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"Great hotel, great location, friendly staff and facilities were top notch "

"The hotel is beautifully renovated, stylish and modern. All staff were so friendly and customer focused. Location right on the river and quayside short walk into city centre. The terrace for drinks was probably the area where we were expecting a little more but it was still fantastic. Drinks a little pricey but it was a special occasion so we didn't mind so much."

"Such a lovely hotel and perfect location along the river. Friendly service and always stay here for the location and cleanliness "

"One of the better hotels in Newcastle in my opinion. Excellent service from Fiona on reception & from the restaurant manager, sorry didn’t get his name lovely spacious room & bathroom. Really comfy bed. Good Aircon Breakfast is great There’s also a pool & spa if you want to use them "

"The only thing i saw while sat outside having a smoke was a rat run across the front entrance which scared us a bit otherwise everything was ok."

"We stay here for the annual sela cup and its the perfect base for st james park, the city centre and train station. The staff are always friendly and the bag storage even on departing is a godsend. Rooms are pleasant enough and the beds are comfy. "

"Breakfast was amazing room was beautiful as always love love love staying here!!!!!"

"Brought our grandchildren for a night away and the room was great. Twin queen beds and spacious. "

"All good & recomended to stay in :-)"