly sorry that you had a poor experience and do appreciate your feedback.

10/10 Sangat Bagus

Barbara J

Bepergian dalam rombongan
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Very nice stay!
Really nice stay in North Branch. Wish I could have stayed another night.
Menginap 2 malam pada bulan Mei 2023
Tanggapan dari Kash pada tanggal 28 Mei 2023
On behalf of our hotel and staff, thank you for taking the time to leave a positive review. We’re especially glad you enjoyed the stay and wish to stay another night. We hope you come back soon as we strive to provide excellent service again.